Managing Medical Bills Online with Intermountain Healthcare WebPay

Dealing with medical bills can be confusing and stressful. But Intermountain Healthcare offers a convenient online bill pay and account management system called WebPay. With WebPay patients can view statements make payments, set up payment plans, and more – all through a secure web portal. In this article, we’ll explore the key features of Intermountain’s WebPay platform and how it simplifies healthcare billing for patients.

Overview of Intermountain Healthcare

Intermountain Healthcare is a Utah-based not-for-profit system of 24 hospitals 215 clinics, and 2,500 physicians. Serving patients in Utah Idaho, and Nevada, Intermountain aims to provide high-quality care at an affordable cost.

As a healthcare leader, Intermountain strives to make the billing process transparent and manageable for patients. WebPay gives patients centralized access to billing statements and tools to pay medical bills online.

Getting Started with WebPay

To access Intermountain’s WebPay system, go to webpay.intermountainhealthcare.org and click “Sign Up Now”. This will guide you through the registration process.

You’ll need to provide:

• Name, email address, and phone number
• Last 4 digits of your Social Security Number
• Date of birth
• Zip code of your home address

Once registered, you can sign in anytime to manage billing for multiple family members in one secure portal.

Key Features of WebPay

Intermountain designed WebPay to give patients control over medical billing and payments. Top features include:

• View statements – Access itemized statements from all Intermountain facilities in one place. Statements are available for 18 months.

• Make payments – Pay bills online using bank account, credit card, HSA or FSA.

• Set up payment plans – Establish automatic recurring payments to pay down balances over time.

• Track claims – Monitor status of insurance claims and explanation of benefits.

• Manage family accounts – View statements and pay bills for kids or other household members.

• Store payment methods – Securely save credit cards or bank accounts for faster future checkouts.

• Access history – Review statements, payments, insurance claims and correspondence up to 18 months back.

• Email notifications – Get alerts for new statements, past due notices, payment receipts and more.

• Mobile responsive – Manage billing on the go from your smartphone or tablet.

Pay Medical Bills 24/7

With Intermountain WebPay, paying medical bills is fast and easy:

• Log into your WebPay account
• Select “Make a Payment”
• Choose facility, account, and amount
• Enter payment details and submit

Payments post instantly via bank transfer or within 1-2 days for credit/debit card. You can pay anytime – WebPay is accessible 24 hours a day, 7 days a week.

Understand Itemized Charges

Medical billing can be complicated. WebPay helps you understand charges by making itemized statements available online in one place.

Easily view details like:

• Services and procedures performed
• Itemized charges for each service
• Insurance coverage amounts and adjustments
• Deductibles, copays or patient responsibility
• Any outstanding balances

WebPay removes the confusion so you know exactly what you’re being billed for.

Schedule Automatic Payments

For hassle-free bill management, use WebPay to set up recurring auto-pay. This securely pays your medical bills on autopilot each month.

To start auto-pay:

• Select “Scheduled Payments” in WebPay
• Choose the account, payment amount, and frequency
• Enter payment method details
• Pick a payment date that aligns with your pay schedule

Sit back while WebPay handles payments automatically moving forward. One less thing to remember each month!

Receive Email Notifications

Stay up-to-date on billing activity with email notifications from WebPay. Opt to receive alerts when:

• New statements are generated
• Bills become past due
• Insurance claims are processed
• Payments succeed or fail
• Payment receipts are available
• Secure messages are waiting

Notifications keep you informed instantly as your billing situation changes or updates.

Compare Payment Options

Intermountain offers several ways to pay beyond WebPay:

Evaluate your options and choose the most convenient way for you to take care of bills. The flexibility makes it easier to maintain financial peace of mind.

Get Support from Financial Counselors

If you’re struggling to pay medical bills, Intermountain has financial counselors to help. Counselors can:

• Explain charges and insurance coverage
• Set up interest-free payment plans
• Apply for financial assistance discounts
• Connect you with government aid programs
• Guide you through bankruptcy options
• Offer support for other financial hurdles

To meet with a counselor, call 833-442-4214 or request an appointment through WebPay. There are always solutions – you don’t have to tackle medical bills alone.

WebPay Puts Patients in Control

Managing healthcare expenses can be overwhelming. Intermountain designed WebPay to streamline the billing process so patients feel empowered, not stressed.

Access statements in one place, make online payments around the clock, automate recurring bills, receive email notifications, and get financial counseling.

With WebPay, medical billing just got easier. Now you can focus on health, not hassling with bills.