How to Pay Your Water Bill Online with the Elmira Water Board

Paying your water bill to the Elmira Water Board is now easier than ever with online payment options. Read on for a complete guide on how to pay your Elmira Water Board bill online through their website, the benefits of paying online, tips for avoiding late fees, and answers to frequently asked questions.

Setting Up an Online Account with the Elmira Water Board

To pay your water bill online, you first need to set up an account on the Elmira Water Board website. Here’s how:

  1. Go to

  2. Click on “Create Account” below the login fields.

  3. Enter your account number and CID number, which can be found printed on your paper bill

  4. Create a username and password.

  5. Enter your contact information like name, address, phone number and email address.

  6. Agree to the terms and conditions.

  7. Click “Register Account”.

Once registered, you can now conveniently log into your account anytime to pay your water bill online.

How to Pay Your Elmira Water Board Bill Online

Paying online through your account is simple:

  1. Login at

  2. Click on “Make Payment” from the menu.

  3. Select if you want to make a one-time payment or set up recurring automatic payments.

  4. Enter your payment amount.

  5. Enter your credit card or bank account information.

  6. Review payment details and click “Continue”.

  7. Verify info is correct and click “Process Payment”.

You’ll instantly receive a payment confirmation email with details of the transaction. It’s that quick and easy!

Benefits of Paying Your Bill Online

Paying your Elmira Water Board bill online provides many conveniences:

  • It’s fast – Takes just minutes to pay online anytime, 24/7.

  • Saves time – No need to mail in payments or wait in line at the water board office.

  • Automatic payments – Set up recurring payments to ensure your bill gets paid on time every month.

  • Payment tracking – Your online account stores your payment history for easy reference.

  • Paperless billing – Receive bills and payment confirmations electronically.

  • Account management – Update your account information, view balance, change due date, and more.

  • Secure transactions – Your information is safe and payments are processed through secure channels.

Avoid Late Fees with On Time Payments

The Elmira Water Board charges late fees if your payment is received after the due date printed on your bill. Avoid late fees by:

  • Paying online early before the due date.

  • Setting up automatic recurring payments through your online account.

  • Marking your calendar with due dates and setting payment reminders.

  • Notifying the water board immediately if you’ll be late on a payment to request an extension.

  • Updating your billing address or autopay details if they change.

  • Paying as soon as you receive your bill rather than waiting.

  • Paying the full statement balance to avoid underpaying.

With the convenience of online payments, there’s no excuse for paying late. Set a recurring payment today to guarantee your water bill gets paid on time, every time.

What to Do if You Can’t Pay on Time

If you’re ever unable to pay your water bill by the due date, take one of these steps right away:

  • Call the water board – Explain your situation and request an extension or alternate due date.

  • Pay partial payment – Paying something shows good faith effort if you can’t pay in full.

  • Inquire about assistance – Ask if the water board offers hardship programs or payment plans.

  • Avoid shutoff – Discuss options to prevent service interruption. Shutoffs incur fees to resume service.

  • Update payment method – If your autopay failed, update your payment details to get back on track.

  • Get help – Seek financial assistance from charities or government programs if struggling.

Communicate with the water board as soon as possible and prioritize getting payments back on schedule to avoid escalation. Protect your credit and maintain your water service by staying in touch with them if you hit a hardship.

Frequently Asked Questions about Paying Online

What payment methods can I use to pay online?

You can pay your water bill online using Visa, Mastercard, Discover, debit card, checking account, or savings account.

When will a payment post to my account?

Online payments are typically posted to your account within 1-2 business days. Allow extra processing time if paying on a weekend or holiday.

Is there a fee to pay online?

No, the Elmira Water Board does not charge any fees for online payments.

Can I set up recurring automatic payments?

Yes! Setting up autopay through your online account securely and automatically pays your water bill on the due date each month.

What if I already mailed a check or paid in person?

If you already submitted payment, wait 3 business days for it to be applied then log into your account and verify it was received before making another duplicate payment.

What do I do if I think my bill amount is wrong?

If you suspect an error on your bill, contact the Elmira Water Board right away at 607-733-9179 to investigate the issue before the due date.

How long does it take to create an online account?

You can set up an online account with the water board in just 5 minutes. All you need is your account number and CID from your latest bill.

Paying Your Water Bill Just Got Easier

The Elmira Water Board offers a convenient online account system for customers to easily pay bills electronically in just minutes any time of day. Setting up autopay provides peace of mind knowing payments will process automatically each month, saving you time and avoiding late fees. Pay online and take advantage of the many benefits over mailing paper checks. Keep your account in good standing and water flowing by paying on time!

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