Storing your newborn’s cord blood with Cryo-Cell provides peace of mind that their stem cells will be banked and available should future medical needs arise However, remembering to pay your annual storage fees on time can slip through the cracks in our busy lives. Thankfully, Cryo-Cell offers easy and convenient online bill pay options to keep your account in good standing.
Overview of Cryo-Cell
Founded in 1989 Cryo-Cell is the world’s first private cord blood bank. They have stored over 500000 cord blood and cord tissue samples for families across the globe. Their state-of-the-art lab processing and storage facilities ensure samples are secure and viable when needed.
Clients pay an first year enrollment fee plus ongoing annual storage fees to maintain specimens in Cryo-Cell’s cellular storage vault. Storage fees are typically billed each year around the child’s birthday.
Online Bill Pay Benefits
Cryo-Cell offers online bill pay through their ePay portal to provide a simple, hassle-free way for clients to pay their annual storage fees. Benefits of online bill pay include:
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Convenience: Pay anytime, anywhere online without mailing payments.
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Efficiency: Takes just minutes to log in and submit payment.
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Security: Securely store payment information for faster future payments.
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Simplicity: Easy to use dashboard shows your balance, payment history, etc.
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Savings: Avoid late fees by scheduling automated payments.
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Accessibility: Manage your account from your smartphone, tablet, or computer.
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Environment: Paperless billing and payments help environment.
How to Enroll in ePay Online Bill Pay
Signing up for Cryo-Cell’s ePay online bill pay only takes a few quick steps:
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Go to https://epay.cryo-cell.com and click “Login”
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Enter your Cryo-Cell customer number and click “Lookup Customers”
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Verify your name, account details, and create username and password
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Agree to terms of use
Once enrolled, you can log in anytime to view your account, make one-time payments, schedule recurring payments, and manage payment methods.
Making One-Time Payments
When your annual storage fee invoice is due, logging into your ePay account allows you to quickly submit payment by:
- Credit/Debit Card: Visa, MasterCard, American Express, Discover
- Electronic Check: Directly from your checking or savings account
Under “Make Payment”, simply enter the payment amount and select your preferred payment method. You can opt to save payment methods to your secure ePay profile for even faster payments.
Scheduling Recurring Payments
For maximum convenience, you can enroll in automated recurring payments under the “Scheduled Payments” section of ePay. This allows you to:
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Pick the exact payment date each year rather than waiting for an invoice.
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Avoid forgetting to make manual payments.
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Prevent late fees from overlooked invoices.
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Store payment information so it’s automatically charged yearly.
You control the payment date and method. Cryo-Cell recommends scheduling it just before your child’s birthday when annual fees are typically billed.
Managing Your ePay Profile
Under your ePay profile, you can:
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Update your account information and contact details.
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Change your username, password, and security question.
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Add/update payment methods on file for faster checkout.
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View invoices, payment history, scheduled payments.
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Set communication preferences for paperless billing.
Keeping your ePay profile up-to-date ensures on-time payment for your child’s cord blood storage.
ePay Mobile App
For maximum convenience, download the ePay mobile app for Android or iOS. This allows you to:
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Pay bills directly from your smartphone or tablet.
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Make one-time payments and schedule recurring payments.
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Securely store payment information for fast checkout.
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Access your account anywhere anytime.
The ePay mobile app provides flexibility to manage payments on-the-go.
Payment Reminders and Late Fees
ePay provides helpful billing reminders by email and/or text as your annual payment due date approaches. However, late fees will still apply if payment is not received within 30 days of the due date.
Avoid late fees by enrolling in automated recurring payments scheduled annually before your invoice due date. ePay also allows you to see your balance due at any time.
Customer Support for ePay
If you have any trouble signing up, logging in, or making payments through ePay online bill pay, Cryo-Cell’s customer support team is available:
- By phone: 1-877-892-0713
- Email: [email protected]
- Online: www.cryo-cell.com
They can walk you through enrolling, using the online portal or mobile app, updating your profile, and troubleshooting any payment issues.
Paying your child’s annual cord blood storage fees is important to ensure their specimens remain protected in Cryo-Cell’s cellular vault. By enrolling in Cryo-Cell’s online ePay bill pay, you can easily pay your annual invoice anytime, anywhere in just minutes. ePay provides convenience, security, reminders, and options to automate payments. Sign up today to simplify paying your family’s cord blood storage fees.
The World’s Leading Cord Blood Bank
FAQ
Is cryo-cell legit?
How much does cryo-cell cost?
What is cryo-cell treatment?
How do I cancel CryoCell?
How do I enroll in Cryo-Cell’s cord blood & cord tissue banking services?
Enrolling in Cryo-Cell’s cord blood– and cord tissue–banking services is EASY! If known, please enter a coupon code above. Please let us know above if you have any questions regarding this enrollment. To complete your enrollment by fax or email, check this box to receive a fillable .pdf copy of our service contract.
What is Cryo-Cell’s umbilical cord blood banking service?
Cryo-Cell’s umbilical cord blood banking service processes and cryogenically preserves these cells for potential therapeutic use. Cryo-Cell International Inc., founded in 1989, is the world’s first private cord blood bank.
Will Cryo-Cell BE FDA approved?
Furthermore, there is no guarantee that any clinical applications using cord tissue will receive FDA approval in the future. Cryo-Cell offers 3 easy ways to enroll in cord blood, cord tissue or menstrual stem cell banking. Online, by phone or by fax.
How do I Complete my Cryo-Cell enrollment?
To complete your enrollment by fax or email, check this box to receive a fillable .pdf copy of our service contract. After submitting the form, you’ll get contacted by a Cryo-Cell representative at the time specified to finalize your enrollment and go over further details of the cord blood–banking process.