Living and working in Columbus? Then you likely receive your water service from Columbus Water Works. As a customer it’s important to pay your Columbus Water Works water bill on time each month. Fortunately, Columbus Water Works offers multiple convenient payment options including online by phone, by mail or in person.
In this comprehensive guide, we’ll explain everything you need to know about paying your Columbus Water Works bill, including:
- Online bill payment
- Paying by phone
- Paying by mail
- Paying in person
- Understanding your water bill
- Payment assistance programs
- Avoiding late fees
- Water conservation tips
Let’s start by looking at the easy online payment options
Paying Online
The fastest and most convenient way to pay your Columbus Water Works water bill is online. Columbus Water Works offers two online payment options:
Online Customer Portal
You can pay at the Columbus Water Works online customer portal. Features include:
- Make one-time payments
- Set up recurring payments
- View billing history
- Access payment receipts
- Update account information
Register for an account or log in to access the portal. You’ll need your account number and an email address.
Quick Pay
Columbus Water Works also lets you make one-time payments without signing up with Quick Pay. You’ll need your account number and ZIP code.
Paying online is fast, secure, and lets you avoid mailing bills or visiting an office. Payments post to your account quickly.
Paying by Phone
To pay your Columbus Water Works bill by phone, call 614-645-8370. The line is available 24/7. You’ll need to enter your account number, ZIP code and payment details.
Paying by Mail
If you prefer to mail in your payment, send your check or money order to:
Columbus Water Works
PO Box 1600
Columbus, GA 31902
Make sure to include your payment stub or write your Columbus Water Works account number on the check. Allow 5-7 business days for delivery.
Paying in Person
To pay your water bill in person, visit the Columbus Water Works office at:
Columbus Water Works
1421 Veterans Pkwy
Columbus, GA 31901
You can pay with cash, check, money order or credit/debit card Monday-Friday from 8am-5pm. An after hours drop box is also available.
Understanding Your Water Bill
When you receive your Columbus Water Works bill each month, key details include:
- Account number
- Service address
- Due date
- Previous balance
- Current water usage charges
- Sewer charges
- Payments made
- Amount due
Compare your usage month-to-month to detect leaks or changes in habits. Update your contact info if you move.
Payment Assistance Programs
If you are struggling financially, Columbus Water Works partners with organizations likefoolowing to help qualified residents pay their bills:
-
LIHEAP – Provides assistance with home energy bills, including water.
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St. Anne Community Outreach – May provide emergency assistance. Call 706-327-1007.
Don’t hesitate to contact Columbus Water Works about assistance options if needed.
Avoid Late Fees
Columbus Water Works charges a 10% late fee if your bill is not paid by the due date. Avoid late fees by:
- Paying online to get instant confirmation
- Setting payment reminders
- Sending mail payments 7-10 days before due date
- Paying on the due date, not after
If your service is disconnected for nonpayment, you’ll also owe a reconnection fee. Avoid extra fees by paying on time.
Conserve Water, Save Money
Using less water reduces your monthly water bill. Simple water conservation tips include:
- Take 5 minute showers
- Turn off water when brushing teeth
- Fix leaky faucets and toilets
- Run full loads of laundry and dishes
- Adjust sprinklers to avoid overwatering
- Install water-efficient fixtures
- Don’t let water run while washing dishes
Being mindful about your water use saves water and money!
COLUMBUS WATER WORKS – 24/7 ACCESS PAYMENT KIOSK
FAQ
What is the phone number for Columbus water Works pay bill?
How do I pay my Columbus water bill by phone?
How do I get a payment arrangement with Columbus water Works?
How do I cancel my Columbus water Works service?
Does Columbus water works have an online payment system?
COLUMBUS, Ga. (WTVM) – Columbus Water Works customers can now pay their bill in a new online payment system. The new and improved system allows customers to more easily pay their bill online.
Where can I pay my Columbus utility bill?
Find in-person payment locations, online payment, or the mailing addresses. Western Union, Kroger, Meijer, Giant Eagle, Walgreens and others accept Columbus utility bill payments. For locations please visit Western Union or call 1 (800) 325-6000. Please be aware that contracted vendor payment locations charge a convenience fee.
How do I request a payment arrangement at Columbus water works?
However, here at Columbus Water Works we also understand that situations happen that may make on-time payment of your bill difficult or impossible. If this is the case, you may request a payment arrangement by contacting a customer service representative at 706-649-3400 or via email.
What services does Columbus water works offer?
Columbus Water Works is committed to helping our customers who may be experiencing financial hardships by providing resources to help. United Way’s 211 Program We have partnered with United Way of the Chattahoochee Valley’s 2-1-1 Help Center, which works to connect people in need with available resources.