As a customer of Hazleton City Authority (HCA), you have several options for securely and conveniently paying your water bill each month. HCA offers online payments, phone payments, auto-drafts, payment by mail, and in-person payments. Read on as I overview the payment methods, provide tips for budgeting your bill, explain HCA’s assistance programs, and more.
Ways to Pay Your HCA Bill
Here are the main options HCA provides for bill payment:
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Online – Pay instantly anytime via HCA’s SmartPay portal. Use credit card or e-check.
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Phone – Call 570-456-1173 to pay over the phone using HCA’s automated system.
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Mail – Send a check or money order with your payment stub to HCA’s mailing address.
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In Person – Visit HCA’s office to pay by cash check or credit card. Use the dropbox to leave check payments.
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Auto Draft – Set up recurring monthly payments to be withdrawn automatically from your bank account.
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Mobile Wallet – Receive and pay bills through your Apple Wallet or Google Pay.
HCA does not charge any convenience fees for paying your bill through their system.
Paying Online Through SmartPay
Paying at SmartPay is the fastest way to pay your HCA bill electronically. Just follow these steps:
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Go to hcawater.smartpayworks.com and select “Pay Now.”
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Enter your HCA account number and details exactly as shown on your bill.
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Choose payment amount and select payment method.
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Provide necessary account information for payment.
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Verify details and submit payment.
You’ll receive an emailed receipt when your payment is processed within 1-2 business days. Log in anytime to view payment history or schedule future payments.
Setting Up Auto-Pay Through Your Bank
For hands-free bill payment, enroll in auto-pay through your HCA online account. This automatically pays your bill from your bank account each month. To begin:
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Download the auto-draft form from the HCA website.
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Enter your HCA account and bank account numbers.
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Select the date you want payments withdrawn each month.
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Mail the completed form to HCA’s address.
Once set up, HCA will withdraw your balance due on the date you selected monthly. Log into your HCA account to view upcoming scheduled payments or make any changes.
Payment Assistance From HCA
If you are struggling to pay your bill, HCA does offer programs to help, including:
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Payment Arrangements – Set up a payment plan if you cannot pay in full.
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BALANCE Program – Apply for assistance paying utility bills based on need.
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CARES Act Funds – Federal funds available for those impacted by COVID-19.
View HCA’s website for eligibility and how to apply for these assistance programs if you need help with your water bill.
Tips for Budgeting Your Bill
Managing your utility payments yourself starts with budgeting properly each month. Here are some tips:
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Add up all your utility bills in one place and determine total due per month.
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If bills fluctuate, use HCA’s auto-pay option for consistency.
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Look for areas in your budget to cut back on optional costs.
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Schedule bill due dates on your calendar to avoid forgetting.
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Pay right when you get paid, before that money is spent elsewhere.
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Contact HCA immediately if you’ll need to delay payment that month.
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Avoid relying on credit cards or loans to pay utility debts.
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Use HCA’s usage monitoring app to track your consumption and prevent leaks.
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Ask HCA about budget billing plans to get a fixed bill amount each month.
With multiple ways to pay your bill plus assistance programs if needed, HCA aims to make paying your water bill stress-free. Just reach out if you need help managing payments in any given month.
ARE YOU A HCA CUSTOMER WHO IS BEHIND ON YOUR BILLS? WE STRONGLY URGE YOU TO CHECK OUT THIS NEW PROGRAM—IF YOU HAVE ALREADY APPLIED THEN PLEASE LOG ON TO PAHAF WEBSITE TO CHECK THE STATUS OF YOUR ASSISTANCE APPLICATION!
- The HAZLETON CITY AUTHORITY Board of Directors will hold their regular scheduled meeting on Tuesday, May 21st, 2024, starting at 6:00 P.M in person open to the public. Members of the public will have the option of attending in person or via Zoom. The May 21st, 2024, agenda, along with the weekly zoom ID for public access, will be located on our website at hcawater.org. Anyone wishing to make public comment on agenda items can send them to Richard Ammon at [email protected].
