A Guide to Paying Your Granger-Hunter Improvement District Bill Online

The Granger-Hunter Improvement District provides water, sewer, and storm drain services to residents in parts of West Valley City, Utah Paying your utility bill on time each month is important to avoid disruption of services In this comprehensive guide, I’ll explain how to pay your Granger-Hunter bill online quickly and easily through their payment portal.

Overview of Granger-Hunter Utility Billing

Here’s a quick rundown of how billing and payments work with the Granger-Hunter Improvement District

• Bills for water, sewer, storm drain fees are issued monthly and due by the 15th of each month.

• Amounts vary based on your usage and base service charges. Rates increase the more water you consume.

• Payments received after the 15th incur a late fee. If left unpaid, a lien could be placed on your property.

• Service may be disconnected if an account is 60 days past due.

• Bills and payment history can be accessed anytime through your online account.

• Multiple payment options are available for convenience.

Paying Your Bill Online

The easiest and most convenient way to pay your Granger-Hunter utility bill is through their online payment portal. Here’s how it works:

Step 1: Register for an Account

First, you’ll need to register for an account on the payment portal website.

• Click “Register” and enter your account and contact details.

• Create a username and password.

• Check your email for a confirmation link to complete registration.

Step 2: Log In and Locate Your Account

After registering, log into the portal using your new credentials.

• Select “Quick Pay” from the top menu bar.

• Enter your 10-digit account number exactly as it appears on your bill.

• Click “Find Bill” and your account will populate.

Step 3: Make Your Payment

With your account details loaded, you can now view your balance and submit payment.

• Select your payment method – credit/debit card or echeck.

• Enter your payment info and submit.

• Pay the total amount due or make a partial payment.

• Optional: Check “Auto-Pay” to enroll in recurring automatic payments each month.

You’ll receive an emailed receipt as confirmation your payment was processed successfully.

Payment Portal Tips & Troubleshooting

Follow these tips and best practices when using the Granger-Hunter online bill pay portal:

• Save your login credentials so you don’t have to re-enter them each visit.

• Schedule payments several days before the due date to allow time for processing.

• Opt for autopay to avoid late fees – payments will process automatically each month.

• Update your contact information if your address, email or phone number changes.

• Reach out to Granger-Hunter customer service if you have any issues with the portal.

• If you can’t locate your account with the account number, try searching your address instead.

• Avoid making duplicate payments for the same bill.

Other Ways to Pay Your Bill

In addition to the online portal, Granger-Hunter offers these other payment options:

By Mail

Mail a check or money order made payable to “Granger-Hunter Improvement District” to:

Granger-Hunter Improvement District
PO Box 70951
West Valley City, UT 84170

Note it takes 7-10 days to process mailed payments, so mail early to avoid late fees.

By Phone

Call 801-968-3551 to pay over the phone using a credit/debit card. Convenience fees apply to phone payments.

In Person

Bring your bill to the Granger-Hunter office at 2888 S. 3600 W. in West Valley City to pay in person with cash, check or card.

Auto Bill Pay Through Bank

Set up automatic monthly payments through your bank’s online bill pay feature. Just add Granger-Hunter Improvement District as a payee.

While the online portal is typically the easiest route, these alternatives work fine too if you prefer.

Avoid Late Fees and Service Disruption

To avoid extra fees and potential service interruption, make sure your Granger-Hunter utility bill is paid in full by the 15th of each month. Here are some tips:

• Enroll in autopay or schedule calendar reminders so payments are never late.

• Pay a few days early each month to account for processing time.

• If traveling near the due date, pay early or set up autopay.

• Update your contact info so you don’t miss notices about past due accounts.

• Monitor usage online and fix leaks to avoid higher than normal bills.

As long as your account stays current, you shouldn’t have to worry about late fees or outages in service.

Payment Assistance Programs

If you’re struggling to pay your Granger-Hunter utility bill, check if you qualify for either of these assistance programs:

Average Monthly Payment (AMP) Plan: Breaks your annual charges into even monthly payments to make budgeting easier. Call to see if you qualify.

LIHEAP: Low Income Home Energy Assistance Program provides federal grant money to help cover utility bills. Apply through a local nonprofit agency.

Don’t let past due bills or disconnection notices pile up without reaching out. Granger-Hunter aims to provide affordable and accessible utility services to all customers.

Avoiding Payment Scams

Unfortunately, scammers often target utility customers demanding immediate payment to avoid service shut off. Here’s how to detect Granger-Hunter bill payment scams:

• Government utilities don’t make immediate shut off threats by phone or email. Hang up on suspicious calls.

• Delete emails claiming your bill is past due if they contain links or attachments which could be malware.

• Never give banking or other personal info to unsolicited callers.

• Verify caller ID – scammers “spoof” real phone numbers.

• If contacted about an overdue bill, hang up and call Granger-Hunter directly at 801-968-3551 to confirm.

• Real shut off notices come by mail with advance notice – not threats of same day disconnection.

Stay vigilant and don’t fall victim to these predatory scams seeking your money and information.

Summary

• Create an account on the online payment portal to easily pay bills 24/7.

• Consider autopay to avoid forgetting and having payments be late.

• Watch for scams and call Granger-Hunter to verify questionable communications.

• Seek assistance if you are struggling with payments.

• Make payments by the 15th of each month to avoid penalties.

Paying your Granger-Hunter bill is quick and convenient through their online payment system. But don’t hesitate to call if you need help or have any account questions.