Paying your water bill is a necessary part of being a customer of Easton Suburban Water Authority. While it may not be the most exciting task, Easton Suburban has worked hard to make paying your bill as easy and convenient as possible. In this article, we’ll walk through all the details on how to pay your Easton Suburban water bill quickly and hassle-free.
An Overview of Easton Suburban Water Authority
First, a quick background on Easton Suburban Water Authority. We provide water to more than 31,000 people in and around Easton, PA. Our service area covers Easton and parts of surrounding townships.
As a public utility, our job is to give our customers clean drinking water and other services. We care about our community role and work hard to keep up with old infrastructure, find clean water, and run our business smoothly.
Part of providing great service is making payment easy for customers Read on to learn about the various ways you can pay your Easton Suburban water bill
Log In To Your Online Account
The easiest way to pay your Easton Suburban water bill is through our online customer portal, Water Web.
To log in and access your account
- Go to www.eswater.net/billing-log-in.html
- Enter your ESWA account number
- Enter your first and last name
Once logged in, you’ll be able to view your latest bill, payment history, water usage and other account details. You can also opt into paperless billing here.
Even if you don’t plan to pay online, you should still sign up for online access. It’s a great way to monitor your usage and charges each month.
Pay Your Bill Online
Once you’re logged into your account, paying online takes just a couple clicks.
We accept Visa, Mastercard, Discover and e-checks as payment methods. You can also store payment information for future one-click payments.
Online payments via Water Web are processed immediately, so you don’t have to worry about late fees as long as you pay before the due date.
Paying online saves you the time and hassle of mailing in a check or dropping off payment in person. For many customers, it’s the ideal way to pay Easton Suburban water bills.
Pay By Phone
If you prefer to pay your bill over the phone, we’ve got you covered there too.
Our automated payment system is available 24/7 at 1-855-748-6066. Just call the number, follow the prompts to enter your account number and payment details, and the payment will be processed right away.
The phone payment system accepts Visa, Mastercard and Discover cards.
Calling in your payment takes just a couple minutes. It’s super convenient for those who are on the go and don’t have time to sit down at a computer.
Pay By Mail
Paying by mail is always an option if you prefer to send in physical checks and money orders. Here are some tips:
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Make checks payable to Easton Suburban Water Authority or ESWA. Include your full account number on the check.
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Use the pre-addressed return envelope included with your paper bill, or mail to:
Easton Suburban Water Authority
PO Box 3819
Easton, PA 18043 -
Allow 7-10 days for mailed payments to be received and processed to avoid late fees. Payments must be physically received by the due date, not just mailed by then.
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Consider signing up for online billing if you’re a frequent mailer. It saves paper and you’ll get alerts when new bills are ready to view.
Pay In Person
If you want to hand-deliver your payment, you can drop it off at our office at 3700 Hartley Ave in Easton. We’re open Monday-Friday from 8:30am to 4:30pm, excluding major holidays.
In-person payments can be made by cash, check, money order or credit card (Visa, Mastercard, Discover). You’ll receive a printed receipt as proof of payment.
Payment Policies and Information
Now that you know how to pay your Easton Suburban water bill, let’s go over some key payment policies:
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Due date – Bills are due 21 days from the billing date. The due date is printed on your bill and is available online.
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Late fees – A 10% penalty is applied to overdue balances. Pay on time to avoid late fees.
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Grace period – There is no grace period for payments. Bills must be paid by the due date.
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Extensions – Payment extensions are only given in emergency cases and must be arranged in advance of the due date. Contact our billing department.
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Closing accounts – If you’re moving, contact us a few days before closing so we can finalize your account balance. Any overpayments will be refunded by check.
Paying your water bill doesn’t have to be a hassle, especially with Easton Suburban’s convenient online and automated tools. Sign up for an online account to monitor usage and charges, and take advantage of quick payment options. As always, our customer service team is available to answer any billing or payment questions you may have.
Garbage Collection Rates & Billing Cycle
Garbage collection rates are based on the number of residential units on a parcel.
Each residential unit is billed at a rate of $33 per month. All user fees for garbage collection are added to the property owners monthly utility bill.
Alert: Please pay close attention to the website you use for paying city sewer, water, and real estate bills. The two authorized vendors are Diversified Bill Pay and City Hall Systems.
Third-party sites like Doxo are not affiliated with The City of Easton or Easton Suburban Water Authority. Rather than going to the official City website to pay their bill, some residents are doing Google searches for phrases like “pay my Easton utility bill” and are mistakenly being taken to unaffiliated, third-party platforms like Doxo.
All these third-party platforms do is take your payment, charge you a high user fee, and then issue a check to the city on your behalf. Your payment is not considered as being made until the City receives the check in the mail, which often takes several days, resulting in a late fee for the resident if they processed the payment through Doxo on the day it was due. This is why its important to always pay online through the official city vendors website.
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Utility Billing Office
Physical Address 123 S Third Street 2nd Floor Easton, PA 18042 123 S Third Street 2nd Floor Easton PA 18042 Directions Phone: 610-250-6689
Hours
Monday through Friday 8:30 am to 4:30 pm Directory
Sewer Usage Rates & Billing Cycle
Sewer usage is based on the amount of water used by a parcel as measured by the Easton Suburban Water Authority (ESWA).
The City of Easton bills for sewer usage on a monthly basis based on actual meter readings obtained from ESWA.
Monthly minimum charges are based on the size of the meter and type of service provided, as outlined under Ordinance 285-20 Sewers, Chapter 475; base rates are shown below:
- Resident usage is billed at $6.90 per unit
- Commercial usage is billed at $7.10 per unit
- Institutional usage is billed at $7.40 per unit
Pay Water and Sewer bills online
FAQ
How much does Easton Suburban water Authority charge?
Where does Easton PA get its water?
How do I pay for water in Miami?
Where to pay Henry County water bill?
Where can I pay a city sewer bill in Easton?
Alert: Please pay close attention to the website you use for paying city sewer, water, and real estate bills. The two authorized vendors are Diversified Bill Pay and City Hall Systems. Third-party sites like Doxo are not affiliated with The City of Easton or Easton Suburban Water Authority.
How does Easton suburban water authority autopay work?
Easton Suburban Water Authority now offers customers the ability to pay their bills using an automatic debit plan. The AutoPay Program will automatically deduct the amount due on your water bill from your checking or savings account on the due date, and automatically transfer the money electronically to ESWA.
How do I pay for sewer services in Easton PA?
This is why it’s important to always pay online through the official city vendor’s web site. Please go to the official City of Easton web site – www.easton-pa.com/city-hall and click on the Payment Center link. The City of Easton provides storm sewer, water, and garbage services to its citizens and businesses.
How do I pay my sewer & garbage bill?
All bills related to sewer and garbage services may be paid in person, via mail, or via automatic electronic transfer (ACH) from your bank account. Access our online payment center (Diversified), or feel free to call them at 888-271-8989 to process payment over the phone.