How to Pay Your Saginaw City Water Bill Online

The City of Saginaw provides water utility services to residents and businesses across the community. As a customer, you receive a monthly bill for your water usage and sewer services. Paying your Saginaw water bill on time each month is important to avoid any service disruptions. The good news is that the city offers easy and convenient online payment options.

In this comprehensive guide, we’ll look at how to pay your Saginaw city water bill online through the payment portal. You’ll learn how to set up an account, make one-time payments, setup autopay, and more. Let’s dive in!

Benefits of Paying Your Water Bill Online

Paying your Saginaw water bill online provides a number of advantages:

  • Convenience – Pay anytime, anywhere through the online portal or mobile app

  • Speed – Payments post instantly to your account

  • Payment Tracking – Get confirmation emails and receipts

  • No Late Fees – Pay on time to avoid penalties

  • Account Management – View statements, usage, balances, and update info

  • Automatic Payments – Setup autopay for worry-free payments

  • Discounts – Go paperless to save money each month

  • Security – Payment portal uses encryption to protect your data

Online payments make managing your water bill much simpler each month.

How to Pay Your Water Bill Online

Follow these step-by-step instructions to pay your Saginaw water bill online:

  1. Go to the payment portal website.

  2. Enter your 9 digit account number and click “Search”.

  3. Select your account and click “Continue”.

  4. Enter the payment amount and select a payment method.

  5. Provide your payment details and billing address.

  6. Carefully review the payment summary.

  7. Click “Submit Payment” to complete.

Once submitted, you’ll receive a confirmation page and email with your payment details. The payment will immediately post to your water account.

Tips for Paying Online

  • Have your water bill handy to reference your account number and balance due.

  • Save your payment information to make repeat payments easier.

  • Contact customer service if you have trouble with online bill pay.

  • Set up autopay to avoid late payments and service interruptions.

Paying online with the city’s payment portal is fast, easy, and secure. I highly recommend utilizing online payments to simplify bill payment each month.

Setting Up Automatic Payments

For maximum convenience, I suggest setting up automatic bill pay through the city’s online payment system. With autopay, your water bill is paid automatically each month on the due date using your default payment method.

To set up recurring automatic payments:

  1. Login to the online payment portal.

  2. Locate the autopay section and select “Sign Up”.

  3. Choose your account and payment method.

  4. Pick the day each month to pay your bill.

  5. Review and submit your autopay enrollment.

Once setup, autopay will be active starting on the date you chose. Your water bill will now be paid automatically each month for hassle-free payments!

Viewing Your Water Usage and Account Status

Through the online payment portal, you can also view details on your water account including:

  • Account balance and amount due
  • Payment history
  • Water usage and sewer charges
  • Meter readings
  • Upcoming bills
  • Billing address and account info

Reviewing this information online helps you monitor your usage and account status from anywhere. Be sure to take advantage of these convenient account management features.

Avoid Late Fees and Service Disruptions

Paying your Saginaw water bill online makes it easier to avoid late fees and potential service disruptions. The city charges a 10% penalty on any bills not paid by the due date. Failing to pay your bill on time could also result in water service interruptions.

Pay online and setup automatic payments to ensure you never miss a payment. Online bill pay gives you flexibility to pay when it’s convenient for you and avoid costly late charges.

Paying your City of Saginaw water bill online is quick, easy, and secure. Sign up for online bill pay today to:

  • Access your account anytime
  • Make one-time payments
  • Setup automatic bill pay
  • Avoid late fees
  • Monitor your usage

Managing your water bill online saves time and gives you peace of mind knowing it’s always paid on time. Sign up and simplify bill payment today!

Saginaw City Water Bill Pay

Water & Sewer Rates

Payments are considered received upon receipt. Postmark dates are not accepted as received by the due date for any payment with the exception of income taxes.

Payments deposited in the drop box after 4 pm will be processed on the next business day.

