How to Pay Your Corbin City Utilities Bill

Paying your utilities bill on time each month is important for every resident and business in Corbin, KY. The Corbin City Utilities Commission offers multiple ways to pay your electric, water, sewer and sanitation bills conveniently. In this comprehensive guide, we’ll walk through all the payment options available and steps for paying your Corbin utilities bill online, by phone, mail or in person.

Overview of Corbin City Utilities

The Corbin City Utilities Commission (CUC) is a municipally-owned utility providing electric, water, sewer and sanitation services to residences and businesses in Corbin, KY and surrounding areas.

CUC bills customers monthly for usage. Bills are sent out around the 10th of each month and are due by the 1st of the following month. If payment is not received by the due date a 10% penalty is added to the account.

It’s important for all CUC customers to pay their bills on time every month using one of the payment options available. Failure to pay on time can result in penalties, disconnection and additional fees.

Ways to Pay Your Corbin Utilities Bill

CUC offers several convenient payment options

Pay Online

The easiest way to pay your CUC bill is to go to corbinutilities.com and use the payment portal. com. You can pay by credit/debit card or e-check. To pay online:

• Go to corbinutilities.com and click “Pay Your Bill Online”
• Enter your CUC account number and access code
• Select whether to pay by card or e-check and enter payment details
• Review payment info and click “Pay Bill”

Online payments are fast, easy and can be setup to recur automatically.

Pay by Phone

Call CUC at 606-528-4026 to pay your utility bill over the phone. Have your account number, access code and payment details ready. A convenience fee applies to phone payments.

Pay by Mail

Mail a check or money order along with your payment stub to:

Corbin City Utilities
P.O. Box 1350
Corbin, KY 40702

Allow 5-7 days for mailed payments to avoid late fees.

Pay In Person

You can pay your CUC bill in person at:

Corbin City Utilities Office
1515 Cumberland Falls Hwy
Corbin, KY 40701

Office hours are Monday-Friday from 8:00 a.m. to 4:00 p.m. The office accepts cash, check or money order.

Drop Box

A secure drop box is located outside the CUC office for your convenience. Place your payment and stub in an envelope and deposit after hours.

Budget Billing

To make payments more consistent, CUC offers Budget Billing which spreads costs evenly over 12 months. Call CUC to enroll.

Financial Assistance

If you need help paying your bill, CUC partners with agencies that provide bill payment assistance to those who qualify based on income.

When is Your Corbin Utilities Bill Due?

CUC bills are generated around the 10th of each month and mailed to customers.

Payment must be received by the 1st of the following month to avoid a 10% late penalty. For example, if you receive your bill on August 10th, payment is due by September 1st.

I recommend paying a few days early online or allowing 7 days for mailed payments to ensure on-time delivery.

Late Payments and Disconnection

If your CUC bill remains unpaid after the due date, here’s what happens:

• A 10% penalty is added to your account on the 2nd.
• A past due notice is sent on the 15th warning disconnection may occur.
• Service is scheduled for disconnection on the 25th if the bill remains unpaid.
• An additional $35 disconnection/reconnection fee is charged if disconnected.

Avoid penalties and disruption of your utilities by paying your CUC bill in full each month by the due date.

Payment Assistance Programs

If you are struggling to pay your CUC bill, contact them right away to ask about enrollment in:

• Budget Billing – Makes monthly payments consistent and predictable.

• LIHEAP – Provides federal bill payment assistance for qualifying low income households.

• Agency Referrals – CUC can refer you to local charities and agencies that may provide utility bill help.

Payment plans may also be available in certain cases of financial hardship.

Tips for Paying Your Corbin City Utilities Bill

• Enroll in e-billing to receive bills electronically
• Sign up for automatic monthly payments to avoid late fees
• Contact CUC immediately if you anticipate difficulty paying on time
• Don’t ignore disconnect notices – call right away if your payment will be late
• Reduce energy and water usage to lower your monthly bills
• Check for leaks, busted pipes and other plumbing issues on your property
• Take advantage of budget billing to spread costs evenly throughout the year

Paying your Corbin City Utilities bill on time just takes planning and utilizing one of the many convenient payment options available. Reach out to CUC early on if you expect payment challenges so arrangements can be made and service disruption avoided.