Receiving medical care often comes with medical bills. If you are a Jackson Medical Group patient you have options to view and pay your bills easily. Understanding the billing process online bill pay through their patient portal, and payment plan opportunities can make managing healthcare expenses simpler.
Jackson Medical Group provides quality primary and specialty care through their clinics in Santa Barbara County, California. Their experienced physicians and staff work hard to deliver excellent service. But healthcare isn’t free – so you’ll need to pay your share of the costs
Navigating medical bills can be confusing This guide will explain how billing and payment works with Jackson Medical Group We’ll cover
- How their billing process works
- Creating an online account to view and pay bills
- Available payment plans if you can’t pay in full
- Methods to pay your balance
- Financial assistance programs
Follow along for tips on how to manage Jackson Medical Group healthcare expenses. We’ll make sure you know your bill pay options.
How does Jackson Medical Group Bill for Services?
After an appointment, Jackson Medical Group sends your visit information to their billing department. Here’s how they handle billing:
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Itemized bill: You’ll get a full list of all the services you received and how much they cost. This comes by mail to your home.
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Explanation of Benefits: If you have insurance, this shows how much they covered. You owe the remaining balance.
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Access to your bills online: Sign in to your Jackson Medical Group patient portal account to see all of your bills.
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Possible to get more than one bill: labs, tests, or specialty care from outside providers may send separate bills.
It’s important to open and review all medical bills promptly. This ensures you understand what you owe and can resolve any errors early.
Create an Online Account for Jackson Medical Group Bill Pay
The easiest way to manage bills with Jackson Medical Group is through their online patient portal. Here are the key benefits:
- View bills and statements 24/7.
- Make payments by credit card or bank account.
- Set up payment plans for large balances.
- Download statements and bills to track expenses.
- Get estimates for upcoming procedures.
- Message billing staff with questions.
To sign up, you’ll need to contact Jackson Medical Group and provide your name and email address. They will enable an account and email you log in credentials.
The portal is user-friendly and provides convenient access to all your billing information in one place. This transparency makes medical bill pay much simpler.
Understanding Jackson Medical Group Payment Plans and Financial Assistance
For expensive treatment or extensive medical care, you may receive large bills that are difficult to pay in full. Jackson Medical Group offers two options if this occurs:
Payment Plans
Payment plans allow you to repay large balances over 6 to 12 months by dividing costs into more manageable monthly amounts. Interest may apply based on the length of the plan.
To set up a payment plan, contact Jackson Medical Group billing staff through the patient portal or by phone. Provide information on your financial situation and ability to pay monthly.
With an agreed upon payment schedule, you can take care of the full bill over time without further collection efforts. Just be sure to make payments on time each month.
Financial Assistance
If your income is limited, you may qualify for financial assistance on medical bills through Jackson Medical Group:
- Discounts up to 100% based on your income level and family size.
- Write-off of all or part of your balance.
- Extended interest-free payment plans.
Submit an application with income verification and household details. Approval decisions typically take 30-60 days. Financial assistance only applies to care from Jackson Medical Group providers.
How to Pay a Jackson Medical Group Medical Bill
When you receive a bill from Jackson Medical Group, you have several options to pay:
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Online Bill Pay: Log into your patient portal account and pay by credit card or bank transfer. Easy and instant.
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Pay by Phone: Call Jackson Medical Group billing to pay with a card over the phone.
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Mail Payment: Send a check or money order payable to Jackson Medical Group along with your statement stub.
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In-Person: Visit any Jackson Medical Group location and pay at the front desk by cash, check, or card.
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AutoPay: Set up recurring payments from your bank account so bills are paid automatically each month.
Try to pay your balance in full each month if possible. But if you need help, contact Jackson Medical Group right away to discuss a payment plan or financial assistance application. Never ignore medical bills, as they can quickly get sent to collections if unpaid.
What to Do if You Can’t Afford Your Jackson Medical Group Bill
Steep medical bills can spell financial hardship for many families. If you don’t think you can pay your Jackson Medical Group statement, take action right away:
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Review for Errors: Verify all charges are accurate for care you received. Dispute any incorrect items.
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Check Insurance: Confirm your insurance paid their expected portion. Contact them with any claim concerns.
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Discuss Payment Options: Request an extended payment plan or apply for financial assistance through Jackson Medical Group.
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Seek Assistance: Local nonprofits, charities, or government programs may help pay medical costs for those in need.
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Consider a Loan: Personal loans can help consolidate medical debt into more manageable payments. Compare lenders to find the best rates.
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Negotiate: Be upfront about your financial situation and negotiate discounted care, stretched-out payments, or waived fees.
