Make Paying Your Clarksdale Public Utilities Bill Quick and Easy

Paying your monthly utility bill is a necessary chore, but it doesn’t have to be a hassle Clarksdale Public Utilities offers multiple convenient payment options to fit your lifestyle. Whether you prefer paying online, by phone, by mail or in person, CPU has a solution for you.

Online Bill Pay

The fastest and most convenient way to pay your Clarksdale Public Utilities bill is online through CPU’s PowerLine portal After creating a secure online account, you can view your current charges, see payment history, make a one-time payment or set up recurring payments.

Online bill pay is available 24/7, so you can take care of your bill anytime day or night from your computer or mobile device. As soon as you submit payment, your CPU account is updated. You’ll receive a confirmation email with your payment details for your records.

Pay By Phone

If you don’t have time to log into your online account, paying your Clarksdale Public Utilities bill by phone is another fast option. Call CPU’s automated payment system at 662-624-8499 and follow the prompts to enter your account information and make a payment from your bank account or by debit/credit card.

The automated phone payment system is available 24 hours a day 7 days a week for your convenience. You can also opt to store your payment information to expedite future calls. After paying by phone you’ll receive a confirmation number to verify your payment was accepted.

Pay By Mail

While not as quick as online or phone payments, you can always mail your payment to Clarksdale Public Utilities the old-fashioned way. Simply write your account number on your check or money order and mail it to:

Clarksdale Public Utilities
PO Box 70
Clarksdale, MS 38614

To avoid late fees, allow 7-10 business days for your mailed payment to reach CPU and be processed. Look for your new account balance reflecting the mailed payment on your next utility bill.

Pay In Person

For those who prefer face-to-face transactions, Clarksdale Public Utilities accepts walk-in payments at its downtown office located at 416 3rd Street. CPU’s office is open Monday through Friday from 8:00 am to 5:00 pm to accept payments by cash, check, money order or credit/debit card.

When paying your bill in person, be sure to have your CPU account number handy to expedite processing. You’ll receive a receipt as proof of your payment. For added convenience, CPU has an exterior 24-hour drop box where you can leave a check or money order anytime.

Payment Assistance Programs

If paying your utility bill is a financial hardship, Clarksdale Public Utilities offers programs to help qualified low-income households.

CPU’s Good Neighbor Fund provides emergency bill payment assistance for customers facing disconnection. One-time grants up to $250 are available once per year.

The HELP Program spreads balances over 11 months to lessen the impact of high seasonal bills. Customers must apply annually and pay the current month’s bill plus 1/11th of the past due balance.

For seniors and disabled customers, CPU’s Life Support Program provides utility discounts. Applicants must meet income requirements and have a medical necessity form completed by a doctor.

Avoid Late Fees

Clarksdale Public Utilities bills are due by the 10th of each month. A 10% late fee is assessed if payment is not received by the due date.

You can avoid late fees by paying on time and utilizing CPU’s payment reminder programs. Request reminders by email, text or phone call so your bill never slips your mind. You can even have your bill automatically drafted from your bank account each month.

Payment Extensions

If you find yourself facing a temporary difficulty paying your bill, Clarksdale Public Utilities may allow a payment extension up to 30 days past the due date. Payment extensions give you more time to pay your balance and avoid disconnection.

Only one extension is permitted per year. Customers must apply for an extension before the due date and pay one-third of the balance immediately. The remaining balance plus a 5% penalty is then due by the extension date.

Summary

Clarksdale Public Utilities offers multiple fast, secure and convenient ways to pay your monthly electric and water bills. Pay online, by phone, by mail or in person. Assistance programs are also available for qualifying households. Remember these tips for hassle-free bill payment:

• Pay by the 10th of the month to avoid late fees
• Enroll in reminder alerts
• Set up recurring payments for on-time payments
• Request a payment extension if needed
• Apply for bill assistance programs if eligible

With a variety of options, paying your utility bill can be painless. Choose the payment method that fits your lifestyle.