Paying your Securus bill online is easy and convenient with several payment options available. Securus provides communication services that allow incarcerated individuals to stay in touch with friends and family If you receive calls from someone in a correctional facility that uses Securus, you may receive a bill for the call charges Don’t worry – paying your Securus bill is straightforward if you follow these steps.
What is Securus?
Securus Technologies is a leading provider of communication solutions for correctional facilities. They offer phone calls, video visits, voicemail, email and more to allow incarcerated individuals to stay connected to loved ones.
If an incarcerated person calls your phone number from a facility using Securus services, you will receive the charges on your monthly Securus bill. The calls are billed directly through Securus instead of appearing on your regular phone bill.
Why Pay Securus Bills Online?
Paying your Securus bill online is fast, easy and secure Here are some key benefits
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing paper checks or money orders.
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Payment Options – Choose from credit/debit cards, bank account payments and more.
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Account Management – View previous statements, payment history and update account details.
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Security – Online payments are secure with encryption and other measures. Much safer than mailing cash or checks.
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Rewards – Some payment methods provide cash back or other rewards.
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Proof of Payment – Get instant payment confirmations and records.
Paying online saves time and gives you peace of mind knowing your payment is processed immediately.
How to Pay Your Securus Bill Online
Ready to pay your Securus bill online? Follow these simple steps:
1. Set Up Your Securus Online Account
First, you’ll need to establish an online account with Securus. Visit securustech.net and click on “Sign In” at the top right.
If you already have an account, just log in with your username and password. Otherwise, click “Register” to set up a new account. You’ll need your account number from your Securus bill.
2. Select “Make Payment”
Once logged into your Securus account, find and click the “Make Payment” link. This will take you to the payment page.
3. Enter Payment Details
On the payment page, enter the payment amount and select your preferred payment method. Options include:
- Credit or debit card
- Bank account (ACH)
- Western Union
- Money order
Enter the required details for your chosen option like card number, account number, etc.
4. Submit Payment
Carefully review the payment details and terms. When ready, click “Submit” or “Pay Now” to complete the transaction.
You should receive an immediate payment confirmation with a reference number. Your account will reflect the payment within 1-2 business days.
Tips for Paying Your Securus Bill Online
Follow these tips for smooth Securus bill payments:
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Pay on time – Avoid late fees and potential service interruption by paying before the due date.
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Check statements – Log in frequently to check for new charges. Don’t let bills pile up.
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Set reminders – Mark your calendar so payments are never late.
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Save payment info – Store payment details securely to speed up future transactions.
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Watch for fees – Some methods like credit cards may incur convenience fees.
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Keep records – Save payment confirmations and receipts in case questions arise later.
Paying your Securus bill quickly and reliably is key to maintaining uninterrupted service.
Get Help with Your Securus Account
If you need assistance with your Securus account, customer support is available 24/7 by phone at 1-800-844-6591. Live chat and email support are also available online.
The support team can help with:
- Account setup
- Resetting passwords
- Payment issues
- Service questions
- Billing disputes
They provide top-notch customer service to help you stay connected. Don’t hesitate to reach out!
Convenience and Security of Online Payments
Paying bills online is now the norm for most households from utility bills to credit card statements. Securus allows you to securely pay call charges online with many advantages over conventional payment methods. Automating payments saves time while building your payment history establishes credibility if you need to request a higher spending limit later on. Pay the easy way and keep the calls flowing by managing your Securus account online!
GETTING STARTED WITH SECURUS EMESSAGING (for JPay Mail users)
- Visit https://securustech.online/#/jpay
- Enter your JPay Mail email address ID and password
- After you enter your JPay Mail account information, the system will check to see if you already have a Securus account that can be linked to the JPay Mail account
- If no Securus account is found, the system will create a new Securus account for you using your JPay Mail login information
- When the above steps are completed, your accounts will be linked
- Visit https://securustech.net/emessaging/index.html and follow the steps to sign up for Securus eMessaging.
- Once signed up for eMessaging, go to the Contact menu and Add Contact
- After the above steps are completed, youâll need to purchase stamps to add to your account
- Once stamps are added, you can begin messaging with your inmate!
