Located in southeast Michigan along the Detroit River the city of Wyandotte provides municipal utility services including electricity, water sewer, and cable TV to residents and businesses. Paying your Wyandotte utility bill online is a quick and convenient option for keeping your account in good standing each month. This comprehensive guide will walk through the online payment process, understanding your charges, setting up auto-pay, going paperless, and more.
Access Your Online Account
To pay your Wyandotte utility bill online, you first need to set up an account on the Wyandotte Municipal Services website. Click on the “Pay My Bill” link and then select “Online Payment” to be redirected to the payment portal.
You will need your 10-digit account number printed on your latest paper bill in order to log in or register for a new account. Having your bill handy makes the process faster.
Once your online account is created, you can view your balance, payment history, opt into paperless billing, and schedule recurring auto-pay. Access your account anytime to make one-time payments.
Understand Your Utility Charges
Reading through your Wyandotte utility bill’s detailed charges helps you keep track of your usage and catch any billing mistakes early. Common line items include:
- Electric – For power supply, transmission, and delivery based on kWh usage
- Water – Covers water service and sewage charges based on gallons used
- Cable TV – Flat monthly fee for video service and equipment rental
- Internet – Flat monthly fee for high-speed broadband service
Rates are set by Wyandotte Municipal Services and approved by City Council Contact WMS if you have any questions about specific charges on your bill
Payment Options
Wyandotte offers flexibility in how you pay your utility bill each month
- Online – Pay by credit/debit card or e-check through the online portal
- Phone – Call 734-324-7190 for automated phone payments
- Mail – Send check or money order with your payment stub
- Drop Box – Deposit payment at secure boxes around the city
- In-Person – Pay at Wyandotte Municipal Services offices
There are no additional fees for paying online or by phone. Payments are posted same-day for on-time credit. You can also set up free auto-pay.
Avoid Late Fees
Wyandotte utility bills are issued monthly. Most bills have a due date that is 3–4 weeks from the date of the statement.
Payments received after the due date incur a 10% penalty on the overdue balance. Frequent late payments can impact your credit standing with WMS.
Set up auto-pay or allow 5-7 days for mailed payments to avoid late fees. Contact WMS immediately if you expect difficulty with on-time payment in any month.
Auto-Pay for Peace of Mind
Skipping payments and late fees is a headache. Enrolling in auto-pay through the WMS online portal provides peace of mind that your bill is paid on time each month.
On the due date, your checking account is automatically debited for the full statement balance. You receive email notifications prior to the withdrawal date.
Auto-pay prevents disruption to your utility services. It also helps establish positive payment history and credit with WMS for future needs.
Paperless Billing Reduces Clutter
Go paperless and reduce waste with e-bills through the WMS online portal. You’ll receive email alerts when your new statement is ready to view and pay online.
Opting out of mailed paper bills allows you to access up to 12 months of billing history anytime. You’ll have on-demand access to your account details for budgeting, taxes or recordkeeping.
Paperless billing also ensures you get statement alerts even if you’re out of town when the next bill would have arrived in your mailbox.
Account Management Tips
Your online account with Wyandotte Municipal Services allows you to:
- Update contact information if you move
- Monitor daily broadband data usage
- View 12 months of payment history
- Set text/email reminders for due dates
- Go paperless with e-bills
- Obtain copies of bills or receipts
Reviewing usage history helps identify spikes that may indicate leaks or other issues needing attention. Keeping your contact info current prevents missed notices.
Getting Help with Your Account
If you need assistance with your Wyandotte utility account, WMS offers several convenient contact methods:
- Call 734-324-7190 Monday-Friday 8am-5pm
- Email [email protected] anytime
- Visit the WMS offices at 3200 Biddle Ave, Wyandotte MI
- Submit an online request through the WMS website
- Message on Facebook @WyandotteMunSvs
Multilingual help is available for all your utility account needs. The WMS online portal makes managing your Wyandotte utility services quick, easy and efficient each month.
Internet, Streaming TV & Phone Services
How do I sign up for service?
You can do it in person between the hours of 8:00 am and 5:00 pm Monday through Friday at our Customer Assistance Center, 3200 Biddle Avenue.
What payment options do I have for paying my bill?
There are a number of ways you can pay your utility bill. We accept online payment, cash or checks (only if paying in-person at our Customer Assistance Center, 3200 Biddle Avenue, 1st floor), or through Automatic Bill Pay. Pay your Wyandotte Municipal Services Bill online. Visa, Mastercard and Discover Cards are accepted. Payments received will be posted on the same date your payment is made. Please have the copy of your Municipal Services Bill available for reference when you pay – you will be required to enter the PIN as shown below. If youd like to personalize your PIN or need any assistance, please call
Information about Online Bill Pay for City Utilities
How do I pay my Wyandotte Municipal Services Bill?
Pay your Wyandotte Municipal Services Bill online. Visa, Mastercard and Discover Cards are accepted. Payments received will be posted on the same date your payment is made. Please have the copy of your Municipal Services Bill available for reference when you pay – you will be required to enter the PIN as shown below.
Where can I pay a bill in Wyandotte?
For your convenience, a 24 hour drop box is located outside, near the drive through window at Wyandotte City Hall, 3200 Biddle Avenue, Suite 100, Wyandotte. Acceptable forms of payment include cash, check, money order, debit or credit cards. Credit and debit card payments are accepted at City Hall, 3200 Biddle Avenue and at wyandotte.net.
When is a tax bill mailed to the city of Wyandotte?
1. A summer tax bill which is mailed around August 1, and is payable through September 26 without penalty. 2. A winter tax bill which is mailed around December 1, and is payable through February 26 without penalty. For billing accuracy, it is important that you keep your information current with The City of Wyandotte.
How many tax bills does Wyandotte receive a year?
All properties located in the City of Wyandotte receive two tax bills per year. 1. A summer tax bill which is mailed around August 1, and is payable through September 26 without penalty. 2. A winter tax bill which is mailed around December 1, and is payable through February 26 without penalty.