Having reliable electric service is essential for households and businesses But remembering to pay the monthly bill on time can sometimes slip through the cracks in our busy lives. Clarke-Washington EMC offers various convenient payment options to fit any schedule or preference.
Clarke-Washington EMC provides electric service to over 36,000 meters across Clarke and Washington counties in Alabama. As a not-for-profit cooperative, they aim to provide affordable power and exceptional customer service to member-owners in the community.
Read on for a breakdown of the easy ways to pay your Clarke-Washington EMC electric bill each month
Online Bill Pay
For fast and simple bill payment, Clarke-Washington EMC offers an online payment portal through their website. To pay online, visit cwemc.com/pay-your-bill and have your 10-digit account number ready.
The online portal allows you to
- View your current account balance
- See payment history
- Make a one-time payment
- Set up recurring auto-pay
- Access billing statements
Credit/debit cards, checking accounts, or EFT (electronic funds transfer) can be used to pay for things online. There are no fees for online payment by EFT.
Payments made before 5 pm on business days are applied to your account the same day. The online portal allows fast payment any time of day without waiting on hold or driving to an office.
Pay By Phone
Call Clarke-Washington EMC at 251-246-9081 or 251-847-2302 to pay your electric bill over the phone. Their automated pay-by-phone system is available 24/7 for your convenience.
You’ll need to enter your 10-digit account number and payment details. Payments can be made using credit/debit cards, checking accounts, or EFT. Just like with online bill pay, there are no fees for paying by EFT over the phone.
Phone payments made before 5 pm on business days are applied to your account the same day. The after-hours and automated options allow you to quickly pay from anywhere.
Pay By Mail
Paying by mail is a fine option for those who prefer to send a paper check or money order. Simply mail your payment to:
Clarke-Washington EMC
PO Box 398
Jackson, AL 36545
Be sure to include your payment stub to ensure quick processing. Allow 5-7 business days for mailed payments to be applied to your account.
Pay in Person
You can also pay your electric bill in person at one of Clarke-Washington EMC’s two office locations:
Jackson Office
9000 Highway 43
Jackson, AL 36545
Chatom Office
19120 Jordan Street
Chatom, AL 36518
Both locations are open Monday – Friday from 7am – 4pm, excluding major holidays. In-person payments can be made by cash, check, money order, or credit/debit card. Payments process same-day when paying at the office.
Payment Processing Timeframes
Understanding processing times for each pay method can help avoid late fees:
- Online payments: Same business day if submitted before 5pm
- Phone payments: Same business day if submitted before 5pm
- Mailed payments: Allow 5-7 business days
- In-person payments: Same business day
Online and phone payments offer the fastest posting times if you need to get a payment processed quickly.
Auto Pay for Worry-Free Bill Payment
Forget about due dates and late fees with Clarke-Washington EMC’s auto pay program. This convenient option deducts your monthly bill amount directly from your bank account or credit card on the due date each month.
To enroll in auto pay:
- Set up through the online bill pay portal
- Call their office at 251-246-9081
- Visit either office location
Auto pay prevents disruption from missed payments and saves you time each month.
Payment Extensions
If you need a little extra time to pay your bill in a given month, payment extensions may be available by request. Contact Clarke-Washington EMC before your due date to explain your situation and see if you qualify for an extension.
This can provide some flexibility in months with unusual financial hardship or expenses. However, extensions are not guaranteed to be approved.
Budget Billing for Consistent Payments
For consistent electric costs month-to-month, consider Clarke-Washington EMC’s Budget Billing program. This levels out your payments by averaging costs over the past 12 months. Your monthly bill remains the same amount with Budget Billing instead of fluctuating.
At the end of each year, your account is reviewed and adjusted based on actual electric usage. Call their office for details on enrolling in Budget Billing for more predictable payments.
Payment Assistance Programs
Clarke-Washington EMC partners with ADCANP to offer assistance programs for those struggling to pay their electric bill due to financial hardship. Programs include:
- Low Income Home Energy Assistance Program (LIHEAP)
- Share the Warmth – heating assistance
- Elderly Assistance Fund
Contact their office to learn more about qualification requirements and applying for assistance. For low-income members, these programs can help maintain electric service through difficult times.
Maintain Service with On-Time Payment
As a cooperative, Clarke-Washington EMC aims to provide exceptional service at affordable rates. But this requires members to uphold their end by paying electric bills on time each month.
Falling behind on payments can result in late fees, disconnection warnings, and even service interruptions. Avoid these outcomes by utilizing the convenient, flexible payment options available. Online bill pay, phone payments, auto pay, and Budget Billing make it easier than ever to pay on time.
Member-owners who fulfill payment obligations allow Clarke-Washington EMC to continue offering reliable, low-cost electric service throughout the region. If you’re struggling to make payments, explore assistance programs or request an extension to maintain service. With numerous options at your fingertips, there’s no reason for late electric bills.
Clarke-Washington EMC offers various ways to pay your monthly electric bill conveniently. Pay online, by phone, in person, or by mail. Set up auto-pay or Budget Billing for simplified bill management. Maintain on-time payments to avoid late fees and enjoy uninterrupted electric service to your home or business. Contact their team with any questions about bill pay or account management.
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FAQ
How do I pay my Clarke Washington electric bill by phone?
Is there a payment option for Clarke-Washington Electric?
For your convenience, another payment option is now available. Clarke-Washington Electric Membership Corporation will hold a drive-thru Annual Meeting Registration on October 19, 20, and 21 at two locations to ensure members’ safety and appropriate social distance. Elections are being held for Trustees from Districts 2, 5, and 8.
What payment methods does Clarke-Washington EMC accept?
Payments made through CheckOut post immediately to your Clarke-Washington EMC account, so this is also a great option for members. 1-855-870-0403. Clarke-Washington EMC accepts VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS. A convenience fee of $2.00 will be charged for use of credit or debit card and $1.00 for e-check payments.
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How do I contact Clarke-Washington EMC?
Phone: (251) 246-9081 CHATOM OFFICE 19120 Jordan Street, P.O. Box 453 Chatom, AL 36518 Phone: (251) 847-2302 OFFICE HOURS Monday – Friday 7 a.m. to 4 p.m. Closed for major holidays. Outages: 800-323-9081 OUR MISSION Clarke-Washington EMC’s mission is to be an efficient, innovative, member focused electric cooperative.