- Download the Securus App from your smartphoneâs app store
- Once the app is downloaded, sign into your Securus account with your JPay Mail email address ID and password
- Click + to add your inmate in your contacts
- Type in their name or ID number to find them and add them to your account
- After the above steps are completed, purchase stamps to add them to your account
- Once stamps are added, you can begin messaging with your inmate with two-way email!
Site | Go Live |
---|---|
ALFRED HUGHES |
Live |
ALLRED |
Live |
B MOORE |
Live |
BELL (CLEVELAND)(GEO) |
Live |
BETO (Intake) |
Live |
BILL CLEMENTS |
Live |
BOYD |
Live |
BRADSHAW |
Live |
BRIDGEPORT(GEO) |
Live |
BYRD (Intake) |
Live |
C MOORE |
Live |
CLEMENS |
Live |
CLEMENS TRUSTY 2 |
Live |
COFFIELD |
Live |
COLE STATE JAIL |
Live |
COLEMAN (LOCKHART PRIVATE PRISON) (Female) |
Live |
COLEMAN (LOCKHART) WORK FACILITY(GEO) (Female) |
Live |
CONNALLY |
Live |
COTULLA (Transfer) |
Live |
CRAIN (Hilltop Subtending) (Female) |
Live |
DALHART |
Live |
DANIEL |
Live |
DIBOLL(CCA) |
Live |
DOLPH BRISCOE |
Live |
DOMINGUEZ |
Live |
DUNCAN |
Live |
EAST TX TREATMENT FACILITY (M-FM) (Intake/Transfer) |
Live |
ELLIS |
Live |
ESTELLE |
Live |
ESTES |
Live |
FERGUSON |
Live |
FORMBY STATE JAIL |
Live |
FORT STOCKTON (Transfer) |
Live |
GARZA WEST (Transfer) |
Live |
GIB LEWIS |
Live |
GIST STATE JAIL |
Live |
GLOSSBRENNER |
Live |
GOODMAN (transfer) |
Live |
GOREE |
Live |
HALBERT (Female) |
Live |
HAMILTON |
Live |
HENLEY STATE JAIL (Female) |
Live |
HIGHTOWER |
Live |
HILLTOP (Female) |
Live |
HOBBY (Female) |
Live |
HODGE (Co-located with Skyview) |
Live |
HOLLIDAY(Intake) |
Live |
HOSP/GALVESTON |
Live |
HUNTSVILLE |
Live |
HUTCHINS |
Live |
J MIDDLETON (Transfer) |
Live |
JAMES LYNAUGH |
Live |
JESTER III |
Live |
JOHNSTON |
Live |
JORDAN |
Live |
KEGANS STATE JAIL |
Live |
KYLE(MTC) |
Live |
LEBLANC |
Live |
LINDSEY(CCA) (Intake/Transfer) |
Live |
LOPEZ STATE JAIL |
Live |
LUTHER |
Live |
LYCHNER STATE JAIL |
Live |
MAC STRINGFELLOW |
Live |
MARLIN (Female) (Transfer) |
Live |
MCCONNELL |
Live |
MECHLER (TULIA) (Transfer) |
Live |
MEMORIAL (DARRINGTON) |
Live |
MICHAEL |
Live |
MONTFORD / W TX Hospital |
Live |
MOUNTAINVIEW (Female) |
Live |
MURRAY (Female) |
Live |
NEY STATE JAIL |
Live |
PACK |
Live |
PLANE STATE JAIL / Santa Maria Baby Bonding |
Live |
POLUNSKY |
Live |
POWLEDGE |
Live |
RAMSEY |
Live |
ROACH |
Live |
ROBERTSON |
Live |
RUDD (Transfer) |
TBD |
SAN SABA (Female) (Transfer) |
Live |
SANCHEZ |
Live |
SANTA MARIA BABY BONDING(PlaneSJ) |
Live |
SAYLE |
Live |
SCOTT JIV (JESTER IV) PSYCHIATRIC UNIT |
Live |
SEGOVIA |
TBD |
SKYVIEW PSYCHIATRIC UNIT (M-FM) |
Live |
SMITH |
Live |
STEVENSON |
Live |
STILES |
Live |
TELFORD |
Live |
TERRELL |
Live |
THOMAS HAVINS |
Live |
TORRES |
Live |
TRAVIS JAIL |
Live |
VANCE |
Live |
WAINWRIGHT |
Live |
WALLACE / San Angleo WC |
Live |
WHEELER STATE JAIL |
Live |
WILLACY COUNTY(CCA) |
Live |
WOODMAN STATE JAIL (Female) (Intake) |