Fill out the Water Application (PDF)

Either fill out the application online and save it and then email the application to Water Billing

You can also either fill it out online or print it and fill it out by hand and then return it via fax, mail, or in-person to:

City Hall, Room 105 (First Floor)

1315 S Washington Avenue

Phone: 989-399-1311

Fax: 989-759-1467

Turning Water/Sewer Service On

Apply in person at:

City Hall, Room 105, Water/Sewer Counter

1315 South Washington Avenue

Bring a valid Picture ID, Drivers License, or passport.

There will be a minimum deposit of $150.

Turning Off the Water/Sewer Service

Call 989-399-1311 or Come into:

City Hall, Room 105, Water/Sewer Counter

1315 South Washington Avenue

You will be asked to provide a picture ID or verify account information.

A deposit will either be refunded or applied to the final bill.

Your bill is Past Due If payment has not been received by 4 pm on the due date of your bill, at which time a 10% penalty will be applied.

You must pay all amounts past due including all late fees plus a $52 Reconnect Fee by cash, cashiers check, or money order. Reconnect of service is done on a first-come, first-served basis, someone 18 years of age or older must be present for restoration of service.

Previous balances occur when services are turned off or the final bill is not paid. This balance stays with the property unless the delinquent account owner can be located. After one year this amount is added to the summer property taxes.

Yes, you can view and pay water bills, usage history, late and administrative fees, and outstanding balances online using the Citys Sonar system.

Use the search engine to locate your property

Visit the link to Utility Information at the top left of the screen.

Visit “Pay my Bill”

  • Water Billing (Customer Accounting)

    Email Water Billing (Customer Accounting) Physical Address Water Billing, City Hall 1315 S. Washington Ave. Rm 105 Saginaw, MI 48601 Water Billing, City Hall 1315 S. Washington Ave. Rm 105 Saginaw MI 48601 Directions Phone: 989-759-1450 Fax: 989-759-1467

    Office Hours

    • 8:00 am to 4:00 pm, Monday through Friday.

Water / Sewer Customer Accounting

The Customer Accounting Division is responsible for the billing of all water and sewer revenue from users of the system. This involves initiating new accounts; ensuring that accounts are read edited and billed promptly; as well as closing accounts when requested. The staff handles all payment arrangements, initiation of meter checks, discontinuance for collection, and skip tracing.

This office does not accept monthly payments. Payments are accepted in the city treasurers office and online.

Saginaw offers assistance to residents struggling to pay water bills


Can you pay Saginaw Township water online?

Residents may use credit and debit cards to make payments for water and tax bills. A 3% service fee will be applied. Payments may be made at the Treasurer’s Office or click here to make an online payment. Water service that has been shut-off cannot be restored by paying online.

What is the phone number for Saginaw water Department pay bill?

Contact the Utility Billing Office for any assistance at 817-232-4640.

How to check water bill on phone?

Query your bill by dialing *888# and select option 2 – Query Bill. How do I pay for my bill?

How much is a water deposit in Saginaw Michigan?

There will be a minimum deposit of $150. You will be asked to provide a picture ID or verify account information. A deposit will either be refunded or applied to the final bill. What are the late fees and when are they applied?

How does Saginaw pay bills?

Saginaw partnered with InvoiceCloud, an online payment platform that allows customers to utilize Apple Pay and Google Pay as well as phone- and text-based credit or debit card applications to pay bills for services such as water utilities, property taxes and rubbish services, officials said.

What is city of Saginaw Water billing?

Provides high-quality drinking water to Frankenmuth, Michigan residents, purchasing treated water from Saginaw originating from Lake Huron, distributed through an extensive network, meeting or exceeding federal and state standards with low lead levels. Looking for City Of Saginaw Water Billing billing, payments & services?

What payment options does Saginaw offer?

Saginaw partnered with InvoiceCloud, an online payment platform that allows customers to utilize options such as Apple Pay and Google Pay, to name a few.

Leave a Comment