Gas Bill Help Pay: A Complete Guide to Assistance Programs

Paying your monthly gas bill can be a financial challenge, especially if money is tight. Fortunately, there are government and utility programs that provide help paying gas bills for qualifying households. This comprehensive guide explores the main types of gas bill assistance available, eligibility criteria, and how to apply.

LIHEAP: Low Income Home Energy Assistance Program

LIHEAP is a federal program that helps low-income families pay their natural gas and other home energy bills. The Department of Health and Human Services (HHS) is in charge of it and it works in all 50 states.

LIHEAP Eligibility Requirements

You may qualify for LIHEAP based on your

  • Household income – There are state-specific income limits, typically up to 200% of the federal poverty level. A family of 4 earning up to around $55,000 might qualify.

  • Family size – Larger households can have higher incomes yet still meet eligibility criteria

  • Receipt of other benefits – If already enrolled in certain programs like SNAP, SSI, or TANF, you automatically meet income requirements.

  • Vulnerable household member: If you have a young child, a disabled family member, or an elderly family member, you may be eligible.

  • Type of housing – Renters as well as homeowners can receive LIHEAP.

LIHEAP Gas Bill Assistance

LIHEAP provides several types of help with gas bills:

  • Bill payment assistance – This pays a portion of your bill, up to several hundred dollars. It helps keep service connected.

  • Weatherization assistance – Insulation, caulking, and other upgrades make your home more energy efficient.

  • Heating and cooling repairs – Fixes or replacements for your gas furnace, AC, or related systems.

  • Crisis assistance – Get reconnected or maintain gas service during an energy emergency.

How to Apply for LIHEAP

Each state administers LIHEAP differently regarding dates and application process:

  • The season runs November to March in most states.

  • Apply through your state health or human services department, usually online or by visiting a local office.

  • You’ll need income verification, gas bill, Social Security numbers for household members, and proof of address.

  • Applications for seniors, disabled, and families with young children may get priority.

  • Funding is limited, so apply as early as possible once the season opens.

WAP: Weatherization Assistance Program

Alongside LIHEAP, the federal WAP provides free home energy efficiency upgrades for low-income households. You can’t apply directly. Your state or utility LIHEAP program assesses your home’s needs and refers you to WAP if suitable.

Typical weatherization improvements through WAP include:

  • Adding insulation – attics, walls, floors

  • Sealing air leaks – caulking, weather stripping

  • Heating system tune-ups, repairs and replacements

  • Installing programmable thermostats

  • Upgrading to energy-efficient appliances

These free upgrades reduce gas usage, helping to lower bills. The program prioritizes homes with high energy costs, environmental risks, and vulnerable residents. WAP services can reduce heating costs by over 30% per year.

State and Utility Company Gas Bill Assistance

Beyond federal programs, many states and utility providers offer their own bill help for low-income households:

  • Utility company bill discounts – Some offer reduced gas rates or percentage-of-income payment plans.

  • State heating assistance funds – Programs provide one-time grants or ongoing subsidies.

  • Payment plan options – Arrange an extended repayment schedule if you fall behind.

  • Debt forgiveness – Certain utilities can forgive overdue balances for limited-income customers.

  • Shut-off protection – Keep service connected through winter or health emergencies.

Contact your gas company to ask about availability of discounts, grants, and flexible payment options. Also check with your state energy assistance office for additional programs.

5 Key Tips for Reducing Your Gas Bill

Along with financial assistance, you can take DIY steps to decrease gas usage and costs:

  • Lower your thermostat – Set to around 65°F during the day and 60°F overnight to save up to 10% annually.

  • Upgrade your furnace – A new ENERGY STAR model uses 10-30% less gas for heating.

  • Seal air leaks – Weatherstrip and caulk around doors and windows to prevent drafts.

  • Insulate thoroughly – Add insulation in attics, walls and basements to hold in heat.

  • Limit use of gas appliances – Run the furnace, water heater and stove/oven only as needed.

Finding Help Signing Up for Gas Bill Assistance

Navigating all the application requirements can be challenging. If you need assistance applying for gas bill help programs:

  • Contact your state LIHEAP or energy assistance office for guidance.

  • Call 2-1-1 for referrals to local energy aid agencies.

  • Reach out to social services groups like Catholic Charities or Salvation Army.

  • Ask your gas company for help completing forms.

With some persistence, you can get enrolled in utility bill assistance programs for some financial relief during tough times.

Gas Bill Assistance Programs for Seniors

Older adults on fixed incomes often struggle to cover their gas bills. In addition to LIHEAP and state programs, seniors can look into:

  • Area Agency on Aging – Offers referrals to energy aid resources for older homeowners.

  • AARP – Provides information on senior gas bill discounts and financial assistance programs.

  • Eldercare Locator – Helps locate gas company programs for seniors in your community.

  • Senior Centers – Many assist seniors with LIHEAP applications and connecting to services.

What if I Have Propane, Oil, Wood, or Coal Heat?

You won’t have a monthly gas bill. But LIHEAP and related programs provide heating cost assistance for other fuel types too:

  • Propane tank assistance – Get funding applied toward a propane tank fill-up.

