How to Pay Your Water Bill in Danville, KY: A Guide to Utilities Payment

Living in the city of Danville Kentucky comes with the convenience of public water service provided by the municipal utilities department. However with this benefit comes the responsibility of paying your monthly water bill. This guide will walk through the various ways Danville residents can pay their utility bills to avoid service disruption.

Overview of Danville Municipal Water Utilities

The city of Danville provides water, sewer, sanitation, and stormwater services to local households and businesses Usage rates are metered and billed monthly with due dates around the 10th of each month.

There are no late fees but accounts with balances past due are at risk for disconnection. Disconnection and reconnection fees do apply for non-payment shutoffs. Low-income payment assistance is available for those who qualify.

Danville utility customers have multiple options to pay their water bills conveniently whether online by phone, in person or by mail. Understanding the payment methods will ensure on-time bill payment.

Paying Your Water Bill Online

The easiest way to pay your Danville water bill is online through InvoiceCloud. You can make secure electronic payments by card or e-check. Here’s how:

• One-Time Payment: Make a payment without registration at www.danvilleky.gov each month.

• Registered Account: For added convenience, register your account to receive emailed bills, schedule future payments, store payment methods, view history, and enroll in autopay.

• Pay by Text: Register your account to get bill reminders by text and easily respond to pay on the go.

• Paperless Billing: Reduce clutter and save time by opting into paperless billing when logged into your account.

Online payments post instantly to your account, avoiding late fees. Processing fees apply for card payments.

Paying by Phone

Call 866-771-1193 anytime to pay your Danville utilities bill over the phone. Follow the automated system prompts to enter your account number and make a payment by card or electronic check.

Phone payments go through immediately and fees are disclosed during the call. Save the confirmation number at the end as a payment record.

Paying in Person

You can pay by cash or check in-person at Danville City Hall Monday-Friday from 8:30am-5:00pm. Use the drop boxes at the side or rear entrances anytime. In-person payments allow avoiding processing fees.

Get a receipt as proof of payment. Make checks payable to “City of Danville” and include your account number. Allow 2 business days for check processing.

Paying by Mail

To pay your water bill by mail, send a check or money order made out to “City of Danville” to:

City of Danville
PO Box 670
Danville, KY 40423

Write your account number on the check memo line. Allow 7-10 days for mail delivery and processing. This is the slowest method, so pay early to avoid late fees.

Other Danville Water Bill Pay Tips

• Update your contact details so the city can send important account notices

• Enroll in reminders for due dates and late notices

• Check eligibility for low-income payment assistance programs

• Monitor your usage through the online account portal

• Set up emergency disconnection notifications

• Bring past-due accounts current to avoid shutoffs

• If struggling to pay, request an extension or payment plan

Paying your water bill in Danville on time is easy with multiple options. Registering your account online provides the best convenience and management. Act fast if you fall behind to restore service. Water access is vital, so utilize all resources to maintain this necessity.