How to Pay Your Macy’s Credit Card Bill Online: A Step-by-Step Guide

If you have a Macy’s credit card, paying your bill online is a quick and easy way to keep your account in good standing. Macy’s offers a simple online payment system through their website and mobile app so you can pay anytime, anywhere in just a few clicks.

In this comprehensive guide, I’ll walk through the entire process of setting up online bill pay with Macy’s and making payments through their online portal. Follow these steps to take control of your Macy’s credit account.

Overview of Paying Macy’s Credit Card Bills

Macy’s offers three main credit card options

  • Macy’s Credit Card – Can be used at Macy’s and brandname stores. Managed by Citibank.

  • Macy’s American Express Card – Can be used anywhere American Express is accepted. Also managed by Citibank.

  • Macy’s Store Card – For use only at Macy’s stores. Managed by Comenity Bank.

No matter which one you have, the process of paying your bill online is quick and straightforward Here’s how it works

  • Macy’s emails you each billing cycle with your new statement balance.

  • The full payment or minimum amount is due by the date shown on your statement.

  • Pay online through their website, app, phone, or mail to avoid late fees.

  • Payments may take 1-3 days to process. Pay early to ensure on-time payment!

Now let’s walk through the specifics…

Step 1: Access the Macy’s Online Portal

First, you need to access your online Macy’s credit card account.

On a computer:

  • Go to and click “My Account”
  • Sign in with your username and password

On mobile:

  • Download the Macy’s app and login

This gives you access to manage your credit card account.

Step 2: Add Your Card to Your Account

If this is your first time paying online, you’ll need to add your credit card information to your account.

  • Under “My Account,” choose “Payment Methods”
  • Select “Add a Card”
  • Enter your card number, name, security code, and SSN to verify your identity
  • Create an account nickname if desired

Once your card is added, you’re ready to pay online!

Step 3: Make a Payment

On desktop:

  • Under “My Account,” choose “Macy’s Credit Card”
  • Click “Make a Payment”
  • Enter payment amount and select a payment source
  • Choose a delivery date for your payment
  • Verify information and select “Authorize”

On mobile:

  • Tap the menu icon and choose “My Wallet”
  • Select your stored card
  • Enter the amount to pay and select “Pay Now”
  • Review and submit the payment

And done! The funds will be withdrawn from your selected account.

Step 4: Check Payment History

To confirm your payment went through:

  • Under “My Account,” select “Macy’s Credit Card”
  • Choose “Statements & Activity”
  • Here you can see recent payments made and download past statements

Staying on top of your account activity ensures timely payments.

Tips for Managing Macy’s Credit Card Payments

Follow these best practices to keep your account in good standing:

  • Set payment reminders a few days before your due date so you never miss a payment
  • Pay more than the minimum when possible to reduce interest charges
  • Contact Macy’s immediately if you anticipate difficulty making payments
  • Check statements regularly for fraudulent activity or billing errors
  • Consider enrolling in autopay to have payments made automatically each month
  • Take advantage of paperless statements to reduce clutter and go green

Payment Options Beyond Online Payments

In addition to online payments, Macy’s offers other convenient ways to pay your bill:

  • By phone – Call 1-888-257-6757 anytime to pay by phone
  • By mail – Send a check or money order to the payment address on your statement
  • In person – Pay at any register when shopping at Macy’s stores

Online is often the quickest and easiest, but it’s good to know your choices.

Seeking Help from Macy’s Customer Service

If you ever have an issue making payments or need assistance, Macy’s customer service team is available to help.

Contact them for support related to:

  • Questions about your bill or charges
  • Reporting lost or stolen cards
  • Discussing payment plan options
  • Resolving declined payments
  • Handling fraud disputes
  • Reviewing credit limit options

Reach their customer service by phone or online chat for quick answers to your credit card questions.

Take Control of Your Macy’s Account

Managing your account digitally allows you to monitor your spending, make timely payments, and take advantage of account features for optimal convenience. Paying online is secure, fast, and the ideal way to stay on top of your Macy’s credit card.

How To Pay Macy’S Bill Online

How To Set Up Autopay for Macy’s Bill Pay

To make sure your payment is received on time, you can enroll in autopay. With autopay, you can schedule your payments to be automatically processed on a date you choose. Here’s how:

  • Go to Macy’s online account page and sign in.
  • Select the “Enroll in AutoPay” link.
  • Input a payment source if needed and follow the prompts to complete the process. Debit cards are not accepted for autopay payments.

How To Make a Macy’s Credit Card Payment In-Store

You can pay your Macy’s credit card bill at any cash register in a store. Options for payment include cash, check, money order or debit card. Use the Macy’s store locator to find the closest store.

How To Pay Macy’S Credit Card Online


How do I pay my Macy’s bill?

Online: Log in to your online account and click on “Make a Payment.” By phone: Call 1-888-257-6757 and enter your card information when prompted. Through the mobile app: Log in to your account and select your card, then tap “Make a Payment.” Make sure to send it early enough that it will arrive by the due date.

Can I make a Macy’s payment over the phone?

You can pay your Macy’s Credit Card balance online, by phone at (888) 257-6757, by mail or in person at any Macy’s store. The online portal also allows you to track your purchases and manage your account.

How do I view my Macy’s statement online?

Log in to your Macy’s account with your email address and password. Hover over your name and select Macy’s Credit Card. Select the “Statements & Recent Activity” button. You can then choose the date and format of the statement you want to view or print in the “Download Statements” section on the page.

What payment methods does Macy’s accept online?

There are many online payment options that you can use at Checkout for your purchases, including Macy’s Card, Macy’s American Express Card, third-party credit cards (American Express, Visa, MasterCard, and Discover), PayPal, Macy’s Gift Cards/E-Gift Cards and third-party gift cards.

How do I pay my Macy’s Bill?

Send your Macy’s payment and account number to: Payment in store You can use cash, check, debit card, or money order to pay your bill at any register in any Macy’s store. Find A Store We do not accept credit cards or gift cards as payment on your Macy’s Credit Card or Macy’s American Express® Card.

Can I pay my Macy’s credit card online?

Once you’ve added your Macy’s Credit Card to your account and you’re signed in: Please note: Payments may take up to 3 days to appear on your account. At this time, debit cards are not accepted for online payments. Watch this video to learn more about paying online. Back To Top

How do I pay with a Macy’s card?

no cash or cards required. 1. Download the Macy’s app Create An Account. 2. Add your Macy’s Card to your Wallet You’ll find it in the toolbar at the bottom of your screen. 3. Register for Macy’s Pay Follow the prompts to confirm your card security code (CVV) — you’ll only need to do this step once! 4. Pay with your single-use

How do I Manage my Macy’s credit account?

Use the links below to manage your credit account. NOTICE: Because you have added your Macy’s Credit Card to this section of the website, information about your Macy’s Credit Card, such as account balance, available credit and bank account information, is visible on as well as on the credit card issuer’s website.

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