How Do I Pay My Green Mountain Bill? A Simple Guide

Paying your utility bill can feel like a hassle, but it doesn’t have to be. As a Green Mountain Energy customer, you have several quick and easy options for paying your bill each month. In this comprehensive guide, I’ll walk you through the various ways you can pay your Green Mountain bill, as well as provide tips for understanding your bill and setting up automatic payments.

Overview of Paying Your Green Mountain Bill

Green Mountain Energy provides renewable energy to customers in many states across the U.S. When you switch to Green Mountain for your home’s electricity or natural gas, you’ll continue to receive a single bill from your local utility company each month. This bill will contain Green Mountain’s supply charges for energy usage as well as your utility’s delivery fees.

You can pay your full utility bill through any of the normal payment options offered by your utility company, such as:

  • Online through your utility’s website
  • By phone
  • Automatic bank draft
  • By mail
  • In person

Green Mountain also offers additional online and phone payment options that are covered later in this article.

Understanding Your Green Mountain Bill

Before paying your bill each month, it’s important to understand the charges on your Green Mountain statement. Your bill from the utility company will now have separate sections for supply and delivery:

  • Supply section: This contains Green Mountain’s charges for your monthly energy usage. The per unit rate may vary slightly from month to month.
  • Delivery section: These are your utility’s normal fees for delivering energy to your home and maintaining the power lines. Delivery charges remain the same.

Green Mountain supply charges replace your utility’s previous supply rates You are not being double charged, The utility delivery fees will stay the same as before

When Is My Green Mountain Bill Due?

Green Mountain bills follow your normal utility billing cycle For example, if your utility bill is due on the 25th of each month, that due date remains the same when you switch to Green Mountain. Any auto payments you had set up with your utility should continue as normal

If you have signed up for paperless billing, Green Mountain will email you when a new statement is ready to view in your online account dashboard. Paper bills are typically mailed out around the same time each month, such as the 1st or 15th. Your specific bill generation and due dates are stated on your statements.

Paying Your Green Mountain Bill Online

The fastest way to pay your utility bill containing Green Mountain charges is online through your utility’s website. Most major utility companies allow you to set up an online account where you can view PDFs of statements monitor usage, and make payments.

To pay online through your utility website:

  • Go to your utility company’s website and log into your account dashboard
  • Locate the “Pay Bill” or similarly labeled section
  • Enter your bank account info or card details to complete the payment

The payment will cover both the Green Mountain supply charges and the utility delivery fees in one transaction.

You can also pay your Green Mountain bill through the Green Mountain Energy online account portal. To do this:

  • Go to the Green Mountain website
  • Click on “My Account” and log in
  • Choose the “Make Payment” option
  • Enter your payment details to complete

This payment goes directly to Green Mountain but you’ll still need to pay your utility separately.

Paying Your Green Mountain Bill By Phone

If you prefer to speak to a representative, you can pay your utility bill containing Green Mountain charges over the phone in most cases. Call your utility company’s customer service line and follow the prompts to make a payment by phone.

You can also call Green Mountain Energy directly at 1-866-785-4668 to make a payment just for your Green Mountain supply charges. This automated phone payment system is available 24/7 and you will need to enter your account details to complete the payment. Again, you’ll still need to pay your utility company separately each month.

Setting Up Auto Pay for Green Mountain Bills

The most convenient way to ensure your Green Mountain utility bill is paid on time each month is by enrolling in auto pay:

Auto Pay Through Your Utility

Most utility companies allow customers to set up automatic monthly payments. This recurring payment is deducted from your bank account on or around your bill’s due date each month. To set up auto pay with your utility:

  • Go to your utility’s website and find the auto pay enrollment form
  • Choose your payment method (bank account or credit card)
  • Review and agree to the auto pay terms

Auto Pay Through Green Mountain

You can also enroll in automatic payments just for your Green Mountain portion of the utility bill. To do this:

  • Login to your Green Mountain online account
  • Under “My Profile”, select the “Go Paperless” section
  • Choose auto pay and enter your payment details

The amount due each month will automatically be paid to Green Mountain on your bill due date. You’ll still need to arrange separate auto payment for your utility delivery charges.

Paying Your Green Mountain Bill by Mail

If you prefer to mail in a payment each month, you can send your utility bill payment to the normal address provided on your statement. Enclose the remittance slip and a check or money order for the total amount due.

To pay just your Green Mountain charges by mail, send your check or money order to:

Green Mountain Energy
PO Box 660305
Dallas, TX 75266-0305

Be sure to include your Green Mountain account number on the check. You will still need to mail a separate payment to your utility company to cover the delivery fees.

Paying in Person

Some utility companies have local offices or authorized payment centers where you can drop off bill payments in person. Contact your utility to see if in-person payment is an option and locate nearby payment locations.

You cannot pay your Green Mountain bill directly at a utility office. Any in-person payments cover your total utility bill, including Green Mountain supply charges and utility delivery charges.

Avoid Late Fees with On-Time Payment

To avoid late payment fees, be sure to pay your Green Mountain utility bill by the due date each month. Mark your due dates on your calendar and enroll in paperless billing to get reminders. Set up auto pay to guarantee on-time payments.

If you ever have trouble paying on time, contact Green Mountain customer service immediately to discuss payment plan options and prevent service disruptions.

Frequently Asked Questions About Paying Green Mountain Bills

How can I check the balance on my Green Mountain account?

Log in to your Green Mountain online account portal or mobile app to view your up-to-date balance at any time. Your paper or emailed utility bills also show the total amount due for Green Mountain charges.

What are my payment options if I’m on a budget plan with my utility?

If you are enrolled in a budget billing or balanced payment plan with your utility, you can continue making your monthly budget payments as normal after switching to Green Mountain. These budget payments will automatically include your Green Mountain supply charges each month.

What do I do if I’m moving to a new address?

Contact Green Mountain and your utility at least 30 days before your move date. Provide them with your new address and service start date so your service and billing can be transferred smoothly.

What if I think my Green Mountain bill amount is wrong?

If you see unusually high charges on your Green Mountain bill, contact customer service right away to have them investigate. Small billing errors can be corrected and credited to your account. Be sure to pay the full amount due by the due date while any issues are resolved to avoid late fees.

Switching to Green Mountain Energy Can Save You Money

In addition to our renewable energy options, Green Mountain offers affordable rates that can save you money compared to your local utility company. Paying your bill promptly each month ensures your service continues uninterrupted so you can keep enjoying the savings.

Use this guide to understand your Green Mountain bill and set up a convenient payment option that fits your needs. Contact our customer service department anytime if you need assistance managing your account or making on-time payments. Together, we can build a sustainable energy future.

How Do I Pay My Green Mountain Bill

Payment Options The District is here to help customers understand their services and billing. Please

  • Online bill payments, automatic payments, and mail-in payments.
  • Drive-up payment box located in the parking lot. -Map link-
  • We accept electronic funds transfer payments over the phone.
  • We accept, Visa, MasterCard, Discover and check. There are no charges for these options.

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How To Read Your Green Mountain Energy Bill

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