How to Pay Your CWLP Bill Online in Just Minutes

CWLP (City Water Light and Power) provides electricity, water, and broadband internet services to residents and businesses in Springfield, IL Paying your CWLP utility bill is now faster and more convenient than ever thanks to their online bill pay system Read on to learn how to create an online CWLP account, view and manage your bills, and pay online in minutes.

Overview of CWLP Springfield

Let’s start with some key facts about CWLP

• Municipally-owned electric, water, and broadband utility serving Springfield, IL
• Provides services to over 60,000 customers in the Greater Springfield area
• Operates coal, natural gas, and renewable energy power plants
• Maintains over 1,600 miles of electric lines and 400 miles of water mains
• Treats and supplies over 9 billion gallons of water per year
• Employs over 200 people in the local community
• Governed by the Springfield City Council

Now that you know about CWLP, let’s look at paying your bill online.

Benefits of Paying Your Bill Online

Paying online with CWLP provides many advantages

• Convenience – Pay anytime, anywhere with an internet connection
• Quick Payment – Takes just minutes to log in and pay each month
• Payment Options – Use credit card, debit card, or e-check
• Payment Confirmation – Get instant confirmation your payment went through
• Account Management – View statements, track usage, update info
• Auto-Pay – Set up recurring payments to avoid late fees
• Paperless Billing – Go green with online eBills

Online bill pay makes managing your CWLP account fast, easy, and secure.

How to Sign Up for Online Bill Pay

Signing up for online bill pay only takes a few minutes:

1. Go to CWLP’s website and click on “myCWLP Login”
2. On the login page, click “Register” under the form
3. Enter your CWLP account number and email address
4. Create a username and password
5. Provide your contact information
6. Accept the terms and conditions
7. Verify your account through the email link
8. Start using your online account!

Once your account is verified, you’ll have full access to CWLP’s online billing system and account management tools.

How to Pay Your Bill Through the Online Account

Here are simple steps for paying your CWLP bill through your online account:

1. Log into your myCWLP account
2. Locate the “Make Payment” button
3. Choose whether to pay your total balance or a custom amount
4. Enter your payment information (card or bank account)
5. Review payment details and submit
6. Receive instant confirmation your payment went through

The entire process only takes a minute or two. Much faster than mailing a physical check!

Payment Methods Accepted

CWLP offers several payment options through online bill pay:

• Credit Cards – Visa, Mastercard, American Express, Discover
• Debit Cards – Use your debit card like a credit card
• eCheck – Free direct payments from your checking account

All payments are processed securely through CWLP’s online payment system. You can save payment methods for convenience.

Enable Auto-Pay for Recurring Payments

The easiest way to avoid late fees is to set up auto-pay:

1. Log into your online CWLP account
2. Locate the auto-pay settings under your profile
3. Check the box to enable auto-pay
4. Choose your default payment method
5. Pick the date you want your bill paid each month
6. Save your settings

Your CWLP bill will then be paid automatically each month on the selected date. One less thing to remember!

Go Paperless with Online eBills

You can also reduce clutter and go green with paperless billing:

1. Log into your online CWLP account
2. Find the paperless billing settings
3. Opt-in to receive electronic bills instead of paper bills
4. Provide the email address to send eBills to
5. Save your settings

With paperless billing, you’ll get an email each month when your new eBill is ready to view and pay. No more paper bills piling up.

Use the Mobile App for Payments On-the-Go

For maximum convenience, download CWLP’s mobile app to your smartphone or tablet. You can then log in to manage your account, view bills, and pay anytime, anywhere.

The CWLP mobile app brings all the features of online bill pay with you on the go. Pay in seconds no matter where you are!

Receive Payment Reminders to Avoid Late Fees

To help avoid forgetting your due date, you can opt into payment reminders:

1. Log into your online CWLP account
2. Go to notifications settings
3. Select to receive bill due reminders
4. Save your settings

You’ll get an email when your new bill is available along with the due date. No more late payments!

Get Payment Assistance if Needed

If you are struggling to pay your CWLP bill due to financial hardship, help is available:

• Request a payment plan by calling 217-789-2030 or emailing [email protected]
• Apply for bill assistance programs like LIHEAP
• Contact CWLP for usage reduction tips to lower your bill
• Check CWLP’s website for local resources for bill assistance

Don’t get behind on payments – contact CWLP today to discuss arrangements.

Contact CWLP for Any Online Bill Pay Issues

If you have any trouble with online bill payment, CWLP’s customer support team can help:

• Call 217-789-2030
• Email [email protected]
• Available Mon-Fri 7:30am-5:00pm

CWLP can assist with registration, login problems, payment issues, and any other questions that come up.

Paying your CWLP utility bill online makes the process incredibly fast, convenient, and secure. Sign up for online bill pay to access CWLP’s account tools from your computer or phone and simplify bill management. Go paperless, set up recurring payments, receive reminders, and more. Online bill payment with CWLP helps you take control of your account!