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Talk to Providers: Hospitals, labs, specialists may negotiate bills or offer their own assistance programs.
Avoid using credit cards or payday loans to pay medical bills, as these tend to have high rates and can worsen your debt. Work directly with Jackson Medical Group and other providers to find a bill solution that fits your budget.
Do You Have to Pay a Medical Bill from Jackson Medical Group that You Never Received?
It’s possible a medical bill gets lost in the mail or sent to an outdated address. But under the Fair Debt Collection Practices Act, Jackson Medical Group cannot turn an unpaid bill over to collections without contacting you first.
If a collector contacts you seeking payment for care you never received a bill for, here are some important steps:
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Request Proof of the Debt: Collectors must provide written proof the bill is valid and yours. Do not pay anything until you verify this.
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Check Your Credit Reports: Unpaid medical bills may appear here before going to collections. Review your reports for unknown Jackson Medical Group debts.
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Update Your Address: Inform Jackson Medical Group of your current address so future bills go to the right place.
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Negotiate Payment: Discuss setting up a reasonable payment plan for any legitimate bills you actually owe. Get collector agreements in writing.
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Dispute Errors: If you find no record of the service or the amount seems excessive, formally dispute the bill. This requires the collector to validate the debt before further efforts.
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Report Violations: If collectors cannot verify the debt but continue harassing you, report them to the FTC and your state attorney general.
With a few precautions, you can resolve these types of medical billing mix-ups. The key is reviewing debts carefully and only paying valid charges you actually owe.
Can Jackson Medical Group Send Your Account to Collections if You Don’t Pay?
Like most healthcare providers, Jackson Medical Group does contract with collections agencies to pursue overdue medical bills.
Here is the typical collection process they follow:
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30 days late: Your first late notice is sent requesting immediate payment.
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60 days late: A second past due notice is sent indicating further collection efforts may occur.
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90+ days late: With no payment after 3 notices, your account gets sent to Jackson Medical Group’s collections agency.
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180+ days late: If still unpaid, it may get forwarded to a secondary collections agency for legal action.
Once your account goes to collections, you’ll deal with aggressive collector calls, notices, potential court judgements, and credit damage until the debt gets resolved.
Avoid this stressful situation by staying in touch with Jackson Medical Group billing staff if you become unable to pay. Payment plans and assistance programs can help you settle balances and sidestep collectors.
How Long Do You Have to Pay Your Jackson Medical Group Medical Bill?
You should try to pay any Jackson Medical Group bills within 30 days of receiving them. However, legally they cannot start collection activities on an overdue account for at least 120 days.
Important time periods to understand include:
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30 days: Your payment due date before the balance becomes past due.
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90 days: Jackson Medical Group’s typical threshold before sending accounts to collections.
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120 days: The minimum time providers must wait under California law before pursuing collections on consumer debts.
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180 days: When severely delinquent accounts may get referred to a second collections agency for legal action.
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4 years: The statute of limitations in California for debt collectors to file a lawsuit to recover medical debts.
While Jackson Medical Group would prefer immediate payment, you cannot legally get sent to collections until your
After Hours Contact Info
To speak to a JMG provider after regular office hours about an urgent health issue, please call any one of our four offices. A recording will provide you with the number to call for the on-call provider.
West Goleta Office – Pacific Oaks Road
Tues and Thurs 8am-6pmMon, Wed and Fri 8am-5pmSat 9am-1pm (once a month)
Phone: 805.682.8844 FAX: 805.685.2800
How to Negotiate Your Medical Bill | 5 EASY Steps!
What services does Jackson Health System offer?
The one-stop resource for the tools patients and their families need for working with Jackson Health System on their health. A financial representative is available to assist patients with financial inquiries and concerns. Anyone in need of critical or emergency health care may receive such care regardless of financial status or ability to pay.
How do I get financial assistance from Jackson Health System?
When receiving services at Jackson Health System, patients may request information on financial assistance applications from a member of the Patient Access staff. This can include applications for coverage by the Medicaid program. Jackson Health System utilizes external agencies to assist with collection of patient account balances.
How do I contact Jackson Health System?
Patients who do not qualify for financial assistance or have inquiries on their hospital bill, please contact Customer Service at 305-585-6000. Download the current Jackson Health System Accounts Receivable Overview. How can I get health care in the Jackson Health System?
How does Jackson Health System collect patient account balances?
Jackson Health System utilizes external agencies to assist with collection of patient account balances. If a patient wants to establish payment arrangements, our collection agencies will attempt to arrange mutually agreeable payment plans.