How to Pay Your City of Yuma Utility Bill Online, by Phone, or In Person

Living in the sunny city of Yuma, Arizona comes with an abundance of outdoor activities and warm weather year-round. But as a resident, you also have the responsibility of paying your monthly City of Yuma utility bill for services like water, sewer, trash pickup and more.

The City of Yuma offers a few different options for paying your utility bill conveniently – online by phone, or in person. This guide will walk through the available payment methods contact information, and tips for avoiding late fees and disruption of service.

We’ll cover

• Understanding Your City of Yuma Utility Bill
• Paying Your Bill Online
• Paying by Phone
• Paying in Person
• Setting Up Auto Pay
• Notification of Disconnection
• Avoiding Late Fees
• City of Yuma Utility Billing Contact Information

Understanding Your City of Yuma Utility Bill

The City of Yuma utility bill includes charges for some or all of the following services, depending on your location and services provided:

• Water usage and service fees
• Sewer usage and service fees
• Trash and recycling pickup
• Landfill fees
• Stormwater fees

Review your bill carefully each month to ensure accuracy and check for changes in usage. Be sure to note due dates for on-time payment.

If you have questions about specific charges or calculations on your bill, City of Yuma utility billing staff can clarify – just call the number on your statement.

Paying Your Bill Online

The City of Yuma offers an easy online payment option through their website:

www.yumaaz.gov/payonline

To pay online, you’ll need your account number and access code from your current utility bill. You can use a checking account, savings account, Visa, MasterCard, Discover Card or American Express to pay.

Online payments are fast, convenient, and can be made anytime before your due date, even midnight before due date. Payment receipts can also be emailed or printed.

Paying by Phone

You can pay your City of Yuma utility bill over the phone using the Utility Billing Division’s automated payment system.

To pay by phone:

1. Call 928-373-4507

2. Follow prompts to enter your account number and access code

3. Select option to make a payment

4. Choose checking account or credit card payment method

5. Enter payment information

This automated phone payment system is available 24/7 for your convenience. Keep your account number handy to easily call in payments when needed.

Paying in Person

For those who prefer face-to-face bill payment, you can visit the City of Yuma Utility Billing Division office to pay your utility bill in person.

In person payments can be made at:

City of Yuma
Utility Billing Office
151 S. 1st Avenue
Yuma, AZ 85364

Payments are accepted in cash, check, money order, or credit/debit card. No additional fees apply when paying in person. Visit during office hours:

Monday – Thursday 7:30 am – 5:30 pm

Setting Up Auto Pay

For hassle-free utility bill payments, consider setting up automatic monthly payment through the City of Yuma utility billing system.

To set up auto pay:

• Visit www.yumaaz.gov/auto-pay
• Click on AutoPay form
• Fill in your account information
• Choose payment method (card or bank account)
• Print and sign the form
• Mail to address listed at top of form

With auto pay in place, your bill will be paid on time each month automatically without any effort on your part. It’s an easy way to avoid late fees!

Notification of Disconnection

If your City of Yuma utility bill is past due, services like water and sewer may be disconnected. However, the City will not disconnect service without providing advance notice.

If your account becomes delinquent, you’ll receive a letter explaining disconnection procedures and deadlines. You will have opportunities to resolve the past due balance and avoid shut off.

Don’t ignore disconnection notices – call the Utility Billing office immediately if you anticipate issues with payment. They can discuss options like payment plans to avoid service interruptions.

Avoiding Late Fees

Each month, City of Yuma utility bills must be paid by the due date printed on your statement to avoid a late fee.

Late fees are 10% of your current monthly charges, up to a maximum of $15 for residential customers.

Review due dates closely and make sure your payment arrives on time to skip late fees. With so many payment options available through the City of Yuma, it’s easy to pay bills on time. Set up text/email reminders for yourself if needed.

City of Yuma Utility Billing Contact Information

Hopefully this guide gave you a better understanding of City of Yuma utility billing procedures and how to easily pay your bill online, by phone, or in person.

If you have any other questions or need to contact Utility Billing staff directly, use the following information:

City of Yuma Utility Billing
151 S. 1st Avenue
Yuma, AZ 85364

Phone: 928-373-4507

Email: [email protected]

Website: www.yumaaz.gov/government/finance-department/utility-billing

By staying organized with your account number, understanding your monthly charges, and using the convenient automated payment options, paying your City of Yuma utility bill can be a breeze. Consistently on-time payments will help you avoid extra fees and potential disruption of important services.