How to Pay Your Lexington Electric Bill

Lexington Electric System provides power to over 11,000 homes and businesses in Lexington, TN. As a municipal utility owned by the city, keeping your electric account current through timely payments allows Lexington Electric to maintain affordable rates and reliable service.

This comprehensive guide covers everything Lexington Electric customers need to know about paying electric bills, including understanding charges, payment options, avoiding late fees, and managing your account online.

Reviewing and Understanding Your Lexington Electric Bill

Lexington Electric System bills residents every month and commercial accounts on various cycles depending on use. It’s important to review your electric bill so you understand the charges and can monitor your household’s energy consumption.

Key elements on your Lexington Electric bill

• Electric usage charge – Based on the kilowatt-hours (kWh) used that billing cycle. Rates vary by customer type.
• Customer charge – A fixed monthly fee to access the electric system.
• Taxes – Lexington Electric collects city, county, and state taxes.
• Other fees or credits – Such as security light fees, late payment fees, or bill credits.

Usage can fluctuate month-to-month with weather, occupancy changes, or new appliances. If you notice a major unexplained increase, it may signal an electrical issue needing attention

Payment Due Dates and Late Fees

Lexington Electric bills are due 15 days after the statement date printed on your bill. Payments sent by mail should be sent at least 5-7 days before the due date to ensure on-time delivery.

If payment is received after the due date, a late fee will be assessed based on your account balance:

• Balance under $200 – $10 late fee
• Balance over $200 – 5% late fee

Repeated late payments can negatively impact your account standing. Pay on time to avoid penalties.

Ways to Pay Your Lexington Electric Bill

Lexington Electric offers several options to pay your electric bill conveniently:

Pay Online

The easiest way to pay is through SmartHub, the online payment portal. Pay by credit/debit card or e-check 24/7. First-time users must create an account with their Lexington Electric account number.

Pay by Phone

Call toll-free 1-888-804-8567 anytime to pay by credit/debit card or electronic check through the automated phone system. Have your account number ready.

Pay by Mail

Detach the payment stub from your paper bill and mail with a check or money order to:

Lexington Electric System
PO Box 519
Lexington, TN 38351

Allow 5-7 days for delivery and processing. Include your account number on the payment.

Pay in Person

Bring your bill to the Lexington Electric office at 92 S Main St during business hours, Monday-Friday 7:30am-4:30pm. Pay by cash, check, money order, or credit/debit card.

Drop Box

A 24/7 drop box is located outside the Lexington Electric office for after-hours payments. Payments left in the drop box will be credited the next business day.

Bank Drafts

With bank drafts, the amount due is automatically withdrawn from your bank account each month on the due date. Download the authorization form online or in the office to enroll.

Budget Billing

Budget Billing helps you budget by keeping your monthly electric bill payment the same. Your account is reviewed periodically and the payment amount adjusted if needed to pay off the actual balance. Contact Lexington Electric to enroll.

FlexPay

With FlexPay, you prepay for electricity and get alerts when your balance is low. It helps you budget without deposits or late fees. Enroll online or in the Lexington Electric office.

Avoid Late Fees By Paying on Time

To avoid late payment fees, make sure to pay your Lexington Electric bill in full by the due date each month. Tips to pay on time:

• Mark due dates on your calendar.
• Enroll in automatic monthly bank drafts.
• Pay as soon as you receive your new bill.
• Contact Lexington Electric immediately if you are unable to pay on time.

Proper bill payment keeps your account in good standing and allows Lexington Electric to maintain the most affordable rates possible.

Manage Your Account Online with SmartHub

With SmartHub, the online account portal, you can easily monitor and pay your Lexington Electric bill anytime. Available features include:

• View your current balance
• Access present and past billing statements
• Make one-time payments
• Set up recurring payments
• Check your daily electric use
• Report outages
• Contact customer service

First, create your free SmartHub account using your Lexington Electric account number. Once signed up, you’ll be able to conveniently manage your electric account online or using the mobile app.

Paying Your Bill with Lexington Electric

As a Lexington Electric System customer, keeping your account current through on-time payment is an important responsibility. Fortunately, Lexington Electric offers multiple payment options like online, phone, mail, auto-drafts, and in person. Using SmartHub also makes it easy to monitor account balances and due dates.

Pay each bill fully and on time before the due date to avoid late fees and keep your municipal utility account in good standing. Proper payment allows Lexington Electric to maintain the most reliable electric service at affordable rates.