Jackson Radiology Associates provides radiology services like x-rays, MRIs, CT scans, mammograms, and ultrasounds at facilities across South Florida. If you received care from Jackson Radiology, you’ll get a bill that must be paid promptly. This article explains how to understand, manage, and pay your Jackson Radiology Associates medical bill.
About Jackson Radiology Associates
Jackson Radiology Associates is a group of 70+ board-certified, subspecialty-trained radiologists affiliated with Jackson Health System. They interpret over 1 million exams annually at Jackson facilities and outpatient centers in Miami-Dade County.
Jackson Radiology staff utilize cutting-edge diagnostic imaging technology to serve hospital patients and outpatients. They perform procedures like:
- X-rays
- CT scans
- MRI
- Ultrasound
- Nuclear medicine
- Mammography
- Fluoroscopy
- Biopsies
Their radiologists analyze results and share findings with patients’ treating physicians to inform diagnoses and treatment,
Your Jackson Radiology Bill
If you had an x-ray, MRI or other radiology service at a Jackson facility you will receive a bill from Jackson Radiology Associates. Your bill may include
- Date(s) of service
- Radiology procedures performed
- Charges for each service
- Total amount owed
- Billing and account information
Bills are sent after your insurance claim is processed showing your responsibility. It’s important to pay your bill promptly to avoid collections reporting.
Pay Your Jackson Radiology Bill Online
The fastest and easiest way to pay your Jackson Radiology Associates bill is online through the ePayItOnline patient portal:
- Go to www.epayitonline.com
- Enter your account Code ID and Access # from your statement
- Select “Pay Bill” and follow prompts to pay by card or e-check
Through the portal, you can also view billing history, access statements, and manage payment methods.
Pay Your Radiology Bill by Phone
To pay your Jackson Radiology bill over the phone:
- Call 888-760-2455
- Select the payment option when prompted
- Enter your Code ID and Access #
- Follow the automated system to make your payment
A representative can also assist you Monday-Friday 8am-4:30pm. Let them know you are paying a Jackson Radiology bill.
Paying Your Bill by Mail
To pay your radiology bill by mail:
- Fill out payment coupon from your statement
- Make check or money order payable to “Jackson Radiology Associates”
- Write your account number on the payment
- Mail to address printed on statement
- Allow 7-10 days for delivery
Keep proof of mailing/payment in case of issues. Pay at least 1 week before due date.
Avoiding Late Fees and Collections
Jackson Radiology bills are due within 30 days of statement date. A $5 late fee applies after 30 days. Accounts over 60 days past due may be sent to collections.
Avoid late fees and additional collection costs by paying on time. Contact Jackson Radiology immediately if you will have difficulty paying your balance. They can arrange payment plans or financial assistance if eligible.
Arranging Payment Plans
If you can’t pay your full radiology bill at once, Jackson Radiology Associates may approve customized monthly payment arrangements based on your financial situation.
To set up a payment plan:
- Contact customer service at 888-760-2455
- Explain your need for a payment plan and propose a monthly amount
- Provide details on income, expenses, and hardship
- Cooperate with requests for documentation of need
As long as you make consistent on-time payments, they will not send your account to collections. Make sure to communicate any issues staying on track.
Seeking Medical Bill Financial Aid
For low-income uninsured and underinsured patients, Jackson Health System offers financial assistance programs that can cover all or part of your radiology bill.
Jackson’s financial assistance policy covers patients earning up to 200% of the Federal Poverty Level. Eligible patients have radiology bills reduced or forgiven based on income and family size.
To apply for medical bill assistance:
- Contact Jackson Health Financial Counseling at 305-585-7910
- Complete the Financial Assistance Application
- Provide income verification documents
- Schedule an interview if needed
- Receive determination letter of discount amount
Managing Your Jackson Radiology Account
Jackson Radiology Associates offers the following ways to access billing statements, make payments, and get account support:
- Online patient portal at epayitonline.com
- Automated phone system available 24/7
- Speak with a customer service agent during business hours
- Request statements and tax documents by mail or email
- Opt into paperless billing and autopay
Reach their billing department anytime at 888-760-2455 or [email protected] for questions about your radiology account.
Your Trusted Radiology Partner
Jackson Radiology Associates provides high-quality diagnostic imaging services across South Florida using state-of-the-art technology and specialty expertise. They offer convenient bill payment options and resources to ensure access to care. Contact their billing team anytime for assistance managing your account.
