How to Pay Your Columbia County Water Bill Online or In Person

Paying your water bill in Columbia County, GA can be done easily online, by phone, by mail or in person. I’ll walk you through the available options step-by-step so you can choose the payment method that works best for you.

Online Payment

One of the easiest ways to pay your Columbia County water bill is to do it online. Here’s how to do it:

1. Go to the Columbia County website.

2. Click on the “Pay Your Water Bill Online” button This will take you to the payment portal.

3. Enter your Columbia County Water account number and the amount due. Your account number can be found on your paper bill.

4. Enter your payment information. The payment portal accepts Visa, Mastercard, American Express, Discover and debit cards.

5. A $2. 50 convenience fee will be added to your total. Make sure to account for this when entering the payment amount.

6. Double check that all information entered is correct. Then click “Submit Payment” to complete the transaction.

Paying online is fast, secure, and you can avoid the hassle of mailing in or dropping off your payment. Just make sure to pay before the due date to avoid late fees. I find paying my bill online to be the easiest way take care of this chore.

Pay By Phone

Columbia County also offers the option to pay your water bill over the phone. Here’s how it works:

1. Call 844-441-8021. This is the county’s automated payment system.

2. Enter your Columbia County Water account number when prompted. Have your account number handy before you call.

3. Enter the payment amount when prompted.

4. You will then be asked to enter your debit or credit card information. The system accepts Visa, Mastercard, American Express and Discover.

5. A $2.50 convenience fee will be added to your total. Make sure to account for this when entering the payment amount.

6. Stay on the line until you receive a confirmation number. This will confirm that your payment went through.

Paying by phone is super quick and easy. Just call the number, follow the prompts, and your water bill will be paid in minutes. The automated system is available 24/7 so you can pay on your schedule.

Pay By Mail

If you prefer to pay your bill via check or money order, you can easily do so by mail. Here’s how:

1. Make your check or money order payable to Columbia County Water Utility.

2. Write your Columbia County Water account number on your check or money order. This ensures the payment is applied to the correct account.

3. Mail your payment to:

Columbia County Water Utility
P.O. Box 960
Grovetown, GA 30813

1. Make sure to mail your payment at least 7-10 days before the due date to ensure it arrives on time. Late payments will incur a penalty.

Sending your payment by mail is a simple and hassle-free way to pay, especially if you prefer writing checks over other payment methods. Just don’t forget to mail it early to avoid late fees!

Pay In Person

You can also pay your Columbia County water bill in person at the Water Utility Business Office located at:

2140 William Few Parkway
Building A
Grovetown, GA 30813

The office accepts cash, checks, money orders, and credit/debit cards. When paying in person, make sure to:

• Have your water bill with you to reference your account number
• Bring a form of ID
• Have exact cash if paying with cash to expedite the process

The main benefit of paying your bill in person is that you can get a receipt right away. This gives you peace of mind that the payment went through. The office is open Monday-Friday from 8am to 5pm excluding holidays.

Setting Up Automatic Payments

If you want to set it and forget it, consider enrolling in auto-pay for your Columbia County water bill. This automatically drafts the amount due from your bank account each month. Here’s how to enroll:

1. Print the Auto Draft Application form from the county website.

2. Fill out the form with your account information and attach a voided check. This authorizes the draft from your account.

3. Mail the completed form to:

Columbia County Water Utility
P.O. Box 960
Grovetown, GA 30813

Once enrolled, the payment will automatically be drafted from your account a few days before the due date each month. Auto-pay is a convenient option that prevents you from ever forgetting a payment. Just make sure to notify the utility if you switch bank accounts.

Payment Due Dates

Columbia County bills water usage every month in one of two billing cycles:

• Cycle 1: Bills are mailed on the last business day of the month and due by the 15th.

• Cycle 2: Bills are mailed by the 15th of the month and due by the 1st.

Payments not received by the due date will incur a 10% late penalty. This is why it’s important to pay on time every month, regardless of which due date applies to your account.

Avoiding Late Fees

To avoid late fees on your Columbia County water bill, make sure to note your specific due date and pay before it passes. Mark your calendar with a recurring reminder if needed. And enroll in autopay or schedule an online payment to go through a few days early each month. This prevents forgetting and ensures your payment arrives on time.

If an unforeseen circumstance will prevent you from paying on time, you can call the utility office at 706-863-6928 before the due date to discuss alternate arrangements. For example, if you are facing financial hardship they may allow you to set up a payment plan.

Getting Help Paying Your Bill

If you are having trouble affording your water and sewer bill, there are resources that can help:

• Payment arrangements – Call the utility to set up a payment plan if you cannot pay the full amount due. This prevents disconnection.

• Leak adjustments – You may qualify for a one-time bill adjustment if you have a leak on your property leading to high usage. Call the utility for details.

• LIHEAP assistance – Low Income Home Energy Assistance Program can help pay a portion of your water bill if you qualify based on income. Apply through the Georgia Department of Human Services.

• Project Share – This assistance program through the Salvation Army can help pay water bills for qualified applicants. Call 706-737-9393 to learn more.

If your water service ends up being disconnected for non-payment, payment arrangements can usually be made to have it restored. But avoid disconnection altogether by paying on time or seeking assistance if needed.

In Summary