Making Bill Payments to Hoke County Utilities Easier Than Ever

Paying your utilities bill can sometimes be a hassle. You have to remember when it’s due, write a check, put it in an envelope, add a stamp and drop it in the mail. But residents of Hoke County, North Carolina have an easier way to pay their utilities bills thanks to some convenient online options offered by Hoke County Utilities.

As a resident of Hoke County for over 5 years now I’ve really come to appreciate how easy they make it to pay your utilities bills. When I first moved here, I was used to the old fashioned way of paying bills – mailing in a check each month. But Hoke County offers their residents a few different options to pay online or over the phone that really save time and hassle. I want to share the different ways you can pay your Hoke County Utilities bill in case you weren’t aware of just how simple they’ve made it.

Pay Online

The easiest way to pay your Hoke County Utilities bill is directly through their website. You can access the payment page at https //wwwhokecountynet/index.aspx?NID=248. From there, you just need your account number and meter number to log in – no other information required!

Once logged into your account, you can easily review your balance and due date. Then you can make a payment directly from your bank account or with a credit or debit card. The online payment form is really simple to use. I like that you can see your payment history and balance right there on the website.

You can also set up automatic monthly payments from your bank account through the online payment system. This is great because it makes sure your monthly payment goes through on time, and you don’t have to remember to pay it yourself. You can also sign up for paperless billing through the online system if you’d rather get your bills by email than in the mail.

Pay by Phone

It is also easy to pay your bill over the phone with Hoke County Utilities. They have an automated payment system you can call 24/7 at 1-833-250-4481. You can pay over the phone with this Interactive Voice Response system, which walks you through the steps. You don’t have to talk to a person.

Just have your account number handy when you call. The automated system will walk you through reviewing your balance and choosing a payment method. You can pay with a debit/credit card or checking account. The whole call usually takes me less than 5 minutes. It’s so quick and easy to pay over the phone this way!

Arrange Payment Plans

Hoke County understands that sometimes you may need to arrange a payment plan, especially if you are facing financial hardship. Their billing staff is available by phone at 910-875-6704 to assist you in setting up a payment arrangement on any outstanding balance you may have.

During the COVID-19 pandemic, Hoke County has been especially accommodating with payment plans in accordance with the governor’s executive order. Don’t hesitate to reach out to them if you need to set up a payment arrangement – their staff is friendly and willing to work with residents who may need some flexibility.

Avoid Late Fees

I love that Hoke County offers multiple ways to pay your utilities bills either online, by phone, or through the mail. This makes it easy to avoid late fees as long as you remember to pay by the due date each month.

They do charge a late fee of $15 if payment is received after the due date. But with the convenient online and phone payment options, there’s really no excuse for paying late, unless you just forget. That’s why I recommend setting up automatic monthly payments through the online system if you tend to forget due dates. Then you don’t have to worry about logging in to pay each month or mailing payments.

As a resident of Hoke County, I’m so glad that paying my utilities bills is quick and easy thanks to the online and phone payment options offered It really simplifies the bill paying process and saves me time each month not having to mail in checks I highly recommend every Hoke County resident take advantage of these convenient payment methods. The online account system especially makes reviewing your balance and payment history a breeze. Give it a try next time your Hoke County Utilities bill is due!

Hoke County Utilities Bill Pay

Hoke County Utilities Pay Arrangement

Based on Governor Roy Cooper’s Executive Order 124 due to COVID-19, please contact the Hoke County Utilities billing staff to arrange payments on your existing water and sewer accounts. Our office can be reached at (910) 875-6704.

  • James McQueen

    Utilities Director Email James McQueen More Information

  • Public Works

    Physical Address 423 E Central Avenue Raeford, NC 28376 423 E Central Avenue Raeford NC 28376 Directions Phone: 910-875-6704 Fax: 910-904-1640 Emergency Phone: After Hours: 910-624-5413 Hours Monday through Friday 8 a.m. to 5 p.m. Directory

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Pay Water and Sewer bills online

FAQ

What is the phone number for Hoke County utilities bill payment?

Based on Governor Roy Cooper’s Executive Order 124 due to COVID-19, please contact the Hoke County Utilities billing staff to arrange payments on your existing water and sewer accounts. Our office can be reached at (910) 875-6704.

How do I pay my Hoke County utility bill over the phone?

Hoke County Utilities has integrated a new Interactive Voice Response IVR system where you can pay your bill over the phone without having to speak to a utilities representative. To access the IVR dial 1-833-250-4481. PLEASE NOTE! After June 20th, 2016, customers who are having trouble making payments must make changes to their browser.

How do I Manage my Hoke County Utilities account online?

You can now manage your Hoke County Utilities account online. Enter your account number and meter number only, no other information is required. Once logged in, you can make your payment online, receive email notifications, set up automatic bank or credit card drafts, and more!

What is Hoke County Public Utilities?

The Hoke County Department of Public Utilities is a regional water and wastewater utility that provides service to approximately 37,500 people with 12,500 connections in Hoke County. Within the department are divisions with unique responsibilities. Is there a cut off for non payment in Hoke County?

Does Hoke County offer paperless billing?

Hoke County provides paperless billing for your Utility services. To sign up, go to account online. You will need your account number and meter number only. The system will prompt you to create a password. Once you have logged into the system, go to Customer Service Programs, and enroll in Bill Notification.

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