Having reliable electric water and sewer services is essential for every home and business in Clinton, Tennessee. As a customer of Clinton Utility Board (CUB), you want to ensure your monthly utility bill is paid on time to avoid any service interruptions. CUB offers a variety of convenient payment options to fit your schedule and preferences.
We’ll talk about the different ways you can pay your CUB bill in this article so you know all of your options.
Pay Online
Paying online through CUB’s web portal is one of the quickest ways to pay your utility bill. To pay online, simply visit CUB’s payment portal and log in using your account number and last name or phone number.
Once logged in, you can make a secure payment by credit card, debit card or electronic check Online payments post instantly to your CUB account CUB does charge a small transaction fee for online payments.
You can also sign up for paperless billing and manage your CUB account fully online when you pay through their portal. It’s fast, easy, and available whenever you need it.
Pay By Phone
In addition to online payments, CUB offers a convenient pay-by-phone option. Follow the prompts on their automated payment line, which you can call at any time at 1-888-703-9195, to make a payment.
Over the phone, you can pay with a credit card, debit card, or electronic check. A transaction fee does apply to phone payments. It is a quick way to pay, though, if you don’t have time to go online.
Pay In Person
For those who prefer paying bills in person, CUB has three kiosk locations in Clinton, Oliver Springs, and Rocky Top where you can pay your utility bill with cash, check, or card. Payments made at the kiosks post to your account instantly.
You can also pay your CUB bill in person at their main office in Clinton at 1001 N. Charles G. Seivers Blvd. The office is open Monday-Friday 8AM-5PM for walk-in payments and has a 24/7 drop box if you can’t make it during business hours.
Pay by Mail
Sending a check or money order by mail is an option offered by CUB as well. Simply mail your payment stub along with a check or money order to:
Clinton Utility Board
P.O. Box 296
Clinton, TN 37716
Payments by mail should be sent at least 7 days before your due date to ensure they arrive on time. You can also use the after hours drop box at CUB’s office to drop off mailed payments.
Auto Pay & Budget Billing
For added convenience, CUB offers both auto pay and budget billing options.
With auto pay, your bill is automatically paid each month on the due date from your bank account. This prevents late fees and keeps your utility service uninterrupted.
Budget billing averages your costs over 12 months to determine a fixed monthly payment amount. This prevents unpredictable swings in your monthly CUB bill.
Enroll in either program online through CUB’s payment portal for ease and simplicity.
Avoid Late Fees
No matter which option you choose, be sure to pay your CUB bill by the due date listed to avoid late payment fees. Reach out to CUB’s customer service team at (865) 457-9232 if you need assistance with payment arrangements or have any questions about your utility bill.
CUB offers a range of payment choices – online, phone, in person, or by mail. Select the most convenient way for you to pay your electric, water and sewer bill each month.
March 2022
What is a Clinton Utilities Board payment plan?
This payment plan is the easiest way to pay your utility bill. It is free of charge and eliminates checks and postage. Every Clinton Utilities Board customer can enjoy the convenience of this payment plan. All you do is authorize your bank and CUB to automatically deduct your utility bill from your checking account each month.
How do I pay my Clinton utility bill online?
Clinton Utilities’ Customer Portal or Mobile App are the only official ways to pay your utility bill online. If you pay through a third party, the funds do not come directly to Clinton Utilities Board and can result in a late payment or disconnection. *A 2.25% service fee will be applied to all Debit/Credit card transactions.
What is Clinton Utilities Board’s mobile app?
Clinton Utilities Board’s Mobile App enables you to manage your account right from your smart device, anywhere, anytime.
What is the city of Clinton utility billing department?
Welcome The City of Clinton utility billing department’s goal is to assist our customers in any way necessary to provide you with the best service when it comes to utility billing. The city offers water, sewer, and garbage pick-up services to our residents. Bills are due on or before the 12th of each month.