Paying your utility bill is an essential task for all homeowners and renters in Fort Lauderdale. The city offers electric, water, sewer, stormwater, and solid waste services to residents and businesses You have various options to pay your Fort Lauderdale utility bill conveniently online, by phone, by mail or in person This guide will outline the payment methods, fees, account management and ways to get assistance if needed.
The City of Fort Lauderdale’s Utility Billing department is in charge of billing and collecting payments for the following utility services:
- Electric service
- Water and sewer
- Stormwater management
- Solid waste/recycling
Bills are issued monthly and payment is due by the due date printed on your statement to avoid late fees or service disruption Here are all the ways you can pay your Fort Lauderdale utility bill
Pay Online
The easiest way for most customers is to pay online through the City’s Utility Billing portal You can make one-time payments or set up recurring automatic payments.
How to Pay Online
-
Click on “One Time Pay” and then “Login”
-
Enter your account number and password
-
Select “Make Payment” and enter payment details
-
Payments by e-check are free while credit/debit cards have a service fee
-
Get email confirmation your payment was received
You can also go paperless by enrolling in e-billing to get your statement electronically each month.
Pay By Phone
Call the City of Fort Lauderdale automated pay-by-phone line at (954) 828-5150. You will need your account number and card details. A service fee applies to card payments.
Pay By Mail
Mail a check or money order to:
City of Fort Lauderdale
Utility Billing
PO Box 31632
Tampa, FL 33631-3632
Write your account number on the check and allow 7-10 days for delivery. No extra fees to pay by mail.
Pay In Person
Bring your payment to the City Hall Utility Billing Office at 100 N. Andrews Ave, Fort Lauderdale, FL 33301. You can pay by cash, check, money order or card from 8AM to 5PM weekdays.
Use a Payment Kiosk
Fort Lauderdale has solar-powered payment kiosks installed around the city. Find a location nearby and pay your utility bill there 24/7. You’ll need your account number and card for the payment.
Pay with Automatic Bank Draft
Sign up for monthly auto-pay to have your bill payment automatically drafted from your checking or savings account. This prevents late fees and service interruptions. Download the e-check form from the Utility Billing website and submit it with a voided check.
Qualify for the Equal Payment Plan
With this bill smoothing option, you pay a fixed amount each month based on your average utility costs. This makes budgeting easier. Contact Utility Billing to enroll.
Ask About Discounts
Fort Lauderdale offers utility discounts for seniors, veterans, low-income residents, and disabled individuals. Ask if you qualify for a discount program to reduce your monthly bill.
Get Payment Assistance
If you are struggling to pay your utility bill on time, Fort Lauderdale has programs that provide payment assistance, extensions and arrangements. Contact Utility Billing to learn about available bill help options.
Paying your Fort Lauderdale utility bill through the online portal is the most convenient way for most customers. But the city does offer multiple payment choices – phone, mail, in-person, auto-pay – to fit different needs and preferences. Be sure to pay each monthly bill by the due date to continue uninterrupted service. And ask about money-saving discounts or payment assistance if needed.
PSA How Do I Read My Utility Bill?
FAQ
How do I pay my water bill in Fort Lauderdale?
How do I set up utilities in Fort Lauderdale?
What time does the city of Fort Lauderdale open?
What is the phone number for the city of Fort Lauderdale customer service?
How do I contact Fort Lauderdale utility billing?
Please contact our Utility Billing Customer Service department at (954) 828-5150 for rates. What is service availability? In accordance with Fort Lauderdale Municipal Code of Ordinance Chapter 28, Section 143, service availability is a charge for both water and sewer that will be billed to the property owner upon discontinuance of service.
Do I need to update my City of Fort Lauderdale payee information?
Yes. You will need to update your City of Fort Lauderdale payee information on your bank’s web site by replacing your old account number with your new account number to ensure your bill is paid. If you do not yet have your new account number, please contact a Utility Billing customer service representative at 954-828-5150.
How do I pay my utility bill online?
Contact Us Utility Billing Menu One Time Pay Login Activate your Online Account Establish New Utility Service E-Billing Q & A Fees and Legal Information Forms Help and Customer Service
How do I get an E-Bill in Fort Lauderdale?
Simply complete the ACH / E-bill Form and submit it. You may also contact a Utility Billing customer service representative at 954-828-5150. Is there a fee to sign up for or receive e-bills? No, e-billing is a free service the City of Fort Lauderdale offers to its utility customers. Who can access my e-bill account?