Convenient Options for Paying Your Lehigh County Authority Bill

Paying your water bill to the Lehigh County Authority (LCA) is an important responsibility. As a customer of LCA, you want to make sure your payments are made on time each billing cycle. The good news is LCA offers multiple convenient payment options to fit your needs! In this article, we’ll break down the different ways you can pay your LCA bill.

Payment Options Offered by LCA

LCA aims to make paying your bill as easy and convenient as possible, Here are the payment options available

Pay Online

The fastest and most convenient way to pay is online through LCA’s secure payment portal. You can pay with either a credit/debit card or electronic check. Your payment will be applied instantly to your account.

To pay online, simply visit LCA’s website and click on the “Pay My Bill” link You’ll be redirected to the payment portal where you can enter your account information and make a payment.

Paying online saves you time and gives you peace of mind that your payment was received. It’s ideal for those who want to set up recurring payments or make a quick, one-time payment.

Pay by Phone

You can also pay your LCA bill over the phone using LCA’s automated pay-by-phone system. To use this system, call 1-844-798-3696 and follow the prompts.

Like with online payments, you can pay by credit/debit card or electronic check. The payment will be instantly applied to your account. This is a great option if you prefer to talk to an automated system rather than pay online.

Pay by Mail

If you would like to mail in a payment, you can send a check or money order to LCA’s billing address:

Lehigh County Authority
PO Box 3758
Allentown, PA 18106

Be sure to include your full account number on the check or money order. Allow 7-10 business days for mailed payments to be received and applied to your account.

Pay in Person

You can also pay your water bill in person at LCA’s main office:

Lehigh County Authority
1053 Spruce Street
Allentown, PA 18106

Their office is open Monday-Friday from 8:00am to 4:30pm. In-person payments can be made by cash, check, money order, or credit/debit card. This is a good option if you want to pay with cash or need to speak with an LCA representative about your account.

Enroll in AutoPay

For maximum convenience, consider enrolling in LCA’s AutoPay program. This automatically deducts your payment each billing cycle from your credit card, debit card, or bank account.

Enrolling in AutoPay ensures your bills are paid on time without any extra effort on your part. You’ll avoid late fees and service disruptions.

To start AutoPay, fill out the AutoPay form on LCA’s website and submit it along with proof of account ownership. The withdrawals will start next billing cycle. You can cancel or change your AutoPay option at any time by contacting LCA.

Payment Due Dates and Late Fees

LCA bills residents on a monthly basis. Your bill is typically due around the 28th of each month. The exact due date is printed on each bill.

It’s important to pay your bill in full by the due date to avoid penalties. If your payment is late, LCA will charge a 10% late fee on unpaid balances.

For example, if your bill is $50 and you don’t pay on time, you’ll owe $50 + a $5 late fee = $55. Repeated late payments may be subject to additional penalties.

If your bill remains unpaid for multiple billing cycles, LCA could ultimately shut off your water service. This is something all customers want to avoid. Paying on time is key!

Payment Assistance Programs

If you are having trouble paying your LCA water bill on time, there are payment assistance programs available:

• Payment Arrangements – You can set up a payment plan to divide your balance into multiple smaller payments over several months. This helps you slowly pay off your balance while keeping your water on.

• LIHWAP Assistance – The Low Income Household Water Assistance Program (LIHWAP) provides federal money to help low-income residents pay water bills. If qualified, you can get up to $2,500 per year in LIHWAP aid.

• Hardship Grants – LCA offers hardship grants to low-income customers facing financial challenges. Based on your situation, grants up to $250 are available to help cover your water bill.

• Water Check Program – This program through Community Action Committee of the Lehigh Valley (CACLV) provides water bill credits to qualifying seniors and disabled individuals.

If you’re struggling to pay your bill, contact LCA’s customer service right away to discuss these assistance options. There are resources available to help you maintain your water service.

Keeping Track of Your Account

LCA offers several ways to monitor your water usage and account balance:

• Review your monthly water bills for detailed breakdowns of charges, payments, etc.

• Access the online customer portal to check your balance in real time. You can also view past bills and usage graphs.

• Opt-in to receive email reminders about your bill being ready and due dates approaching. This helps you remember to pay on time.

• For high water usage alerts, enroll in e-monitoring to have usage thresholds emailed to you. This allows you to catch potential leaks early.

Staying on top of your LCA account ensures there are no surprises when bills come due. Be sure to review your bills closely each month and address any issues right away.

Having clean running water is something we often take for granted. Paying your LCA water bill on time every month helps fund operation of water systems we rely on. The authority offers flexible payment options like online, phone, mail, auto-pay, and in person. Just be sure to pay the bill in full by each due date to avoid late fees. Reach out for payment assistance if needed. With some attention each billing cycle, keeping your LCA account in good standing is simple!