Live |
WYNNE |
Live |
YOUNG MEDICAL FACILITY (Female) |
Live |
Date* | Offender Site |
---|---|
8/17/2020 | Jester III – Richmond |
8/17/2020 | Hutchins State Jail – Dallas |
8/17/2020 | Montford – Lubbock |
8/17/2020 | Travis County State Jail – Austin |
8/17/2020 | Sanchez State Jail – El Paso |
8/17/2020 | Clements – Amarillo |
8/17/2020 | Connally – Kenedy |
8/17/2020 | Crain – Gatesville |
8/17/2020 | Stiles – Beaumont |
8/17/2020 | Michael – Tennessee Colony |
8/17/2020 | Wynne – Huntsville |
10/3/2020 | Garza West – Beeville |
9/8/2021 | McConnell – Beeville |
Site | Go Live |
---|---|
ALFRED HUGHES |
Live |
ALLRED |
Live |
B MOORE |
Live |
BELL (CLEVELAND)(GEO) |
Live |
BETO (Intake) |
Live |
BILL CLEMENTS |
Live |
BOYD |
Live |
BRADSHAW |
Live |
BRIDGEPORT(GEO) |
Live |
BYRD (Intake) |
Live |
C MOORE |
Live |
CLEMENS |
Live |
CLEMENS TRUSTY 2 |
Live |
COFFIELD |
Live |
COLE STATE JAIL |
Live |
COLEMAN (LOCKHART PRIVATE PRISON) (Female) |
Live |
COLEMAN (LOCKHART) WORK FACILITY(GEO) (Female) |
Live |
CONNALLY |
Live |
COTULLA (Transfer) |
Live |
CRAIN (Hilltop Subtending) (Female) |
Live |
DALHART |
Live |
DANIEL |
Live |
DIBOLL(CCA) |
Live |
DOLPH BRISCOE |
Live |
DOMINGUEZ |
Live |
DUNCAN |
Live |
EAST TX TREATMENT FACILITY (M-FM) (Intake/Transfer) |
Live |
ELLIS |
Live |
ESTELLE |
Live |
ESTES |
Live |
FERGUSON |
Live |
FORMBY STATE JAIL |
Live |
FORT STOCKTON (Transfer) |
Live |
GARZA WEST (Transfer) |
Live |
GIB LEWIS |
Live |
GIST STATE JAIL |
Live |
GLOSSBRENNER |
Live |
GOODMAN (transfer) |
Live |
GOREE |
Live |
HALBERT (Female) |
Live |
HAMILTON |
Live |
HENLEY STATE JAIL (Female) |
Live |
HIGHTOWER |
Live |
HILLTOP (Female) |
Live |
HOBBY (Female) |
Live |
HODGE (Co-located with Skyview) |
Live |
HOLLIDAY(Intake) |
Live |
HOSP/GALVESTON |
Live |
HUNTSVILLE |
Live |
HUTCHINS |
Live |
J MIDDLETON (Transfer) |
Live |
JAMES LYNAUGH |
Live |
JESTER III |
Live |
JOHNSTON |
Live |
JORDAN |
Live |
KEGANS STATE JAIL |
Live |
KYLE(MTC) |
Live |
LEBLANC |
Live |
LINDSEY(CCA) (Intake/Transfer) |
Live |
LOPEZ STATE JAIL |
Live |
LUTHER |
Live |
LYCHNER STATE JAIL |
Live |
MAC STRINGFELLOW |
Live |
MARLIN (Female) (Transfer) |
Live |
MCCONNELL |
Live |
MECHLER (TULIA) (Transfer) |
Live |
MEMORIAL (DARRINGTON) |
Live |
MICHAEL |
Live |
MONTFORD / W TX Hospital |
Live |
MOUNTAINVIEW (Female) |
Live |
MURRAY (Female) |
Live |
NEY STATE JAIL |
Live |
PACK |
Live |
PLANE STATE JAIL / Santa Maria Baby Bonding |
Live |
POLUNSKY |
Live |
POWLEDGE |
Live |
RAMSEY |
Live |
ROACH |
Live |
ROBERTSON |
Live |
RUDD (Transfer) |
TBD |
SAN SABA (Female) (Transfer) |
Live |
SANCHEZ |
Live |
SANTA MARIA BABY BONDING(PlaneSJ) |
Live |
SAYLE |
Live |
SCOTT JIV (JESTER IV) PSYCHIATRIC UNIT |
Live |
SEGOVIA |
TBD |
SKYVIEW PSYCHIATRIC UNIT (M-FM) |
Live |
SMITH |
Live |
STEVENSON |
Live |
STILES |
Live |
TELFORD |
Live |
TERRELL |
Live |
THOMAS HAVINS |
Live |
TORRES |
Live |
TRAVIS JAIL |
Live |
VANCE |
Live |
WAINWRIGHT |
Live |
