A Comprehensive Guide to Paying Your Hibbing Public Utilities Bill Online

Paying your utility bill is an essential task that all homeowners and renters need to stay on top of. For residents of Hibbing, Minnesota, Hibbing Public Utilities (HPU) provides electricity, natural gas, water, and steam services to the city Luckily, HPU offers a modern and convenient online bill pay system through their website and through third party provider Xpress Bill Pay In this comprehensive guide, we’ll walk through everything you need to know about paying your Hibbing utility bill online.

Overview of Hibbing Public Utilities

Hibbing Public Utilities is the municipally-owned utility company serving the city of Hibbing. They provide electricity, natural gas, water, sewer, and steam services to residential and commercial customers in the Hibbing area. HPU has been serving the Hibbing community since 1894 – over 125 years!

As a municipally-owned utility Hibbing Public Utilities is governed by the Hibbing Public Utilities Commission which oversees the utility’s operations. Revenues earned by HPU go directly back into improving infrastructure and services for Hibbing residents.

Why Pay Your Hibbing Utility Bill Online?

Paying your HPU bill online through the HPU website or through Xpress Bill Pay provides a number of benefits:

• Convenience – Pay anytime, anywhere using a computer, smartphone, or tablet. No need to mail in payments or drop off payments in person.

• Payment Options – Make secure payments by credit/debit card, bank account, or e-Check.

• Payment Reminders – Set up text or email reminders so you never forget when your bill is due.

• Payment History – View up to 24 months of payment history and billing statements.

• Auto-Pay – Set up recurring automatic payments so your bill gets paid on time every month. One less thing to remember!

• Account Management – Update account information, submit meter readings, and manage paperless settings.

• Customer Support – Get quick help from customer support agents online or by phone.

How to Pay Your HPU Bill through HPU Website

Paying your HPU bill through the HPU website is simple and only takes a few minutes. Here are the steps:

1. Go to https://hpuc.com/pay-your-bill/

2. Select “Pay My Bill Online” and you’ll be redirected to the payment portal.

3. First time users will need to create an account. Enter your HPU account number, last name, and create a username and password.

4. Returning users can simply login with their existing credentials.

5. Select whether you want to pay your full balance or enter a custom amount.

6. Enter your credit/debit card or bank account information and complete the payment.

7. You’ll receive a confirmation email with your payment details.

And that’s it! By setting up an online account with HPU, you can also submit meter readings, enroll in paperless billing, view past statements, and more.

Paying Your HPU Bill Through Xpress Bill Pay

In addition to the HPU website, you can also pay your Hibbing utility bill online through third party provider Xpress Bill Pay. Here’s how it works:

1. Go to www.xpressbillpay.com

2. Click “Sign Up” to create a new Xpress Bill Pay account.

3. Search for “Hibbing Public Utilities” and select it from the list of businesses.

4. Link your HPU account number and any other required information.

5. Make a one-time payment or set up recurring automatic payments.

6. Enter credit/debit card or bank account details to complete payment.

Xpress Bill Pay offers a user-friendly dashboard to manage all your bills in one place. You can pay thousands of businesses through Xpress and receive payment reminders, view history, and set up auto-pay for each.

The convenience of paying through a third party like Xpress Bill Pay comes with a small $1.50 transaction fee per payment. But for many customers, the ease of paying all bills in one spot is worth the minor fee.

Payment Options for Paying Your HPU Bill Online

When paying your Hibbing utility bill online, you have several payment method options:

• Credit or Debit Card – Visa, Mastercard, American Express, Discover

• eCheck – Free direct withdrawal from your checking or savings account

• Bank Account – Link your account to make one-time or auto-pay transfers

• Cash – Take cash payments to authorized retail locations

• Mail – Send a check or money order by mail

The most popular options are credit/debit card and eCheck through bank account transfer. These allow for quick one-time payments or automatic recurring payments. Payments are processed securely using encryption technology.

Managing Your HPU Account Online

In addition to making payments, you can also manage your Hibbing Public Utilities account settings online:

• Paperless Billing – Go paperless to receive bills electronically

• Meter Readings – Submit meter readings online instead of by phone

• Account Update – Change account holder name, billing address, phone, etc.

• Payment History – View past bills and payment dates and amounts

• Notifications – Set up reminders for due dates and past due notices

• Service Requests – Start/stop service or report issues requiring utility service

Managing all aspects of your account online is fast and convenient through the HPU customer web portal.

Don’t Get Hit With Late Fees – Pay Early!

To avoid getting assessed costly late payment fees, make sure to pay your Hibbing utility bill early. HPU bills are due by the 20th of each month. You have a 10 day grace period after the due date, but late fees kick in after that.

You can avoid late fees by:

• Paying your bill as soon as you receive it
• Setting up automatic recurring payments
• Setting up reminders through your online account
• Signing up for paperless billing for faster delivery

The late fee is a $10 charge, so take advantage of the ease of online payments to pay early and avoid late fees!

Let Us Know If You Need Assistance

If you are having difficulty paying your utility bill on time, Hibbing Public Utilities offers payment assistance programs:

• Deferred Payment Plans – Make consistent monthly payments

• Matching Payment Program – HPU matches half of monthly payments

• Project Share – Donation-funded financial assistance

Please reach out to the HPU Customer Service team at 218-262-7730 if you need help with bill payment. There are solutions available so you can maintain vital utility service.

Convenience and Security of Online Bill Pay

Paying your Hibbing Public Utilities bill online offers major convenience while also providing complete security. Online payments reduces late payments, allows 24/7 access, provides payment history, and enables paperless billing.

For 126 years, Hibbing Public Utilities has provided reliable, customer-focused service to Hibbing residents. Paying your utility bill online through HPU’s payment portal or through Xpress Bill Pay makes managing your account even easier. The ability to view history, track usage, set notifications, and automate payments gives you greater control over your utility costs. Get started with online bill pay today!