Topic: HAZLETON CITY AUTHORITY BOARD OF DIRECTORSTime: May 21, 2024, 6:00 PM Eastern Time (US and Canada)Join Zoom Meetinghttps://us02web.zoom.us/j/88270415065?pwd=UXJQWi91MEQ1SEgvS3R6UW9LSFQ0QT09Meeting ID: 882 7041 5065Passcode: 198358—One tap mobile+19292056099,,88270415065#,,,,*198358# US (New York)+13017158592,,88270415065#,,,,*198358# US (Washington DC)
THE CITY OF HAZLETON TRASH AND RECYCLING FEE WILL MOVE TO $35.50 PER MONTH FOR ALL RESIDENTS.
WE DEEPLY REGRET THE INCREASE. PART OF THE FEE INCREASE WILL BE TO APPLIED TO HELP KEEP THE CITY STREETS FREE OF DEBRIS.
PLEASE NOTE THE NEXT LOWEST HAULER CONTRACT BID WAS TWICE AS MUCH AS THE BID THE HCA ACCEPTED.
THE HCA REMAINS COMMITTED TO KEEPING THE TRASH AND RECYCLING COLLECTIONAT THE LOWEST COST POSSIBLE
THANK YOU
The forms above are available for download. Completed forms can be mailed directly to the Hazleton City Authority or customers may leave their completed paperwork or their monthly bill check payments in the drop-off boxes located in our office vestibule.(No cash payments) at the front entrance of the HCA Administrative Building between the hours of 9AM and 4:15 PM Mon-Fr THANK YOU FOR YOUR COOPERATION AND PLEASE STAY SAFE
HCA PRESENTA NUEVAS OPCIONES DE PAGO
****Beginning June 1, 2021 the HCA will be transitioning on line payments to Smart Bill
The HCA is now providing new payment options: ** fees applyCredit card payments (link on our website only-hcawater.org) Checks (link on our website -hcawater.org)**Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Pay by phone (new)**An option to receive your monthly bill by email (new) Auto credit card payments (new)**Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal.
Pagos con tarjeta de crédito (enlace en nuestro sitio web es-hcawater.org) Cheques (enlace en nuestro sitio web -hcawater.org)**Los cheques que se envían por correo a la dirección proporcionada en su factura. Cheques y giros postales solamente se pueden dejar en la oficina de Administracion de HCA en la caja de seguridad. Pagos en efectivo y con cheque los puede hacer en los Bancos Fidelity. Empezando el 1 de Junio Pagos por telefonos (Nuevo)**Una opción para recibir su factura mensual por correo electrónico. (nuevo) Pagos automáticos con tarjeta de crédito (nuevo)**Simplemente haga clic en el icono “Pague su factura” en el sitio web de HCA para acceder al nuevo portal del cliente de Smart Bill.
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How do I pay my Greater Hazleton joint Sewer Authority sewer bill?
Just stop by our office to use your MasterCard, Discover Card, American Express or Visa. Credit Card Payments Made Online Now you can pay your Greater Hazleton Joint Sewer Authority sewer bill payments from the comfort of your home or office by using our online bill payment portal.
Does Greater Hazleton joint Sewer Authority accept electronic check payments?
Electronic Check Payments Greater Hazleton Joint Sewer Authority now accepts electronic check payments using our online bill payment portal. Payments will be charged to your checking or savings account at your bank. You will need your 9-digit routing number, as well as your account number from your personal checks (see example below).
Does Hazleton City Authority provide water?
The Hazleton City Authority provides water to more than 15,000 customers in 14-municipalities in 3-counties. The Hazleton City Authority also provides trash and recycling collections for the City of Hazleton. Current HCA rates? Safe clean drinking water. The Hazleton City Authority has not had a rate increase since 2011.
Does Hazleton have a rate increase?
Safe clean drinking water. The Hazleton City Authority has not had a rate increase since 2011. Making Hazleton clean and safe. The Hazleton City Authority is committed to continuous improvement in serving the city of Hazleton residents. In April of 2018 trash and recycling customers will see their monthly bill reduced from $20.00 to 17.95!