It’s important to pay your electric bill on time every month to avoid late fees and service interruptions. But life gets busy, and it’s easy to forget when bills are due and forget to mail them. Clay Electric gives you a lot of simple and quick ways to pay your bill, so you never forget to do it.
As your local energy provider in North Florida, Clay Electric understands the value of giving members modern options to manage accounts Below are the top methods and perks for paying your Clay Electric bill by phone, online, or automatic payments.
Pay by Phone
Calling 1-844-936-2704 is the fastest way to pay your Clay Electric bill over the phone. This automated payment line is available 24/7 for quick account access. Just have your 10-digit account number handy to log in.
You can also call Clay Electric’s main office at 1-800-224-4917 during regular business hours of 8 AM to 5 PM, Monday through Friday. A customer service representative can assist with making a phone payment on your account.
When paying by phone, all major credit/debit cards are accepted, along with checking account payments. The payment posts immediately to avoid late fees. It’s the perfect option if your due date is approaching and you won’t be able to mail a check on time
Pay Online through Account Access
For even more convenience Clay Electric members can pay online by logging into their account. Registering for online account access allows you to manage billing details and make payments from your computer, phone or tablet at any time.
To start, go to www.clayelectric.com and select “MyClayElectric” at the top. This will direct you to the account login page. Click on “Register” if setting up access for the first time. You’ll need your 10-digit account number from your latest bill.
Once registered, members can view balance info, payment history, and make one-time payments. Saving your payment details makes future transactions a breeze. You’ll also receive payment confirmations and receipts via email.
Online payments also post instantly to your account balance. Clay Electric accepts all major credit cards, debit cards, and electronic checks through the online member portal.
Enroll in Automatic Payments
For maximum convenience, Clay Electric members can enroll in paperless Auto Pay to have payments automatically deducted each month. This ensures your bill never slips through the cracks for on-time delivery.
With Auto Pay, the amount due is withdrawn from your chosen bank account or credit card on the due date. You’ll receive an email confirmation once processed so you can review billing details.
To get started, log into your Clay Electric online account and select the “Auto Pay Program” under “Payment Options.” Simply enter your preferred payment source to link to your account. Auto Pay enrollment can also be completed by calling the main office number.
Members can cancel or change Auto Pay settings any time through account access or by contacting customer service. It’s an easy “set it and forget it” approach to bill management.
Prepay Electric Service
An innovative option offered by Clay Electric is prepaid metering service. This allows you to pay your bill in advance instead of monthly.
To start prepaid service, you make an initial minimum payment to establish a credit on your account. As electricity is used in the home, the credit balance goes down. Once the credit hits a low threshold, you simply make another payment to replenish it.
Benefits of prepaid metering include avoiding deposits, no late fees, and the flexibility to pay amounts that fit your budget. You’ll receive notifications as the account balance gets low so you can add funds as needed. Payments can be made online, by phone, or at Clay Electric district offices.
Confirm Payment Details
When paying your Clay Electric bill online, by phone, or setting up automatic payments, always double check that the proper account is selected. It’s easy to mistakenly pay the wrong bill, so verifying your 10-digit Clay Electric account number is correct prevents errors.
Also be sure the payment amount matches your latest bill. Account adjustments occasionally occur which can alter the total due if you pay the same amount monthly. Re-confirming details ensures your payment posts for the full, accurate balance.
Payment Assistance Programs
If you’re struggling to pay your Clay Electric bill and facing disconnection, payment assistance programs are available. Clay Electric partners with several non-profit agencies to provide members with financial help for electric service based on eligibility.
You can contact Clay Electric’s billing department at 1-800-224-4917 to learn more about local assistance organizations. Funds are limited, so apply as soon as possible if needing aid. Disconnections can be avoided with support to cover past due balances.
Avoid the Stress of Late Payments
Don’t let your electric bill stack up and risk fees for late payments. Clay Electric offers so many ways to pay that fit your lifestyle.
Paying online through your secure account access allows you to easily monitor usage and make one-time or Auto Pay transactions. The Clay Electric app also makes account management quick on mobile devices. Or call in payments 24/7 using the automated phone system.
Review your latest electric bill today and decide which payment method works best for you, then set a reminder on your calendar for the monthly due date. Taking advantage of the convenient billing and payment options from Clay Electric makes life easier so you never miss a deadline.
MyClayElectric will help you manage your account like never before!
As you work down this page, you’ll complete the following checklist and be on your way to managing your account like never before! Make payments, report service interruptions, monitor usage, and save the planet.
Register Your MyClayElectric Account
Locate your new account number (instructions below) and get registered!
How To Pay Your Bill Using App
FAQ
Where can you pay a clay electric bill?
How do I call Clay Electric in Orange Park Florida?
What is the phone number for Georgia Power payment?
Is there a grace period for Georgia Power?
How do I contact Clay Electric Customer Service?
If these topics do not address your question, please click here to contact customer service. You can make a payment online, call us at 1-844-936-2704, or review our payment options. To Report a Power Outage on Clay Electric’s Lines
How do I pay my clay electric bill online?
Pay Online with MyClayElectric Clay Electric’s payment options enable you to make an immediate electronic payment, or automatic monthly payments by bank draft from your savings or checking account. You can make an immediate electronic payment by bank draft or credit card on the co-op’s website at MyClayElectric.com or through the mobile app.
How do I choose a payment option for Clay Electric?
Simply choose the payment option that’s best suited for you based upon your individual preferences. Credit Score Your Clay Electric credit score is determined by a credit check at account connection and if you have any credit events while receiving service. By knowing what the rules are, you can keep your credit in good standing. Payment Assistance
How do I make a payment at Clay Electric Co-op?
You can make an immediate electronic payment by bank draft or credit card on the co-op’s website at MyClayElectric.com or through the mobile app. To perform a transaction you will need your Clay Electric account number, a valid email address, your checking or savings account number and the routing number of your bank.