If you’re a Halifax Electric Cooperative customer looking for a fast, convenient way to pay your electric bill, paying online is the way to go. Halifax Electric’s online bill pay system allows members to easily view their bill details, see payment history, set up recurring payments, and more. In this comprehensive guide, we’ll walk through everything you need to know to pay your Halifax Electric bill online with just a few quick clicks.
Overview of Paying Halifax Electric Bills Online
Halifax Electric offers an online account management and bill pay system called the Customer Portal With the portal, members can
- Securely access account information 24/7
- Review billing history and usage
- Make one-time payments
- Set up recurring auto-pay
- Go paperless with eBills
- Manage account settings and update info
To get started, you simply need to create an online account by providing your Halifax Electric account number and an email address. Once your account is created, you can log in anytime to view and pay your bill.
Here are some key benefits of paying online
-
It’s fast – Payments can be made in just minutes without having to mail checks or visit an office.
-
No fees – Halifax Electric does not charge any fees for online payments.
-
Multiple payment options – Pay by credit/debit card, checking account, or savings account.
-
Access anytime – Manage your account and pay bills 24 hours a day, 7 days a week.
-
Save money – Go paperless to avoid the $2 monthly paper bill fee.
-
Control notifications – Set up email or text alerts for outages, due dates, and more.
Step-By-Step Guide to Paying Online
Paying your electric bill through Halifax Electric’s Customer Portal is quick and straightforward. Follow these steps:
-
Go to ebill.halifaxemc.com and click “Pay Bill” at the top.
-
If you haven’t created an online account, click “Register” and provide your Halifax Electric account number, email, and name.
-
Once registered, login to your account with your email and password.
-
Under “Billing & Payments”, click on “Payments”.
-
Choose whether you want to make a one-time payment or set up recurring auto-pay.
-
Enter your payment amount and select your preferred payment method.
-
Review the payment details and click “Submit Payment” to process it.
-
You’ll receive a confirmation email with your payment details after it is successfully submitted.
The whole process takes just a few minutes. Your account overview page will also update to reflect your payment.
Helpful Tips for Paying Online
Follow these tips for a smooth online bill payment experience:
-
Log in through Halifax Electric’s website – Avoid third party sites to ensure security.
-
Have your account number ready – This is needed to register for online access.
-
Save your payment method – For faster checkout in the future.
-
Set up auto-pay – Avoid late fees by setting up recurring payments.
-
Go paperless – Reduce clutter and access bills instantly online.
-
Update contact info – To ensure you get outage alerts and due date notices.
-
Check payment history – View previous bills and payments in your account.
-
Contact support – Reach out if you have any questions or issues with online payments.
Other Ways to Pay Your Halifax Electric Bill
If you prefer not to pay online, Halifax Electric offers other convenient payment options including:
-
By phone – Call the automated pay-by-phone number at 1-855-356-6359.
-
Mobile app – Download the Coop Connect app to pay on your mobile device.
-
In person – Visit the Halifax Electric office in Enfield, NC to pay your bill.
-
By mail – Send a check or money order using the payment stub and envelope.
-
Authorized pay agents – Take your bill to authorized payment locations like Walmart.
-
Bank draft – Sign up to have payments automatically drafted from your bank.
No matter which option you choose, Halifax Electric makes it quick and easy to pay your electric bill. Paying online provides the ultimate convenience, giving you secure 24/7 account access and allowing you to pay in just minutes anytime.
Frequently Asked Questions About Paying Online
Here are answers to some common questions about paying your Halifax Electric bill online:
Is paying online safe?
Yes, Halifax Electric uses advanced encryption and security measures to keep your account information protected.
What payment methods can I use?
You can pay online using credit cards, debit cards, checking accounts, and savings accounts.
When will my payment be applied?
Online payments are typically applied to your account within 1 business day.
Is there a fee to pay online?
No, Halifax Electric does not charge any fees for online bill pay.
Can I set up recurring payments?
Yes, you can set up automatic monthly payments to be drafted from your payment method.
How do I find my account number to register?
Your account number can be found on your monthly electric bill statement.
What if I have an issue with my online payment?
Contact Halifax Electric’s customer support team for help at 1-252-445-5111.
Paying your electric bill online is one of the most convenient features offered by Halifax Electric. Sign up for an account on their Customer Portal to start enjoying all the benefits of online bill pay today!
Online credit card banking
Visit your banks website and select Nova Scotia Power as a payee.
Make a one-time payment here by entering your account number and web access number.
Set up automatic payments here by creating a profile with our payment partner using your email address
*A 1.75% processing fee is applied. Fees associated with this service are charged by the vendor and not transferred to Nova Scotia Power.