How to Pay Your Fort Hill Natural Gas Bill: A Complete Guide

Fort Hill Natural Gas provides natural gas service to homes and businesses in the northwest corner of South Carolina If you’re a customer, you likely receive a monthly bill for your gas usage that needs to be paid on time What are the different ways to pay your Fort Hill Natural Gas bill? This comprehensive guide will walk through the payment options – online, phone, mail, auto-draft and more.

Overview of Fort Hill Natural Gas Bills

First let’s review some key facts about Fort Hill Natural Gas bills

• Customers receive a monthly bill charging for natural gas usage based on meter readings.

• Bills are mailed around the 1st of the month and due by the 15th to avoid late fees.

• Payment options include online, phone, mail, auto-draft from a bank account and in-person.

• Accounts can be accessed online to view balance, make payments and manage bills.

• Payment assistance programs are available for qualifying low-income households.

Now, let’s look at the different ways you can pay your Fort Hill Natural Gas bill.

Paying Your Gas Bill Online

The fastest and most convenient way to pay your gas bill is online:

1. Go to www.fhnga.com and click on Pay My Bill.

2. Log in to your account with your account number and password.

3. Select Pay Now and enter your payment amount and details.

4. The payment will instantly process and you’ll receive a confirmation email.

Paying online allows 24/7 access and you can set up recurring payments. Go paperless with e-bills too.

Paying Your Gas Bill by Phone

To pay your natural gas bill by phone:

1. Have your account number ready from your latest bill statement.

2. Call Fort Hill at 864-859-6375 during normal business hours.

3. Inform the agent you wish to make a payment and provide account details.

4. Enter your payment info into the automated system to complete the payment.

5. Make note of the confirmation number for your records.

Paying by phone is quick if you don’t have time to stop by the office. Just call during open hours.

Paying Your Gas Bill by Mail

To pay your bill by mail, follow these steps:

1. Fill out the payment stub from your latest bill statement.

2. Write a check payable to Fort Hill Natural Gas for the Total Due amount.

3. Mail the stub and check to:

Fort Hill Natural Gas
PO Box 189
Easley, SC 29641

1. Allow 7-10 days for mail delivery and processing time. Pay early to avoid late fees.

While slower, paying by mail gives you a paper trail. Just make sure to send it in time.

Paying by Auto-Draft

To sign up for auto-draft from your bank account:

1. Download the auto-draft form from the Fort Hill website.

2. Fill out the form with your Fort Hill account number, bank details and email address.

3. Submit the completed form to Fort Hill by mail or at their office.

4. Your monthly bill will now be automatically paid on its due date.

Setting up auto-draft for bill payment gives you peace of mind knowing it’s handled each month.

Paying Your Bill In Person

To pay your gas bill in person:

1. Bring your latest bill statement and payment to the Fort Hill office at 311 S Pendleton St, Easley, SC.

2. Make your payment by cash, check or money order. Debit/credit cards may also be accepted.

3. Get a printed receipt as proof of payment. In-person payments process instantly.

4. Office hours are Monday-Friday 8AM-5PM, closed on weekends and holidays.

Paying in person gives you same day payment processing and a receipt from the office. But expect potential wait times.

Avoid Late Fees and Disconnection

To avoid late fees and potential gas shut-off:

• Pay your gas bill in full by the due date, typically the 15th of the month.

• Set up text or email reminders so your bill doesn’t slip your mind.

• If unable to pay, call immediately to request an extension or payment plan.

• Apply for bill assistance programs if eligible. Don’t let an unpaid balance escalate.

Staying current on your gas bill prevents penalties and costly service interruption.

Getting Payment Assistance

If you’re struggling to pay your gas bill, Fort Hill offers programs to help:

• Call to set up a delayed payment arrangement customized to your situation.

• Inquire about applying for their low-income Home Energy Assistance Program.

• Local charities like Salvation Army may provide aid for bills.

• See if you qualify for LIHEAP federal heating bill assistance.

Don’t let an unaffordable gas bill go unpaid. Seek help to maintain your service.