WALLACE / San Angleo WC |
Live |
WHEELER STATE JAIL |
Live |
WILLACY COUNTY(CCA) |
Live |
WOODMAN STATE JAIL (Female) (Intake) |
Live |
WYNNE |
Live |
YOUNG MEDICAL FACILITY (Female) |
Live |
GETTING STARTED WITH SECURUS EMESSAGING (for non-JPay Mail users) To use Securus eMessaging, youâll need to create a Securus account first (if you donât have one) and then sign up for Securus eMessaging. You can do this online or through the Securus app on your smartphone.
- Sign into the website with your Securus username and password
- Download the Securus app from your smartphoneâs app store (if you havenât already)
- Once the app is downloaded, follow the steps on the app to create a Securus account (if you havenât already)
- Sign into the Securus app with your Securus username and password
- Visit https://securustech.net/emessaging/index.html, sign into your account, and follow the steps to sign up for Securus eMessaging.
- Once signed up for eMessaging, go to the Contact menu and Add Contact
- After the above steps are completed, youâll need to purchase stamps to add to your account
- Once stamps are added, you can begin two-way messaging with your inmate!
- Log into the app and click + to add your inmate in your contacts
- Type in their name or ID number to find them and add them to your account
- After the above steps are completed, youâll need to purchase stamps to add to your account.
- Once stamps are added, you can begin two-way messaging with your inmate!
How to Set Up a Securus Account
FAQ
What is the phone number for Securus payment?
How do I get to my Securus account?
What payment methods does Securus offer?
Securus offers a number of convenient payment methods to meet your needs. A Direct Bill account allows friends and family to receive calls from an incarcerated loved one. Charges are billed month from Securus Correctional Billing Services (SCBS).
Do I need a Securus online account?
*A Securus Online account is required to sign up for AutoPay or TextPay for either AdvanceConnect® or Direct Bill. There may be a transaction fee for each AutoPay or TextPay deposit. Tired of missing calls? Securus Technologies introduces AutoPay and TextPay, a smart new solution designed to help you never miss a call again.
What are the features of my Securus phone bill?
This guide will briefly explain the features of your Securus phone bill. Account Summary – This provides an overview of what changed from your last statement, showing the Previous Balance from your last bill, any Payments or Credits you made since then, any Adjustments, and the remaining Balance Forward in your Account.
How does Securus calculate my call charges?
Securus calculates these amounts based on your call charges and passes the amounts collected to the applicable governments. Total Amount Due – The Current Activity and Taxes and Fees are added together for Total Current Charges, and then subtracted from the remaining Balance Forward from the Account Summary.