Paying your electricity bill online through Delmarva Power’s website is a convenient way to stay on top of your payments. With just a few clicks, you can login to your account, view your current bill, see payment history, make a payment, and more. This comprehensive guide will walk you through everything you need to know about the Delmarva Power login and online bill pay process.
Getting Started with Delmarva Power Online
To get started with paying your bill online, you first need to have an online account set up with Delmarva Power.
- Visit the Delmarva Power website at secure.delmarva.com and click on “My Account” at the top right.
- On the login page, enter your username and password. If you don’t already have an online account, you can register by clicking “New User” and providing some basic information.
- Once logged in, you’ll be brought to your main account overview page. Here you can see your current balance, view alerts and notifications, access payment history, update profile details, and more.
Resetting Your Password
If you’ve forgotten your password for the Delmarva Power online account, you can easily reset it right from the login page.
- On the login page, click “Forgot Password?” below the password field.
- Enter your username and click “Continue”.
- Choose to reset your password via email or text message.
- Follow the onscreen prompts to complete the reset process.
Resetting your password is quick and easy so you can access your account anytime.
Viewing Your Delmarva Power Bill
One of the key features of the online account is the ability to view PDF versions of your current and past bills.
- From the overview page, click on “Bill & Usage” in the sidebar.
- Here you’ll see your current balance and a list of bills. Click “View Bill” on the most recent one to download the PDF.
- The PDF bill contains the same detailed information as your paper bill, showing the total charges, breakdown of costs, meter readings, and other billing details.
- You can also click on “View Usage” to see your electricity usage history over the past 24 months.
Having easy access to current and past billing statements makes it simple to monitor your power costs from month to month
Paying Your Delmarva Power Bill Online
Paying your bill through the Delmarva Power website only takes a few minutes.
- From the account overview, click on “Pay Bill” in the sidebar. This will bring you to the payment page.
- Confirm your current balance. Make sure it matches the total due on your most recent bill.
- Enter the payment amount. You can pay the total balance, make a partial payment, or even overpay if you want to have a credit on your account.
- Select payment method. You can pay by credit/debit card, checking account, or savings account. Saved payment methods will appear for easy selection if you’ve used them before.
- Enter required billing and payment information depending on payment method selected.
- Click “Continue” to proceed to the verification page. Double check all details are correct.
- Click “Submit Payment” to finalize the transaction.
Once submitted, the payment will typically process in 1-2 business days. You’ll see the pending transaction on your account under “Payment History”.
Setting Up Recurring Payments
For hassle-free bill payment consider setting up automatic recurring payments through your Delmarva Power account.
- From the payment page, click on “Recurring Payments” in the right sidebar.
- Choose whether to pay the full balance or fixed amount each month.
- Select payment method and enter details.
- Pick the withdrawal date that works best for your monthly budget.
- Accept terms and click “Submit” to activate automated payments.
With recurring payments, you don’t have to remember to manually pay each month. Payments will automatically be processed on the date you specify to keep your account current.
Getting Support from Delmarva Power
If you ever have questions or issues with your online account, Delmarva Power offers several support options:
- Help Center – Search the help database for FAQs, how-to articles, and step-by-step instructions.
- Live Chat – Chat with a customer service agent online during business hours. Look for the chat widget on most pages.
- Email – Send a message to Delmarva Power customer support and typically receive a reply within 1 business day.
- Phone – Speak with a representative by calling 1-800-375-7117, 24/7.
The Delmarva Power website makes it simple and convenient to manage your account and pay your bill online. With just a few clicks, you can view usage, download PDF bills, make payments, set up autopay, and get support when needed. Sign up for an online account today for an easy way to stay on top of your power bill!
Applying For Energy Assistance?
Due to an unprecedented increase in utility bill assistance applications, coupled with higher energy costs and budgetary constraints, the Office of Home Energy Programs (OHEP) is only approving applications for Electric Universal Service Program (EUSP) and Electric Arrearage Retirement Assistance (EARA) at this time. The Maryland Energy Assistance Program (MEAP) and Gas Arrearage Retirement Assistance (GARA) benefits have been temporarily suspended for this fiscal year.
For immediate assistance with gas utility bills, including gas arrearage, please:
- Visit your local department of social services to apply for a one-time grant for Emergency Assistance based on your eligibility for that program. Learn more at https://dhs.maryland.gov/weathering-tough-times/emergency-assistance/.
- You can also apply online at https://mymdthink.maryland.gov/home/#/.
- Call the United Way at 2-1-1 on any phone or visit https://211md.org/ for links to food assistance, eviction prevention, and other resources in your area.
- Contact your utility company to establish a payment plan. You will be required to pay a portion of your current balance upfront.
For more information, visit https://dhs.maryland.gov/office-of-home-energy-programs/. We apologize for any inconvenience this might cause you. We appreciate your patience as we navigate these challenging circumstances together.
To Apply By Paper Application:
Energy Assistance offices have secure drop boxes available to receive your application and documents.
- First, download and print the Application for Energy Assistance. You can also request a paper application by calling 1-800-332-6347.
- Next, complete your application and gather your documents. You can find a list of documents that you should include in your application here: Instructions Form
- Once you have your completed application and documents, take them to your local office’s drop box and submit them.
- Baltimore City residents should drop applications at the nearest CAP Center. For a list of locations, click here: https://www.bmorechildren.com/cap/#location
DelmarvaPower.com MY ACCOUNT
Does Delmarva Power have a free app?
Delmarva Power’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere.
How can I pay my Delmarva Power Bill online?
You can pay your Delmarva Power bill online with doxo. Use a credit card, debit card, or pay directly from your bank account. doxo is a simple and protected way to pay your bills with a single account and accomplish your financial goals. Pay your Delmarva Power bill, along with other bills, manage due dates, and schedule automatic payments from a single app.
Where is my Delmarva Power account number?
Your Delmarva Power Account Number is the 12-digit number located on the top left corner of your bill. Please be sure to enter all 12 digits with no dashes. How does online bill pay work when paying an individual? How can I pay my Delmarva Power Bill on doxo? doxo processes payments for all Delmarva Power services, including Electric and Gas.
How do I make a contribution to my Delmarva Power Bill?
You can make a $1.00 contribution each time you pay your Delmarva Power bill. Each time you make a $1.00 contribution, the amount will be reflected on your Delmarva Power bill summary the following month. You can also make a donation in any amount you choose and as often as you’d like by contacting the one of the partner agencies directly: