The Easiest Ways to Pay Your Grant County PUD Bill

Paying your utility bills can sometimes feel like a hassle, but it doesn’t have to be! Grant County PUD offers multiple convenient payment options to make paying your bill quick and easy. In this article, we’ll walk through the different ways you can pay your Grant County PUD electric bill so you can choose the method that works best for you.

Online Bill Pay

The fastest and most convenient way to pay your Grant County PUD bill is online through ePay. With ePay, you can view your bill online and pay directly on the Grant County PUD website using a bank account, credit card or debit card.

To sign up just visit grantpud.org/billing-payments and click on “Set Up ePay.” You’ll need your Grant County PUD account number and an email address. Once signed up you’ll receive an email notification each month when your new bill is ready to view and pay.

Paying online through ePay offers many benefits:

• It’s fast, taking just a few minutes to log in and submit payment No checks to write or envelopes to mail

• It’s secure, using encryption technology to protect your financial information.

• You can pay anytime, 24/7. The online payment system is always available for your convenience.

• You can store payment information like bank accounts or credit cards to use each month.

• You can view billing history and track payment activity

• It’s better for the environment than paper bills and checks.

• You can set up autopay to have payments automatically deducted each month.

Online bill pay through ePay is definitely the easiest and most convenient way for Grant County PUD customers to pay their electric bill. The online system is user-friendly and secure, so you can pay your bill quickly from anywhere.

Pay by Phone

If you prefer to speak to someone directly to pay your bill, Grant County PUD offers a pay-by-phone option. To pay by phone, simply call (509) 766-2505. The automated phone system is available 24/7 for your convenience. Or you can speak to a customer service representative from 6am-6pm PST daily.

To use the automated phone payment system, you’ll need to enter your Grant County PUD account number and follow the prompts to submit payment using a credit/debit card or electronic check. You can also make a payment or discuss your account with a live representative during customer service hours.

Paying by phone is quick and easy, allowing you to take care of your bill without leaving home. It’s a good option if you don’t have consistent internet access but still want a fast way to pay.

Pay by Mail

If you prefer paper bills and paying by check, you can certainly still do that with Grant County PUD. Simply mail your check or money order in the return envelope provided with your monthly paper bill. Be sure to include your payment stub from your bill as well.

Send your mailed payments to:

Grant PUD
PO Box 1519
Moses Lake, WA 98837

While paying by mail is certainly more time consuming than electronic payments, it remains a tried and true way to pay your utility bills. Just be sure to mail your payment 7-10 days before the due date to ensure it arrives on time. Late fees can apply to mailed payments received after the due date.

In-Person Payments

For those who prefer the familiarity and security of in-person payments, Grant County PUD offers several local office locations and payment drop boxes throughout Grant County. In-person payment options include:

Ephrata Office – You can pay your bill in person at the Ephrata office located at 30 C St SW. Office hours are Tuesday-Friday from 9am-4pm, closed 12pm-12:30pm. A drop box is also available in the parking lot 24/7.

Moses Lake Office – The Moses Lake office is located at 312 W 3rd Ave and is open Monday-Thursday from 9am-4:30pm. A payment kiosk and drop box are also available at this location.

Quincy Office – Located at 27 B St SW, this office is open Wednesday-Friday from 9am-4pm, closed 12pm-12:30pm. A payment kiosk and drop box are available as well.

Royal City Office – This office at 505 Royal Road is open Tuesdays 9am-4pm for in-person payments. A 24/7 drop box is also on site.

City Hall Locations – Grant County PUD drop boxes are located at city halls in Grand Coulee, Mattawa, and Warden for your convenience. These are drop-off payments only.

Paying your bill in-person gives you peace of mind knowing your payment was received. You can also get assistance from customer service staff with any questions.

Which Payment Method is Right For You?

Grant County PUD offers flexible payment options to suit your needs and preferences. Consider which method best fits your situation:

• Online bill pay is best if you want a fast, convenient way to pay from anywhere without stamps or checks.

• Phone payments are ideal if you don’t have consistent internet but want to quickly pay your bill.

• Mail is a fine option if you prefer paper bills and don’t mind the mail time.

• In-person payments are great if you value the familiarity and security of paying at a physical location.

No matter which payment method you choose, Grant County PUD makes it simple to pay your utility bill. With online, phone, mail, or local office options, you can pick the way that works for your lifestyle. Paying your Grant County PUD electric bill has never been easier!

Assistance Programs for Grant County PUD Customers

We know utility bills can sometimes be a challenge to pay, especially for limited-income residents. That’s why Grant County PUD offers assistance programs for customers needing help paying their electric bill. These programs include:

Share the Warmth – This community-funded program collects donations from Grant County PUD customers through their bill payments. The funds assist limited-income households who can’t pay their utility bills. Customers can receive a one-time grant up to $300 per year through Share the Warmth.

Payment Arrangements – If you’re struggling to pay your bill, Grant County PUD can work with you to set up a monthly payment plan that fits your financial situation. Payment arrangements help avoid late fees or service disconnection.

Energy Assistance – Grant County PUD can refer you to state and federal programs like LIHEAP that provide financial assistance for utility bills. They can help determine if you qualify for any available bill aid programs.

Don’t hesitate to call Grant County PUD at (509) 766-2505 if you need help with your electric bill. Their team is ready to connect you with payment assistance programs and resources for utility financial relief. You don’t have to go without power—help is available.

Avoid Late Fees and Disconnection with Prompt Payment

One key tip for Grant County PUD customers is to pay your bill on time each month to avoid late payment fees. Bills are due by the 10th of the month, after which a late fee can apply.

If a bill remains unpaid, your power could eventually be disconnected. But Grant County PUD will make multiple attempts to notify you before any service interruption. Their goal is to keep customers connected while arranging payment solutions.

Setting up autopay through ePay is a great way to avoid late payments. Your bill gets paid automatically each month, so you never miss the due date. But phone and mail payments can also easily be made on time if sent a week before the 10th. Just be sure to pay promptly each month to prevent penalties.

Let Grant County PUD know right away if you’re ever struggling to pay your electric bill on time. They have programs to help qualified customers catch up on past due balances. Don’t wait until service is disconnected—call early to set up arrangements.

Partnering with Grant County PUD for Smooth Utility Service

Your local public utility district provides an essential service—keeping your lights on! Grant County PUD makes every effort to ensure uninterrupted electric service to your home or business. But they depend on customers paying their bills fully and on time each month.

By partnering together, Grant County PUD can continue delivering affordable, reliable electricity to Grant County residents. They offer multiple payment options to fit every lifestyle and budget. Just be sure to pay each bill before the monthly due date.

If you’re ever struggling financially and need some flexibility with your electric bill, Grant County PUD is ready to help. Don’t hesitate to call them to discuss payment assistance programs or set up a payment arrangement. When utility and customers work together, we can build a brighter energy future in Grant County!