Paying your water bill to the city of Lacy Lakeview is easy and convenient through several payment options – online by phone through the mobile app, by mail, or in person. This article will provide a complete overview of how Lacy Lakeview residents can pay their water bill using the method that works best for them. We’ll cover the payment options, fees, and tips for avoiding late payments.
Online Bill Pay
The easiest way for most people to pay their Lacy Lakeview water bill is online through the city’s website. Here’s how online bill pay works:
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Go to wwwlacylakevieworg and click on “Pay Water Bill”
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From the payment portal select “Pay Without Logging In”
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Enter your 10-digit account number and exact service address
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Select “Water” as the service and enter the payment amount
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Enter your credit/debit card or checking account info
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A 2% transaction fee and $2 service fee will be added
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Payment will process immediately – be sure to print or save the confirmation page
Paying online is available 24/7 and takes just a few minutes. It’s the quickest way to make sure your payment gets in by the due date and avoid any late fees.
Enroll in AutoPay
For even more convenience, Lacy Lakeview lets you enroll in auto-pay to have your water bill paid automatically each month from your credit card or bank account. To set up recurring automatic payments:
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Go to the online payment portal and register for an account
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Under “My Profile”, select “AutoPay Program”
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Choose which account and payment method to use
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Pick the date each month you want payments deducted
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Agree to the terms and conditions and submit
Auto-pay is secure, reliable, and helps you avoid forgetting a payment. Highly recommended for paying your Lacy Lakeview water bill.
Pay by Phone
Lacy Lakeview offers an automated phone payment system you can use to pay your water bill by phone.
To make a payment, call 877-760-5423 and follow the prompts:
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Select option 1 for English or option 2 for Spanish
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Enter your 10-digit account number
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Enter the service address zip code
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Select option 3 to make a payment
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Enter payment amount and credit/debit card info
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A 2% transaction fee and $2 service fee will be added
The automated system is available 24/7. Keep your account number handy to easily pay by phone day or night.
Mobile App
The Lacy Lakeview mobile app for iPhone and Android offers another way to pay your water bill anytime. Just download the app and you can make quick payments right from your phone.
Key Features:
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Payments can be made 24/7
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Securely save payment info for faster checkout
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Review billing and payment history
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Get bill reminders and notifications
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No transaction fees (just the $2 service fee)
Pay by Mail
If you prefer, you can mail in a payment to:
City of Lacy Lakeview
P.O. Box 154549
Waco, TX 76715
Payments must be received by the due date to avoid late fees. Allow 3-5 business days for mailed payments. Only checks or money orders are accepted by mail.
Pay In Person
You can pay your Lacy Lakeview water bill in person at City Hall (501 E Craven Ave) during business hours:
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Monday-Friday 7am-3pm
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Cash, check, money order or credit/debit payments accepted
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Night drop-box available for after hours
In-person payments allow you to talk through any bill questions with staff and get same-day payment processing. Just know the hours they are open for service.
Avoid Late Fees
To avoid a 10% late fee on your Lacy Lakeview water bill, payments must be received by 8am the next business day after the due date (which is the 25th of each month).
With so many ways to pay – online, phone, mobile, mail, or in person – make sure you utilize one of these convenient options to get your payment in on time every month. Consider enrolling in auto-pay to never miss a payment. And review your monthly bill carefully so you can address any discrepancies before the due date.
Paying your Lacy Lakeview water bill is quick and easy when you use one of the payment options that works best for you and your schedule. Sign up for email bill reminders, and take advantage of 24/7 online and phone payments to avoid late fees and maintain good standing on your account.
Frequently Asked Questions About Paying Your Lacy Lakeview Water Bill
Below are answers to some common questions residents have about paying their Lacy Lakeview water bill:
What are the fees for online/phone payments?
- There is a 2% transaction fee and $2 service fee added to online and phone payments.
Can I pay with a credit or debit card in person?
- Yes, City Hall accepts credit and debit card payments in person for no additional fee.
When can I make payments in the office?
- You can pay in person Monday-Friday from 7am-3pm at City Hall.
Is there a way to avoid the online/phone payment fees?
- Paying by mail, in person, or through the mobile app does not incur transaction fees.
What is the billing schedule?
- Bills are issued monthly and are due by the 25th of each month.
Can I receive my bill by email?
- Yes, you can enroll in paperless billing when you set up an online account.
What if I’m having trouble paying my bill?
- Contact the water department right away at 254-799-2458 if you need to discuss payment plan options.
When are late fees applied?
- A 10% late fee is added if payment is received after 8am the next business day following the due date.
How can I check my balance and payment history?
- Register for an online account to view and track your billing and payment details.
Paying your water bill to the City of Lacy Lakeview is convenient, fast, and can be done anytime day or night using one of the available options. Now you know the smartest ways to pay your Lacy Lakeview water bill and avoid any late fees!
Automated Phone Service & Text-to-Pay
Call 877-760-5423 to make a payment using our automated system 24 hours a day, 7 days a week. To sign up for text-to-pay, please select Option 4 on the automated menu. *Residents will need their account number and address to utilize these services.
Accepted Payment Methods Debit/credit card
Fees 2% per transaction fee $ 2.00 site fee
Submit mailed payments should be sent to the following address: City of Lacy Lakeview P.O.Box 154549 Waco,TX 76715
After hour payments can be dropped off at City Hall through our night deposit box. Checks and money orders are the acceptable forms of payments.
Lacy Lakeview Mobile App
Available 24 hours a day, 7 days a week Available for Apple and Android User Click here for downloading instructions