Streamline Your Payments with Erie Water Works Bill Pay

Paying bills is one of those necessary evils that we must deal with as responsible adults. But it doesn’t have to be a dreadful chore every month. With the right bill pay options you can simplify and streamline the process. If you live in the Erie, PA area Erie Water Works Bill Pay is an easy way to pay your water and sewer bills online or by phone. Keep reading to understand your payment choices and how to take advantage of Erie Water Works Bill Pay.

Overview of Erie Water Works

Erie Water Works is the public water provider that serves residents and businesses in the City of Erie, PA and surrounding communities. They provide high-quality drinking water and reliable wastewater service to around 60000 customers.

As a customer of Erie Water Works, you receive regular bills for your water and sewer usage. Paying these bills promptly and accurately is important to avoid any service disruptions. The Erie Water Works website offers various payment options to choose from.

Benefits of Paying Online or By Phone

Payments made by phone or online through Erie Water Works Bill Pay can make things a lot easier than sending checks.

It’s Fast and Convenient

It only takes a minute to pay on your computer or phone, day or night. No need to write and mail a paper check.

Avoid Late Fees

When you schedule payments to be made automatically, you never have to worry about missing a due date, protecting you from late fees.

Go Green

Opting for paperless billing means less waste filling up your mailbox. View and pay bills digitally to reduce paper use.

Payment Confirmations

Get emailed receipts providing peace of mind that your payment went through.

Secure Transactions

Erie Water Works uses encryption and security measures to keep your information safe when paying online.

Erie Water Works Bill Pay Options

Erie Water Works offers several bill payment choices. Here is an overview of each:

Pay Online

The easiest way to pay is through the online customer portal. You can pay immediately with e-check or credit/debit card or set up recurring automatic payments.

Pay By Phone

Call 855-907-3211 anytime to pay over the phone using your debit/credit card and the automated phone system.

Pay By Mail

If mailing a check or money order, send to:

Erie Water Works
P.O. Box 4170
Woburn, MA 01888-4170

Be sure to include your payment stub to credit the proper account. Allow 5-7 days for delivery.

Pay In Person

Visit the Erie Water Works office at 340 West Bayfront Parkway in Erie during business hours (Monday-Friday 8am-4:30pm). You can pay by cash, check, or credit/debit card.

After hours, a drop box is available to leave check or money order payments.

Automatic Bank Drafts

You can enroll to have your bill payment automatically drafted from your bank account each month. Download the Auto Bank Draft form and mail it in.

How to Enroll in Erie Water Works Bill Pay

Signing up for Erie Water Works Bill Pay online or by phone only takes a few minutes.

To pay online:

  1. Go to and click on “Pay My Bill”

  2. Click on “New User” to create an online account

  3. Enter your account number, email, and create a password

  4. Add your payment information to finish enrollment

To pay by phone:

  1. Call 855-907-3211

  2. Follow prompts to enter your account number

  3. Enter payment information for your debit/credit card

  4. Choose to make a one-time payment or set up recurring payments

And that’s it! You’re ready to use the convenient Erie Water Works Bill Pay system.

Assistance is Available

If you ever have issues with the online portal or phone payment system, Erie Water Works has customer support available:

  • Phone: Call 814-870-8000 ext. 71 for billing and account assistance during business hours

  • Email: Email customer service for help

  • FAQs Page: Answers many common questions

  • Contact Page: Options to call, email, or submit questions online

So help is just a phone call or click away!

Paying Your Water Bill is a Breeze

Erie Water Works Bill Pay offers fast, easy, and secure ways to pay your bill online, by phone, or by mail. Reduce late fees, save time, and eliminate paper waste by enrolling in their paperless auto payment system. Simplify your life by taking advantage of Erie Water Works Bill Pay today!

Erie Water Works Bill Pay

Erie Water Works Tour

How do I make a payment at Erie Water Works?

Call the Erie Water Works Telephone Payment System at 855.907.3211 to make your payment over the phone via debit / credit card. Visit our Online Customer Portal to view account details and make a payment with e-check or a debit / credit card. Please be aware that your account may not be credited for 24-72 hours.

How do I pay my Erie County Water Authority (ECWA) Bill?

For your convenience, we offer several options for paying your Erie County Water Authority (ECWA) bill: You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week

Does Erie water works accept cash & check payments?

Due to important Billing System upgrades, the Erie Water Works will only accept cash and check payments between October 30th and November 8th. All electronic payment methods are suspended during this time. If you are registered for the Auto-Pay withdrawal feature, this process will not be interrupted.

Where is Erie Water Works?

Erie Water Works Erie Water Works | 340 West Bayfront Parkway, Erie, PA, 16507 | MenuClose About The Chamber Who We Are Chamber Team Board of Directors What We Do Erie Forward Chamber Membership Business Attraction Startups and Entrepreneurship FIRE Accelerator Program ICE Angel Education Business Retention And Expansion Membership Engagement

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