How to Pay Your Water Bill Online with Jefferson Parish

Paying your water bill online is a convenient option offered by Jefferson Parish that saves time and hassle. In this article, we’ll walk through everything you need to know about paying your Jefferson Parish water bill online, including how to set up an account, payment options, and tips for avoiding late fees.

Overview of Jefferson Parish Water Billing

Jefferson Parish provides water services to residents and businesses in Jefferson Parish, Louisiana. They send out water bills on a monthly basis that include charges for water usage, sewerage, and other fees.

Bills are typically sent out during the first week of the month and payments are due by the 28th to avoid late fees. If you don’t receive your bill, you can call 504-736-6060 to request a copy or set up email billing.

There are a few ways to pay your Jefferson Parish water bill

• Online
• By phone
• By mail
• In person at authorized payment locations

Paying online is the most convenient option for most customers. Below we’ll go over how to sign up for an online account, your payment options, and tips for avoiding late fees when paying online.

Creating an Online Account

To pay your water bill online, you’ll first need to create an account on the Jefferson Parish online payment portal. Here are the steps to set up your account:

1. Go to wwwpayjeffparish,com

2. Click on “Create Account”

3. Enter your email address and create a password

4. Agree to the terms of use

5. Enter your account number and last payment amount

Your account number can be found on your monthly bill. Entering your last payment amount helps verify your identity.

Once your account is created, you can log in anytime to view your balance and make a payment.

Payment Options

There are a couple ways to pay your water bill through the online payment portal:

One-Time Payment

The easiest way is to make a one-time payment each month. To do this:

1. Log into your account
2. Select “Make Payment”
3. Enter your payment amount
4. Enter your payment information

You can pay with a credit card, debit card or electronic check. Credit and debit card payments incur a 2.95% processing fee. Paying by e-check from your bank account is free.

Once submitted, your payment will typically process within 1-2 business days.

AutoPay

For hassle-free payments, you can enroll in AutoPay. This automatically deducts your water bill from your payment method each month on the due date.

To set up AutoPay:

1. Log into your account
2. Click on “My Profile”
3. Select “AutoPay”
4. Check the terms and conditions
5. Enter your payment information

With AutoPay, you don’t have to remember to log in and manually pay each month. Just make sure your payment method has enough funds on the due date.

Avoiding Late Fees

Jefferson Parish charges a 10% late fee if your payment is received after the due date. To avoid late fees when paying online:

• Pay 3-4 business days before the due date so your payment has time to process
• If paying by e-check, ensure your bank account has sufficient funds
• Set up AutoPay so payments are made automatically each month
• Opt in to paperless billing to get due date reminders by email
• Update your contact info if you don’t receive bills on time

Calling as soon as you realize your payment will be late can sometimes help you avoid late fees as well.

Changing Your Payment Method

If you need to update your payment information, you can easily do so from your online account:

1. Log into your account
2. Click on “My Profile”
3. Select “Payment methods”
4. Delete your current payment method
5. Enter your new payment information

Be sure to update your payment details at least 3 business days before your next bill is due so payments aren’t declined.

Getting Account Statements Online

In addition to paying your bill online, you can also view and download your statements:

1. Log into your account
2. Click on “Statements”
3. Select the statement month you need
4. Click “View” or “Download”

Having digital access to your statements makes it easy to monitor your usage and charges every month.

Contacting Customer Support

If you have any trouble setting up your online account, making payments, or have general billing questions, Jefferson Parish customer support is available:

• Online support form: www.jeffparish.net/contact-us
• By phone: 504-736-6060
  Monday – Friday, 8 AM to 5 PM
• In person at City Hall: 1221 Elmwood Park Blvd Suite 907, Jefferson, LA

The customer service team can help troubleshoot any issues getting logged in or making payments online. They can also explain charges on your bill or arrange payment plans if you are unable to pay the full balance.

Convenience of Paying Online

Paying your Jefferson Parish water bill online is the most convenient way to save time and avoid late fees every month.

In just a few minutes, you can sign up for an account, securely pay your bill, and set up recurring payments. Going paperless also reduces clutter, helps the environment, and ensures you get important reminders in your email inbox.

So if snail mailing checks or visiting City Hall to pay in person sounds like a hassle, consider switching to easy online payments with Jefferson Parish today!