Paying your utility bills on time every month is an important responsibility as a resident of Fort Myers, Florida. The City of Fort Myers offers several convenient options to quickly pay your water, sewer, garbage and stormwater bills online, by phone, mail or in person.
In this comprehensive guide, we’ll walk through the available payment methods, benefits of paying online, tips for managing your utility account, and everything else you need to know to pay your Fort Myers utility bill.
Overview of Payment Options for Fort Myers Utility Bills
The City of Fort Myers Utility Billing department provides the following ways to pay your utility bills:
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Online – Pay instantly on the City website.
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Phone – Call to pay with debit/credit card.
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Mail – Send check or money order by mail
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In Person – Pay at the Utility Billing Office.
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Drop Box – Deposit payment in secure drop box
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Auto Pay – Sign up for automatic monthly payments.
The fastest and most convenient options are paying online on the City website or via phone. Payments are processed instantly without any fees.
Benefits of Paying Your Fort Myers Utility Bill Online
Paying your utility bills online has many advantages:
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It’s fast and easy – Takes just a few minutes to complete
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Available 24/7 – Pay at your convenience, anytime of day or night.
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Avoid late fees – Schedule payments to process before due date.
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Payment history – Review past bills and payments in one place.
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Auto-Pay – Set up recurring automatic monthly payments.
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No fees – Free to pay online or by phone.
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Instant confirmation – Payment processes immediately.
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Secure – Same security as online banking.
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Paperless – Optional e-bills help reduce waste.
Step-by-Step Guide to Paying Your Fort Myers Utility Bill Online
Follow these simple steps to pay your City of Fort Myers utility bill online:
Pay Online
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Go to the City’s utility billing website: https://cityftmyers.com/1731/Utility-Billing
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Click on “Pay Bill Online” in the top menu.
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Select your utility account number from the drop-down menu.
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Enter your account holder last name and click “Continue”.
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Verify account details and amount due. Click “Proceed to Checkout”.
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Enter your payment information and submit.
Pay by Phone
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Call the Utility Billing payment line: 239-321-8100
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Select option 3 for credit/debit card payments.
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Provide your utility account number and name.
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Follow prompts to enter your card details and complete payment.
Sign Up for Auto-Pay
To setup automatic monthly payments:
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Visit the Utility Billing office with photo ID and bank account details.
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Complete and submit the Auto-Pay authorization form.
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Your bill will be paid automatically on the due date each month going forward.
Pay by Mail
To pay by mail, send a check or money order payable to City of Fort Myers Utility Billing to:
City of Fort Myers
Utility Billing
PO Box 2267
Fort Myers, FL 33902
Allow 5 business days for mailed payments to process. Pay early to avoid late fees.
Tips for Managing Your Fort Myers Utility Account
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Review your monthly utility usage and look for ways to conserve.
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Enroll in e-bills to reduce paper waste and clutter.
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Pay on time each month to avoid penalties and maintain good standing.
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Contact Utility Billing about budget billing to spread costs evenly.
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Report leaks, damages or other issues immediately to prevent billing impacts.
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Update your contact information if you move to ensure continuous service.
Paying your Fort Myers utility bill online with the City is fast, easy and free. The online payment options allow you to securely pay your bill from home in just minutes. Follow the steps outlined above to pay online, by phone, auto-pay or mail to avoid any late fees or service disruptions. Managing utility payments responsibly helps avoid unnecessary costs and complications.
Sign up for Precautionary Boil Water Notices
The Town of Fort Myers Beach uses a variety of ways to inform the public when a boil water advisory is in effect. These include:
1) The CODE RED notification system sends a recorded message to a phone line, a text message to a cell phone, and/or a message to an email address. Residents, business owners, and property owners are encouraged to sign up with a home phone number, a cell phone number, and/or an email address. To sign up for this system, click the following link and fill out the registration form.
3) Text and email alerts from the Towns website – SIGN UP
4) News item on the homepage of this website
5) Alert message on the top navigation bar of the website
6) Local media outlets
TIPS ON BOILING WATER
1. Fill a pot or pan with cold water.2. Start timing after the water boils. (You may see little bubbles forming at the edges of the pot; these are just air bubbles from the water; when steady streams of big bubbles are sent up from the bottom of the pot, your water is starting to boil.)3. Boil for one full minute.4. Boil as much water in a pot as you can comfortably lift without spilling. Caution should always be exercised when handling boiling water to minimize the risk of burns.
To communicate with the Town’s Utilities Department,
*Please include a copy of your drivers license when submitting an application for service. You can submit your application and drivers license via email at [email protected], by mail or in person.
If you have a general question, please email us at [email protected] and we will get back to you within 24 hours.