How to Pay Your Kearns Improvement District Bill

Over 20,000 homes and businesses in Kearns, Utah get their water and sewer service from the Kearns Improvement District (KID). As a customer, you get a bill every month for how much water and sewer you use. If you want to keep your KID service, you should pay your bill on time every month. Your Kearns Improvement District bill has many ways to be paid. This detailed guide will show you all of them.

Overview of Kearns Improvement District Bills

KID bills every month for water and sewer service Your bill amount is based on

  • Water usage – Charged per 1,000 gallons
  • Sewer – Flat rate plus $1.28 per 1,000 gallons over winter average
  • Service fees – Cover system maintenance and operations

Bills are mailed on a quarterly schedule depending on your area. You have 3-4 weeks to pay before the due date, which is always on a Monday.

KID offers various payment options

  • Online
  • Phone
  • Mail
  • Auto pay
  • In person

There are several ways to pay your Kearns Improvement District bill. Read on to find out how each one works.

Paying Online

The fastest and most convenient way to pay your KID bill is online through the payment portal.

Follow these simple steps:

  1. Go to and click on Pay Your Bill in the top menu. This takes you to the portal.

  2. First time users must create an account. Enter your account number, email, password and any other info required

  3. Returning users can simply sign in. Your account overview displays.

  4. Select your amount due and submit. Pay via credit/debit card or e-check.

  5. Get a confirmation when your payment is processed.

Pay anytime online and have immediate peace of mind. You can also go paperless and set up recurring payments through the portal.

Paying by Phone

To pay your KID bill over the phone:

  • Call 801-968-1011, the KID Customer Service line
  • Select the billing and payment options
  • Enter your 10-digit KID account number
  • Pay with a debit/credit card or electronic check
  • Receive a confirmation number when it processes

Phone payments made during business hours post to your account within 1 day. Allow 2-3 days for after hours or weekend payments.

Paying by Mail

To mail in a payment to KID:

  • Write your 10-digit account number on your check or money order
  • Make payable to Kearns Improvement District
  • Include a phone number on the payment
  • Mail to:

Kearns Improvement District
5350 W 5400 S
Kearns, UT 84118

Payments by mail take 5-7 days to process and post to your account. Send mail payments at least 1 week before your due date.

Paying In Person

You can pay your KID bill in person at:

Kearns Improvement District Office
5350 W 5400 S
Kearns, UT 84118

They accept cash, check, credit/debit cards, and money orders. Have your account number ready. In person payments process right away.

Office hours are Monday – Thursday from 8am – 5:30pm.

Auto Pay

For automatic payments each month, enroll in AutoPay. Your bill amount is withdrawn from your selected bank account on the due date. To sign up:

  1. Login to the online portal and click on AutoPay.
  2. Enter your KID account number, bank account details, and payment info.
  3. Review and submit the enrollment form.

Once your AutoPay is active, your bill will deduct automatically each month on the due date.

Payment Assistance

If you are struggling to pay your KID bill on time, call 801-968-1011 as soon as possible to discuss arrangements and avoid service disruption. Based on your situation, they may be able to offer extensions or alternative payment plans.

Let KID know before your account becomes past due so they can work with you. Communication is key to maintaining uninterrupted water and sewer service.

Tips for Paying Your KID Bill

  • Go paperless and pay online to save time and money
  • Sign up for bill reminders so your due date doesn’t sneak up on you
  • Keep your 10-digit KID account number handy to quickly reference
  • Pay a week early if mailing a check to ensure on-time delivery
  • Contact Customer Service immediately if you foresee payment issues
  • Consider AutoPay to set and forget your bill payment each month

Paying your bill to Kearns Improvement District is stress-free when you use one of the many options available. Pay online, over the phone, through the mail, auto pay, or in person. Staying current on your account ensures continuous water and sewer service.

Frequently Asked Questions

What are the ways I can pay my KID bill?

You can pay your KID bill online, by phone, through auto pay, by mail, or in person at the KID office.

What is the KID Customer Service phone number?

To pay by phone or ask any billing questions, call KID Customer Service at 801-968-1011.

Can I pay my bill at the KID office?

Yes, you can pay in person at the KID office located at 5350 W 5400 S in Kearns. They take various payment types.

Where do I mail my KID payment?

Mail your KID payment to:

Kearns Improvement District
5350 W 5400 S
Kearns, UT 84118

What if I can’t pay my KID bill on time?

If you can’t pay by the due date, call 801-968-1011 as soon as possible to set up payment arrangements and avoid service disruption.

Is there bill payment assistance available?

KID can work with you on payment extensions or plans if you are having difficulty paying your bill. Contact them before your account is past due.

Paying your Kearns Improvement District water and sewer bill is quick and straightforward. Use this guide to pay online, by phone, through the mail, auto pay, or at the KID office for prompt processing.

Kearns Improvement District Bill Pay

Signing Up For Service

Requirements for service vary depending on whether you’re a buyer, landlord, or renter. (If you are renting a home your landlord will need to sign up for service to the home. If you have any questions, please contact our office.)

*Please note, Kearns Improvement District provides culinary water and sanitary sewer service only and does not provide garbage service. If you have questions about your garbage service you will need to contact your provider as follows: Wasatch Front Waste – (385) 468-6325 West Jordan City – (801) 569-5020 West Valley City – (801) 955-3720

Kearns 5MG

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