A Guide to Paying Your West Frankfort Water Bill Online

Living in West Frankfort? Then you likely receive your water services from the city’s Water Department Paying your water bill on time each month is important to avoid late fees and potential service interruptions Thankfully, West Frankfort offers easy online bill pay to take the hassle out of paying your water bill. This article will walk you through everything you need to know about paying your West Frankfort water bill online.

Overview of West Frankfort Water Department

First, some quick background. The West Frankfort Water Department provides water service to residents and businesses located within the city limits. They are responsible for the operation, maintenance, and expansion of the municipal water system.

The Water Department bills customers monthly for water usage and related fees. Bills are calculated based on metered water consumption along with a fixed service charge.

Water bills are mailed out on the 1st of each month and due by the 15th to avoid late penalties. The Water Department offers various ways to pay your bill conveniently, including online payments which we’ll focus on here.

Benefits of Paying Your Water Bill Online

Paying online through the city’s website has the following advantages:

  • Convenience – Pay anytime, 24/7 access
  • Speed – Payments process quickly, avoid mailing delays
  • Security – Payment portal uses encryption for safety
  • Accessibility – Pay on your computer, phone or tablet
  • Paperless – Go green, reduce waste from paper bills
  • Payment Tracking – See your payment history in one place

Online payments help customers save time and hassle when paying their bills. It’s the fastest, most efficient option available.

How to Pay Your Water Bill Online

Paying online is a simple process that takes just a few minutes. Here are the steps:

  1. Go to the City of West Frankfort’s website: www.westfrankfort-il.com

  2. Hover over “City Government” and click on “Online Bill Pay” from the dropdown menu. Or scroll down and click the “Online Bill Pay” link.

  3. On the Online Bill Pay page, click the button for “Pay Water Bill”.

  4. You will be redirected to the payment portal website. Click “Pay Water Bill” again.

  5. Enter your 10-digit account number exactly as it appears on your paper bill.

  6. Select whether you want to pay the total amount due or a different custom amount.

  7. Enter your payment information including credit/debit card or bank account details.

  8. Carefully review the transaction details to ensure they are correct.

  9. Check the box to authorize payment and complete the process.

Once submitted, your payment will typically process within 1 business day. Be sure to pay by the 15th of the month to avoid late fees being assessed.

Payment Portal Account Creation

For added convenience, you can create an account in the payment portal. This allows you to:

  • Store payment methods for faster checkout
  • View previous bill amounts and payment history
  • Access 24/7 account management

To sign up:

  • When paying your water bill online, click “New Users Sign Up”
  • Enter your account number, email, and create a password
  • Accept the terms and conditions

With an account, you can log in anytime to pay bills, manage preferences, and more.

Other Ways to Pay Your Water Bill

If you prefer not to pay online, West Frankfort offers other options:

  • Mail in a check or money order
  • Pay in person at the Water Department office
  • Use the drive-thru or 24/7 dropbox
  • Pay over the phone by calling (618) 937-4512

However, online bill pay provides the fastest and most efficient payment method.

Avoid Late Payments and Fees

To avoid late fees, make sure to pay your water bill by the 15th of each month. Late payments incur a 10% penalty. Failure to pay could eventually result in water service being disconnected.

Contact the Water Department immediately if you are unable to pay on time. They can discuss payment plan options to help avoid disruption of your water services.

Benefits of Paying Your Water Bill on Time

Paying your water bill by the deadline:

  • Saves you money by avoiding late fees
  • Prevents water shut off for non-payment
  • Maintains uninterrupted water service
  • Helps establish a good payment history
  • Gives you peace of mind knowing your account is current

So be sure to mark your bill due dates on your calendar. Sign up for paperless billing and account alerts to help remember. And utilize the convenient online bill pay to pay on time every month. This will keep your water flowing and your account in good standing with West Frankfort Water Department.

Tips for Managing Your Water Bill Payments

  • Sign up for paperless billing to get reminders
  • Enroll in auto-pay to have payments processed automatically
  • Check your balance online to stay on top of what you owe
  • Monitor your usage through the payment portal
  • Contact West Frankfort Water Dept with billing questions
  • Pay early in the billing cycle to avoid forgetting
  • Save payment info in the portal for faster checkout

Staying proactive with your water bill management makes paying on time and avoiding issues easy.

West Frankfort Offers Flexible Online Bill Pay

Paying your West Frankfort water bill online through the city’s payment portal is a convenient, fast, and secure process. With anytime access on your devices, you can pay in just a few minutes while avoiding mailing delays and trips to the Water Department office.

Sign up for automated account alerts and paperless billing for added convenience. And be sure to pay by the 15th of each month to dodge late fees. Online bill pay gives West Frankfort water customers an easy way to manage payments and keep their accounts current.

So skip the checks and stamps and pay your bill online from the comfort of home. This article outlines everything you need to know to utilize West Frankfort’s online bill pay for your water services. Contact the Water Department with any other questions you have. They are available to help residents master this convenient paperless payment option.

West Frankfort Water Bill Online Pay

Pay Water and Sewer bills online


What county is West Frankfort in?

Franklin County
West Frankfort is a town in Illinois with a population of 7,168. West Frankfort is in Franklin County.

Does Frankfort, IL have city water?

Frankfort operates its own water and sewer system, which includes wastewater treatment plants, wells, water towers and iron removal facilities. The utility department serves approximately 24,000 customers in Frankfort and Frankfort Square, as well as portions of Tinley Park and unincorporated Cook County.

What is West Frankfort, IL known for?

West Frankfort is known for some of its popular attractions, which include: Veterans Military Museum. Coal Miners Memorial Park. The Casino Tavern.

What is the zip code for West Frankfort, Illinois?

ZIP Code 62896 Map, Demographics, More for West Frankfort, IL.

How do I pay my village of Frankfort utility bill?

You may also pay your Village of Frankfort utility bill online with credit cards or electronic checks. To sign up for automatic payments through your checking or savings account (ACH payments), please fill out the automatic payment form at the following link and return it to the Village of Frankfort with a voided check.

How do I pay my Frankfort Public Service District Bill?

Frankfort Public Service District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. On-Line Bill Pay You can pay your bill on-line 24-7. We accept Master Card, and Visa. Click the Red Bar to the right to get started. Payment By Mail

Where do I send a bid for a property in West Frankfort?

All bids of certain properties must be received by The City of West Frankfort at the Office of City Clerk, 605 West Main Street, West Frankfort, IL. The City Council reserves the right to reject any or all bids and to accept any bid, or portion thereof, which, in their opinion, is most advantageous to the City. West Frankfort is a special place.

Does Frankfort Public Service District charge a fee?

Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer’s account. Please consult with your bank for more information. Welcome to the Official Website of Frankfort Public Service District in Ridgeley, WV!

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