How to Use Compass Bank’s Convenient Online Bill Pay Service

Juggling due dates and making sure bills get paid on time can be a headache Compass Bank offers an easy online bill pay solution for customers to handle recurring payments and one-time bills from home,

We’ll show you how to set up and use Compass Bank’s online bill pay service so you can pay your bills on time and avoid late fees.

Overview of Compass Bank Online Bill Pay

Compass Bank, which is now part of BBVA USA, offers personal banking services in a number of southern states. Customers with a certain type of Compass Bank checking account can use online banking to access the bank’s online bill pay platform.

With Compass Bank online bill pay you can

• Pay bills from thousands of companies and service providers
• Schedule one-time or recurring payments
• Receive and view eBills
• Make same-day payments for urgent bills
• Get text/email reminders about upcoming bills
• Track payment history and confirm when bills are paid

Online bill pay is a quick and safe way to pay your bills without having to mail paper checks.

How to Enroll in Compass Bank Online Bill Pay

Signing up for Compass Bank’s online bill pay service is simple for existing online banking users:

1. Log into your Compass Bank online banking account.

2. Under the Payments menu, choose Bill Pay and enroll in the service.

3. Accept the bill pay terms and conditions.

4. You can now access bill pay from the payments menu.

If you don’t have a Compass Bank online banking account, you’ll need to open one first before accessing bill pay.

Online bill pay is a free service for eligible Compass Bank checking account holders. Make sure your account qualifies before enrolling.

Adding Billers to Pay Online

To start paying your bills with Compass Bank online bill pay, you first need to add billers. Here’s how:

1. From the Bill Pay dashboard, choose Add Biller.

2. Enter the biller name, account number, and any other required info.

3. Select if you want to receive electronic bills from that company.

4. Choose Save Biller.

You can add companies like utility providers, credit card issuers, insurance companies, internet/cable, loans, and more. Add all the billers you regularly need to pay.

Scheduling One-Time or Recurring Payments

Once your billers are set up, it’s easy to schedule payments:

1. From Bill Pay, pick the biller you want to pay.

2. Enter the payment amount and date.

3. Choose Make One-Time Payment or Set Up Recurring.

4. Confirm the details and submit the payment.

For recurring payments, you can choose the frequency (monthly, weekly, etc.) and set an end date.

Same Day or Rush Payments

If you need to pay an urgent bill before the due date, Compass Bank offers same day or next day rush payment options for a fee.

To make a rush payment:

1. Select the pay now or express pay option.

2. Choose same-day or next-day delivery.

3. Pay the fee for expedited payment.

4. Enter payment details and submit.

Rush payments let you meet pressing bill due dates even if you pay at the last minute.

Managing Bills and Payments

Within the Bill Pay dashboard, you have many options for managing payments:

• View upcoming scheduled payments on the calendar.

• See recent payment history and confirm when bills are paid.

• Edit or delete recurring payments.

• Change biller info like account number or mailing address.

• Opt-in to receive paperless billing and eBills.

• Set up email/text alerts for reminders about due dates.

• Export payment history to track expenses.

Staying on top of your scheduled bills and payment activity helps you avoid potential issues or late fees.

Paying Bills on Mobile Devices

In addition to paying bills online, Compass Bank offers a mobile app so you can manage payments on your smartphone or tablet.

To pay bills on mobile:

1. Download the BBVA Compass mobile banking app.

2. Log in using your online banking credentials.

3. Select Payments > Pay Bills.

4. Choose billers and schedule one-time or recurring payments.

The app provides the same bill pay features and convenience as the online platform. Pay bills anywhere, anytime.

Helpful Features for Organizing Finances

Compass Bank online bill pay isn’t just for making payments. Useful features help you stay organized:

• Spending analysis – Track monthly expenses and see where your money is going.

• Budgeting tools – Set budgets for categories like utilities, rent, etc.

• Payment organizing – Use tags and notes to keep payments searchable.

• Money movement – Transfer funds between Compass accounts.

• eBills – Reduce paper clutter and view bills in one place.

These tools make it easier to monitor cash flow and manage your finances in one secure place.

Online Bill Pay Security

Compass Bank utilizes high security measures to protect your information during online bill payments:

• Secure https website with 256-bit encryption

• Multi-factor authentication for logins

• Suspicious activity monitoring

• Account alerts for unusual transactions

• Zero liability fraud protection

• Keeping personal data on secure servers

You can feel confident paying bills online knowing your Compass Bank account is safeguarded.

Get Support from Customer Service

If you have any trouble setting up or using Compass Bank’s online bill pay, customer service reps are available to help:

• Call 1-800-COMPASS (800-266-7277) 24/7

• Chat with support on the website during business hours

• Email questions to [email protected]

• Direct message @BBVACompass on Twitter

The knowledgeable support team can walk you through any bill pay issues like adding billers, scheduling payments, using mobile features, and more.

Hassle-Free Bill Management with Online Bill Pay

Compass Bank offers a full-service online bill payment platform that makes handling monthly and recurring bills quick and easy. In just a few clicks, you can schedule one-time or automatic payments to thousands of billers and service providers.

With anytime access on desktop or mobile, online bill reminders, same day pay options, and robust organizing tools, Compass Bank gives you the convenience and security you need to manage finances and avoid late payments from home. Sign up for online bill pay to simplify bill management.