How to Pay Your Water Bill to Cucamonga Valley Water District

Having reliable access to clean water in your home is something most of us take for granted But it takes a lot of infrastructure and resources for water agencies like Cucamonga Valley Water District to supply water to thousands of households and businesses

As a customer, it’s your responsibility to pay your water bill on time each month to the Cucamonga Valley Water District The good news is CVWD offers several convenient payment options – online, by phone, auto-pay, and in person

This complete guide will teach you everything you need to know to pay your CVWD water bill so that your service doesn’t get cut off.

Overview of CVWD’s Water Service

Let’s start with some key facts about CVWD’s water system:

• More than 200,000 people in Rancho Cucamonga, parts of Fontana, Upland, Ontario, and unincorporated San Bernardino County can get water from this system.

• Sources water locally from underground aquifers and imports supplemental water.

• Operates multiple water treatment facilities.

• Governed by a 5-member elected Board of Directors.

• Managed day-to-day by the General Manager and staff.

CVWD residential customers are billed bi-monthly. Carefully review your bill and pay the total amount due by the due date to avoid any late fees.

Benefits of Paying Your Water Bill Online

Paying your CVWD water bill online is the most convenient option. Here are some key advantages:

• Avoid late fees – Online payments process instantly 24/7.

• Payment choices – Pay by credit card, debit card, or e-check.

• Account management – View history, update details, and more.

• Auto-pay – Set up recurring payments.

• Paperless billing – Go green with e-bills.

• Mobile friendly – Pay on your smartphone or tablet.

• Payment confirmations – Get instant email confirmations.

Online payments give you more control and flexibility!

How to Pay Your CVWD Water Bill Online

Ready to pay your CVWD water bill online? Just follow these simple steps:

1. Visit Payment Website

Go to www.cvwdwater.com and click on “Pay Your Bill”.

2. Login or Register

Existing customers can login to InvoiceCloud. First-time users need to register with their account number.

3. Select Payment Amount

Your current balance due will pre-populate. Adjust the amount if needed.

4. Enter Payment Details

Choose payment method and enter your card or bank account information.

5. Submit Payment

Carefully review everything before completing the transaction.

Once registered, future online payments only take seconds!

Other Ways to Pay Your CVWD Water Bill

In addition to paying online, CVWD offers these other payment options:

• By phone – Call 855-654-2893 to pay by credit/debit card using the automated system.

• In person – Pay by cash, check or card at the CVWD office during business hours.

• Mail – Send a check or money order to CVWD at 10440 Ashford Street, Rancho Cucamonga, CA 91730.

• Auto-pay – Sign up to have your checking account automatically debited each billing cycle.

Choose the most convenient method for you each billing period.

Avoid Late Payment Penalties

To avoid a 10% late fee, your CVWD water bill payment must be received by the due date printed on your statement. Setting up auto-pay ensures your bill gets paid on time every billing cycle.

If your payment will be late, pay immediately online to halt accumulating late fees. Don’t delay – late fees incur monthly until the overdue balance is paid off.

Get Payment Assistance for Your Water Bill

If you’re having difficulty paying your water bill, contact CVWD’s Customer Service team at 855-654-2893 as soon as possible. Explain your situation and ask about possible payment plan options.

Low income customers may also qualify for CVWD’s Customer Assistance Program for discounted rates.

Non-profit organizations like United Way may also be able to provide water bill funding for households in need.