  • Heating oil subsidy – Receive help with a one-time or periodic oil delivery.

  • Wood/pellet help – Programs provide free or discounted firewood or wood pellets.

  • Coal assistance – Some funds can assist with purchasing coal to heat your home.

So households who use delivered fuels, wood, or coal stoves can also receive LIHEAP support. Check details for your state.

Help Paying Other Utility Bills

If you need assistance with energy costs beyond the gas bill, there are resources that offer help with:

  • Electric bills – LIHEAP and state programs help qualified households pay electric bills too.

  • Water bills – Some LIHEAP funds apply to water heating costs. Or request utility company water bill discounts.

  • Phone/Internet – The Affordable Connectivity Program and Lifeline provide discounts on phone and internet service.

Juggling all monthly household bills can be overwhelming. But you don’t have to handle it alone. Federal, state, and local programs offer an array of options to ease costs for limited-income families.

Summary

Paying gas bills stretches many households thin. But LIHEAP, state assistance funds, utility company programs, and weatherization upgrades can provide much-needed relief. Doing your homework, confirming eligibility, and applying promptly allows you to access these resources. Along with financial help, you can take small steps like lowering the thermostat, caulking leaks, and limiting gas appliance use to reduce consumption and costs. With a patchwork of bill assistance programs and conservation tactics, you can gain control over your gas expenses, even on a tight budget.

Gas Bill Help Pay

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Please note: Some of our regular services and bill payment options are temporarily unavailable through May 27 due to a billing system update. Thank you for your patience and understanding. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222.

If you need help, we are here for you.

More people than ever are struggling to make ends meet, and that could make it challenging to pay your home gas and electric bill on time. We understand and want to make it as easy as possible to get the assistance you need, when you need it.

If you received a Disconnect Notice in the mail visit Grant Programs for information on available financial assistance and more.

Gas Bill Help Pay

The Home Energy Assistance Program (HEAP) provides grants to assist income-eligible households in paying their energy costs.

Save on your National Grid gas and electric bill with a monthly bill credit available through our Energy Affordability Program (EAP).

Speak with a Consumer Advocate

Not sure what assistance program is right for you? A National Grid Consumer Advocate will be happy to help.

Upgrade the efficiency of your home and start saving energy and money. We offer a variety of rebates, services and tips.

Divide your annual energy costs into 12 balanced, monthly charges to keep the peaks and valleys out of your bills.

More Time to Pay

If you need more time to pay your gas or electric bill, you may qualify for payment extensions.

Homes with seriously ill, injured, or life support residents may be protected from having their service turned off in the event of non-payment.

More Help and Information

211 is a free service that helps you find help. You can call 211 anytime, 24/7 to speak with a Community Resource Specialist who will help you identify needs and connect you to the programs in your community that help with those needs. 211 helps people find help paying bills, getting food for their family, find health or mental health care services, tax preparation assistance, and more, with most programs being free or low cost. To talk to someone now, call 211. For help by text, text your zip code to 898-211.

A complete list of National Grid phone numbers for customers in Upstate New York.

National Grid offers many easy ways to pay your energy bills, including at no-fee cash locations near your home.

Pay by mail, over the phone, or receive and pay your bill online through paperless billing and automatic payments.

We are here to help you weather any storm. Stay safe year-round with our safety tips for storms and extreme weather.

Assistance program aimed at helping people pay utility bills

FAQ

How can I get help paying my gas bill in California?

The Home Energy Assistance Program (HEAP) provides one-time financial assistance to help balance an eligible household’s utility bill. The Energy Crisis Intervention Program (ECIP) provides assistance to low-income households that are in a crisis situation.

How can I get help paying my gas bill in Illinois?

Bill Payment Assistance For additional information about income eligibility levels, necessary documentation, and where to apply call the LIHEAP hotline at 1-877-411-9276.

How to get help with utilities in PA?

For more information about LIHEAP, please contact your county assistance office, or call the LIHEAP hotline at 1-866-857-7095, Monday through Friday. Individuals with hearing impairments may call 711. Assistance with home heating crisis situations is available 24 hours a day.

How do I get help paying a utility bill?

If you are having trouble paying a utility bill or need help finding lower-cost options for phone or internet, you can always contact your local 211 for help. Simply call 211 to speak to a specialist, or use this search to find more contact information, including online searchable databases.

What if I can’t pay my natural gas bill?

If you’re having difficulty paying your natural gas bill, the Gas Assistance Fund (GAF) may be able to provide you, or someone you know, with a one-time grant for the amount of the gas bill, not to exceed $100.00.

Do you need help paying a bill?

Millions of people in the United States experience food, housing, and financial insecurity every year. Whether you need help paying one bill or many, or are looking for information to help someone else, you are not alone. Your local 211 agency has the most up-to-date information about local assistance that may be available to you.

Can I get help with my energy bills?

You may be eligible for help with your energy bills based on your income. To see if you qualify and how to apply, contact your state’s LIHEAP office. Find your LIHEAP office For home improvements that save money on energy, you may qualify for help through the Weatherization Assistance Program (WAP).

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