A Complete Guide to Paying Your Homestead Public Services Utility Bill

Living in the city of Homestead, Florida means relying on Homestead Public Services (HPS) for essential utilities like water, electricity, and garbage pickup. As a customer, you receive a monthly bill for these services that needs to be paid on time to avoid late fees or disruption. HPS offers flexible payment options to make it easy and convenient to pay your utility bill.

In this comprehensive guide, we’ll explain everything you need to know about Homestead Public Services bill pay

Overview of Homestead Public Services

Homestead Public Services is the city utility department providing:

• Electric service
• Water and wastewater service
• Garbage, recycling, and yard waste pickup

They serve around 13000 residential and commercial electric customers and 18000 water accounts in Homestead.

HPS bills monthly for utility usage and services. As a customer you are responsible for paying your HPS bill by the due date to avoid penalties.

Ways to Pay Your HPS Bill

Homestead Public Services offers various payment options:

Pay Online

The fastest way to pay is through the HPS customer portal, which can be found at www. cityofhomestead. com/billpay. You can view statements, see payment history, and make secure online payments 24/7.

Online payment types accepted:

• Credit/debit card
• E-check from bank account

Pay by Phone

Call the HPS automated phone payment system at 1-888-703-9186 to make a payment using your credit/debit card or checking account.

Pay by Mail

Mail a check or money order payable to City of Homestead to:

City of Homestead
P.O. Box 900430
Homestead, FL 33090-0430

Allow 5-7 days for mailed payments. Include your account number on the check.

Pay in Person

Bring cash, check, or money order to the HPS office at 100 Civic Court, Homestead, FL 33030 during business hours.

Pay at Authorized Payment Centers

Pay with cash, check, or money order at local Western Union or Amscot locations. Find a list of authorized pay stations at www.cityofhomestead.com/458/How-to-Pay-Your-Bill.

Bank Draft/Auto Pay

Set up recurring monthly payments directly from your checking account. Log in online to enroll.

Pay by Credit Card

HPS accepts Visa, MasterCard, American Express, and Discover credit and debit card payments. A third-party processing fee applies to card payments.

When to Pay Your HPS Bill

HPS utility bills are issued monthly and are due 20 days after the statement date.

The due date is printed on your bill. Payments received after the due date will incur a late fee.

For on-time payment, allow 5-7 days for mailed payments. Online and phone payments credit same-day.

Late Fees and Disconnection

If your HPS bill is not paid by the due date, a late fee of $7.50 will be charged.

Accounts past due 30 days are subject to disconnection and additional fees. Service will not be restored until the full past due amount is paid.

Avoid late fees and disruption by paying on time. Contact HPS immediately if you anticipate difficulty paying your bill.

Payment Assistance Programs

If you are struggling financially, Homestead offers programs that may help:

• Utility payment assistance – provides aid paying utility bills for qualifying low-income residents. Offered on a first-come, first-served basis while funding is available.

• Payment arrangements – allows a past due balance to be paid over an extended time. Arrangements can be made by calling HPS.

Check if you qualify for utility financial assistance before your account becomes delinquent.

Account Management Tips

Follow these tips for seamlessly managing your Homestead Public Services account:

• Provide accurate account and contact information. Update any changes to avoid issues.

• Opt for paperless billing and automated payments to save time and money.

• Monitor your usage and payment history through the online portal.

• Pay on time every month to maintain good standing. Don’t let your account become past due.

• Contact HPS immediately if you expect payment delays or need assistance.

• Take advantage of budget billing to spread costs evenly over the year.

Staying on top of your Homestead Public Services utility account makes paying your essential bills hassle-free each month. Follow this guide to explore all the payment methods available and keep your account in good standing.

Recap of Ways to Pay HPS Bill

To recap, you can pay your Homestead Public Services utility bill by:

• Online at www.cityofhomestead.com/billpay
• Phone at 1-888-703-9186
• Mail to P.O. Box 900430, Homestead FL 33090-0430
• In person at 100 Civic Court, Homestead, FL
• Authorized payment locations
• Auto bank draft
• Credit card (fees apply)

Knowing the various bill pay options allows you to choose the most convenient method. Pay on time, utilize available assistance if needed, and manage your account properly. This ensures smooth billing and continued access to essential utilities provided by Homestead Public Services.