When your Sprint bill comes due each month, you have several options for making a payment. While automatic payments or paying online through your Sprint account are very convenient, some customers may prefer to pay over the phone.
Paying your Sprint wireless bill by phone is easy and only takes a few minutes. In this article, I’ll go over the steps, provide the number to call, give tips for faster payment, and explain associated fees. Read on to learn everything you need to know about paying your monthly Sprint bill conveniently by phone.
How to Pay Your Sprint Bill by Calling Sprint
To make a bill payment by phone, simply follow these steps:
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Call Sprint customer service at 800-784-2608 on your phone
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When prompted by the automated system, say “Pay your bill.”
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You will be asked to enter your 10-digit Sprint wireless number Enter it using your phone keypad,
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The system will then retrieve your account information and outstanding balance. Follow additional prompts to select your payment amount and method.
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Have your credit card, debit card, or electronic check information handy. Enter it when requested.
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After entering your payment info, stay on the line to receive a confirmation number for your records.
The entire call usually takes less than 10 minutes. As soon as you receive that confirmation number, your payment has been applied to your account.
Tips for Faster Sprint Bill Payment by Phone
To speed up paying your Sprint bill over the phone, keep these tips in mind:
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Call during off-peak hours like early morning or late evening to avoid long hold times.
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Have your account info ready – Sprint number, account PIN, payment method details, etc.
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Know your balance beforehand so you can quickly select payment amount.
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Store customer service # in your contacts for faster dialing.
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Use a landline if possible for better call clarity and connection.
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Write down confirmation # right away for your records.
Simply being prepared before you call can shave several minutes off your Sprint bill phone payment time.
Payment Amounts and Methods Accepted
When paying your Sprint bill by phone, you can choose to pay:
- The full balance due
- A partial payment, like if you are splitting the bill with someone
- A custom amount greater than the minimum payment
Sprint accepts the following payment methods for phone payments:
- Credit card – Visa, Mastercard, American Express, Discover
- Debit card – Debit cards with a major card logo
- Electronic check – Provide your routing and account number
You cannot pay in cash over the phone, obviously. And Sprint does not accept pre-paid debit cards, checks, or bill pay services for phone bill payments. Stick to major credit/debit cards and electronic checks.
Are There Fees for Paying by Phone?
Sprint does charge a small $5 fee for bill payments made over the phone. This “agent assistance fee” covers the costs of providing customer service agents to handle the calls.
However, Sprint does NOT charge a fee for phone payments made through the automated system, also called the self-serve IVR (interactive voice response system).
So if you use the fully automated phone prompts to check your balance and make a payment, you can avoid the $5 live agent fee. Just be sure to have all your account and payment info handy before calling.
Benefits of Paying Your Sprint Bill by Phone
While automatic and online payments provide a lot of convenience, some Sprint customers may occasionally prefer to pay by phone. Here are some of the benefits:
- Quick and easy – whole process takes just a few minutes
- Payment confirmation provided immediately after paying
- Flexibility to pay any amount toward your bill
- Accessibility for those without computer/internet access
- Live support from a Sprint agent if needed
When you need to make a one-time payment or simply prefer speaking to a live person, paying your monthly Sprint bill conveniently by phone is a great option.
Don’t Get Hit with Late Fees!
Hopefully this overview gave you everything you need to know to easily pay your Sprint wireless bill over the phone. With just your Sprint number, account PIN, and payment info handy, you can call the Sprint automated line anytime and pay your bill in minutes while avoiding agent fees.
So don’t risk getting hit with late fees! If your bill is coming due and you need to make a quick payment by phone, follow the steps outlined and you’ll have that bill paid on time in no time.
Sprint Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 99% phone 1% email
- The best phone number to call Sprint is 8774531304. 78% of consumers used this number to address their issues and concerns.
- The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 11 minutes.
- Be prepared for the call as Sprint may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
- More commonly used way of contact is by phone. Source Distribution 99% phone 1% email
- The best phone number to call Sprint is 8774531304. 78% of consumers used this number to address their issues and concerns.
- The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 11 minutes.
- Be prepared for the call as Sprint may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
- People call Sprint mainly because of request for information, activation/ cancellation, payments and charges.
- 24% of the consumers who called the company’s customer support stated that their issues were resolved.
- Most customers feel very unsatisfied after talking to customer service representatives.
- The best email to contact Sprint is [email protected]. 82% of customers use this email address to address their issues and concerns.
Summary of Sprint Customer Service Calls
- 2d ago “Billing”
- 3d ago “FRAUD”
- 4d ago “Final bill”
Make a Payment
How do I make a payment on sprint?
Sprint allows you to make a payment immediately to pay your bill, or schedule a payment for a future date. You can use a debit/credit card or a checking account to make a payment. Open the My Sprint Mobile app on your iPhone or iPad. The My Sprint icon looks like a yellow wing in a white square.
Can I pay my sprint bill online?
If you have a Sprint account and want to pay your bill online, you have multiple payment options at your disposal. While you can pay online, you also have a host of other options when it comes to paying your Sprint bill. You can pay by phone, at the Sprint store and even by mail, despite the merger.
What is sprint Express payment?
However, this option is mostly used by people who want to cover a phone bill on behalf of another person. The Sprint express payment option allows you to pay someone else’s Sprint bill with just a Sprint phone number or account number. You can simply use your Sprint phone to pay your Sprint bill.
How long does it take to pay a sprint Bill?
Delivery times can vary and may take a few days, particularly if you mail your payment in the afternoon or on weekends. To avoid late payment fees, be sure to allow at least ten days for your payment to be delivered before the due date. Paying your Sprint bill has become even more convenient with the introduction of QR code payment method.