Paying your utility bills can feel like a chore, but it doesn’t have to be. Columbia Power & Water Systems (CPWS) offers several convenient ways for customers to pay their electric and water bills. In this article, we’ll walk through the various bill pay options available and provide tips for streamlining the process.
Ways to Pay Your Columbia Power and Water Bill
Pay Online
CPWS’s website is the best place to pay your bill because it is easy to use. You can either make a one-time payment or get your bank to automatically take money out every month.
To pay online, first create an account on the CPWS website You’ll need your account number and an email address Once your account is set up, you can log in anytime to view your balance and make a payment.
Paying online is fast, secure, and lets you avoid stamps and envelopes. You’ll get instant confirmation when your payment is processed.
Pay by Phone
If you prefer to speak to a real person CPWS offers a pay-by-phone option. Call 1-800-432-4210 and follow the prompts to make a payment using your debit/credit card or checking account details.
One advantage of paying by phone is that you can get answers to any bill-related questions during the call. CPWS customer service agents are available 24/7 to assist you.
Pay by Mail
For customers who don’t have internet access or prefer not to pay online, mailing in a payment is still an option. Simply write your account number on the check or money order and send it in the pre-addressed return envelope included with your monthly bill.
Payments sent by mail must be received before the due date to avoid late fees. Allow 3-5 business days for your mailed payment to reach the utility billing office.
Pay in Person
You can pay your bills in person at the CPWS customer service office at 1515 Dixwell Avenue, Columbia. This location is open Monday-Friday from 8 AM to 5 PM.
When paying in person, you can present a check, money order, or cash. Credit/debit cards are also accepted. Just be sure to bring your latest bill with you so the payment can be properly applied to your account.
Enroll in Auto Pay
For maximum convenience, enroll in CPWS’s auto pay program. This authorizes the utility to automatically deduct your monthly bill amount from your checking account on the due date.
You will never have to pay late fees or remember to send payment by hand every month again. Auto pay makes sure you always pay your bill on time, so you don’t have to.
To start auto pay, complete the enrollment form on the CPWS website. You’ll need to provide your CPWS account number, bank account number, and bank routing number.
Payment Assistance Programs
If you’re facing financial hardship and are unable to pay your utility bill, CPWS offers programs to help including:
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Payment arrangements – Set up a personalized payment plan to pay your outstanding balance over time.
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LIHEAP – Low-income customers may qualify for bill assistance through the federal Low Income Home Energy Assistance Program.
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Project Share – This fund provides emergency bill payment assistance for low-income households.
Contact CPWS at 1-800-432-4210 to learn more about these programs and determine if you are eligible. Applying early is recommended as funds are limited.
Tips for Hassle-Free Bill Pay
Paying your power and water bill on time each month doesn’t need to be a nuisance. Consider these tips for a streamlined experience:
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Go paperless – Reduce clutter by signing up for paperless billing and accessing your statements online.
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Check for discounts – See if you qualify for a lower rate based on your age, income, or enrollment in budget billing.
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Review billing dates – Request a different bill generation date if the current due date doesn’t align well with your pay schedule.
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Set reminders – Mark your calendar or set bill pay reminders in your phone so due dates don’t sneak up on you.
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Provide updated contact info – Keep your mailing address, email, and phone number current so CPWS can reach you about any bill issues.
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Monitor usage – Log in to your CPWS account routinely to check your consumption and spot any unusual spikes that could indicate leaks or other problems.
Paying your utility services bill doesn’t need to be a hassle each month. CPWS offers flexible payment options to suit every customer’s needs. Automate payments, take advantage of assistance programs if eligible, and implement some of these bill pay best practices for a smooth, stress-free experience. Your water and power services are too essential to risk disruption over a late payment – take steps today to simplify bill pay.
Pay Water and Sewer bills online
FAQ
Who is the power company in Spring Hill Tennessee?
How do I pay my Columbia power & water systems Bill?
Pay your Columbia Power & Water Systems bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
How do I pay a utility bill at City of Columbia?
Location: City of Columbia Utility Telephone Payment Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos Fees: $4.00 per transaction Hours: 24/7 Phone: +1 (866) 942-6729 Payment Restrictions: Allow 2 business days for your account records to be updated.
What payment methods are accepted at City of Columbia?
Payment Restrictions: None Payments Accepted: Water, Sewer & Stormwater Utility Bills Location: City of Columbia Utility Telephone Payment Payments Methods: Visa, Master Card, American Express, Discover, Debit Cards with NYCE Star and PULSE logos Fees: $4.00 per transaction Hours: 24/7 Phone: +1 (866) 942-6729
What does Columbia Water Offer?
Learn about what Columbia Water offers. Need to Pay Your Bill? Columbia Water has various ways to pay. Columbia Water is the drinking water, wastewater, and stormwater utility owned and operated by the City of Columbia, South Carolina.