How to Pay Your Medical Bills with Lutheran Health Physicians

As one of the largest medical groups in northeast Indiana, Lutheran Health Physicians provides quality care to thousands of patients each year. Their physicians and specialists offer a wide range of services across multiple locations. After receiving care from Lutheran Health Physicians, you’ll likely receive a medical bill that requires payment. This article explains your Lutheran Health Physicians billing and payment options.

Overview of Lutheran Health Physicians

Lutheran Health Physicians is affiliated with the Lutheran Health Network, which operates several hospitals and clinics in the region. Their care network covers

  • Primary care
  • Specialty care
  • Immediate care
  • Occupational medicine
  • Lab services
  • Imaging
  • Surgery
  • Urgent care

With hundreds of physicians and advanced practice providers, they offer comprehensive medical services for all ages and health conditions Their mission focuses on providing patient-centered, compassionate care

Understanding Your Medical Bills

When you leave any Lutheran Health Physicians location, you’ll get a bill that lists the services you received and the prices for them. Medical bills can be long and hard to understand, so make sure you read yours carefully before you pay it. Key details include:

  • Date(s) of service
  • Provider names
  • Specific services/procedures performed
  • Diagnosis codes for conditions treated
  • Charges for each service
  • Total amount due

Contact Lutheran Health Physicians billing with any questions or concerns about your charges. Medical bills are your responsibility even if insurance covers some costs.

Payment Options

Lutheran Health Physicians offers convenient payment options:

Online Bill Pay

  • Pay bills securely on the patient portal anytime
  • View statements and balance
  • See payment history

Phone Payments

  • Call billing office at (260) 458-3300 or toll-free at (877) 455-4778
  • Available Monday-Friday from 8am-5pm

Mail-In Payments

  • Send check or money order to:

    • Bluffton Medical Group
    • Dukes Medical Group
    • Kosciusko Medical Group
    • Lutheran Medical Group
  • Addresses provided on Lutheran Health Physicians website

In-Person Payments

  • Pay with cash, check or card at any clinic location

Pay promptly upon receiving your statement to avoid late fees or overdue accounts sent to collections.

Insurance Billing

Lutheran Health Physicians will bill your insurance directly after your visit. This includes:

  • Primary insurance
  • Secondary insurance
  • Medicare and Medicaid

You’re responsible for any out-of-pocket costs like copays, deductibles, and non-covered services. Contact your insurance to verify benefits and coverage details beforehand.

Insurance typically covers emergency and medically necessary care. Elective and preventive services may not be covered. Review explanations of benefits from your insurer.

Payment Plan Options

If you’re unable to pay your Lutheran Health Physicians bill in full, ask about payment plans. They may approve reasonable monthly installment arrangements for those facing financial hardship. Explore options right away before nonpayment leads to collections.

Financial Assistance

Uninsured or underinsured patients with limited means may qualify for Lutheran Health Network’s financial assistance program. This reduces costs for eligible medical care on a sliding scale based on your income.

Apply through the Lutheran Health Network website or ask for details from the billing office. Charity care and discounts can significantly lower medical bills for those who qualify.

Tips for Paying Medical Bills

  • Save itemized statements and records of payment
  • Check for billing errors and report promptly
  • Reach out early if payment is difficult
  • Consider getting copies of medical records
  • Ask questions and understand charges

Paying your Lutheran Health Physicians bill on time is critical for ongoing care access, maintaining good credit, and avoiding collections. Use online bill pay for quick, convenient payments 24/7.

Lutheran Health Physicians Bill Pay

Make a One-Time PaymentEnter your statement code to get started.

By clicking Make a Payment, you represent that you are authorized to address the patients billing matters. Statement Code is incorrect. Please try again.

Sign In to Your Portal

We use athenahealth to help you access your health information for different doctors offices with just one email and password.

Welcome to the Lutheran Health Physicians Patient Billing Portal, where you can access your statements, payment history and other billing information. For support with the billing portal, contact us at 1-260-458-3300, Monday-Friday from 8:00am-5:00pm. For medical matters, messaging your provider or to review test results, use this link to access your MyHealthHome: Note: Patients are solely responsible for maintaining the privacy and security of all information printed from the Patient Portal.

Your message is being sent. For your safety and security, your session is about to be logged off due to inactivity. Please click OK to continue your session.

Below you will find answers to commonly asked questions concerning the website. For technical issues with this website during normal business hours, please contact our office.

Doctor and Hospital Payment at Time of Service


Who is the CEO of Lutheran Health Physicians?

Jason Field has been named chief executive officer of Lutheran Health Physicians effective January 10, 2022.

Who owns Lutheran Hospital in Fort Wayne?

Lutheran Hospital is a member of the Lutheran Health Network, owned by Community Health Systems.

How do I pay my Lutheran health physician Bill online?

For your convenience, payments to Lutheran Health Physicians (Bluffton, Dukes, Kosciusko or Lutheran medical groups) can be made online through the bill pay portal. Pay Online

Does Lutheran Health Network offer online bill pay?

Lutheran Health Network offers a secure, convenient online bill pay that allows you to: Please select the facility below to pay your bill online. If you were a patient of the Rehabilitation Hospital of Fort Wayne prior to 9/1/2023 and need to access online bill pay, click here .

How do I pay for a Lutheran Health Physicians appointment?

Pay Online To make sure there are no surprises after you have an appointment at a Lutheran Health Physicians location, it is a good idea to contact your insurance company to make sure the services you will be receiving are covered under your plan.

Who pays for Lutheran Health Physicians Services?

The Lutheran Health Physicians billing staff will submit your claim directly to your insurance company. Remember that ultimately, no matter what type of insurance you carry, you are responsible for payment of services rendered at Lutheran Health Physicians. This includes: Co-payment at the time of service.

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