How to Pay Your Bill at Marshfield Clinic

Paying your medical bills can be confusing, but Marshfield Clinic makes it easy with several convenient payment options In this comprehensive guide, I’ll walk you through everything you need to know about paying your Marshfield Clinic bill online, by phone, by mail or in person

Overview of Marshfield Clinic Billing

Marshfield Clinic is one of the largest health systems in Wisconsin, with over 50 locations across northern, central and western Wisconsin. They provide comprehensive medical care including primary care, specialty care, hospitals, labs and pharmacies.

If you’ve received care from any Marshfield Clinic facility or provider, you’ll receive a bill for their services. Here are a few key things to know about Marshfield Clinic billing:

  • You’ll receive a separate bill for each location you visited. For example, if you saw your primary care doctor at the Marshfield Clinic Marshfield Center and got lab work done at Marshfield Labs, you’ll get two different bills.

  • Bills are typically sent out on a monthly basis, but you may receive them more or less frequently depending on the services.

  • Bills are itemized with details about each service, procedure, test or medication provided.

  • Bills show the total amount due, your current balance and any past due amount if applicable.

  • If you have health insurance, Marshfield Clinic will bill your insurance company first, then send you a bill for any remaining balance you owe based on your coverage.

  • You’ll receive a statement each month even if you have a zero balance.

Ways to Pay Your Marshfield Clinic Bill

Marshfield Clinic offers several payment options to choose from. Here are the main ways you can pay your Marshfield Clinic medical bill:

Pay Online

The easiest way to pay your Marshfield Clinic bill is online through My Marshfield Clinic, their secure patient portal. To pay online:

  1. Go to www.marshfieldclinic.org/my-marshfield-clinic and log into your My Marshfield Clinic account. If you don’t have an account, you can easily sign up.

  2. On the homepage, click “Pay a Bill” under the Billing section.

  3. Select the bill you want to pay. You can view billing history and statements here too.

  4. Enter your credit card or bank account information to make a one-time payment, or set up recurring payments.

You can also make one-time payments through their Quick Bill Pay without logging in, but you’ll need to select the specific bill since it doesn’t show your full account.

Paying online is fast, easy and secure. You’ll get instant confirmation when your payment is made.

Pay by Phone

To pay your Marshfield Clinic bill over the phone:

  • Call 1-888-259-9775. Marshfield Clinic representatives are available to take payments from 7 a.m. to 7 p.m. Monday to Thursday, and 7 a.m. to 6 p.m. on Fridays.

  • Have your bill and payment information ready. The representative can take credit card, debit card or electronic check over the phone.

  • Ask about setting up recurring payments if you want to put your bills on autopay each month.

Paying by phone is convenient if you prefer talking to someone directly or don’t want to mess with the website. Just be aware that hold times can vary.

Pay by Mail

If you would rather mail in a payment, send your check or money order to:

Marshfield Clinic
1000 N Oak Ave
Marshfield, WI 54449

Be sure to include your account number on the check or include your payment stub from your statement. Allow 7-10 business days for mailed payments to be processed.

Pay in Person

You can also pay your Marshfield Clinic bill by dropping off a payment at any Marshfield Clinic location. Take your payment to the cashier’s desk during normal business hours. They accept cash, checks, money orders or credit/debit cards.

Paying in person allows you to get a receipt immediately. Just keep in mind that wait times vary depending on how busy they are.

Tips for Paying Your Bill

Follow these tips to make sure your Marshfield Clinic bills get paid accurately and on time:

  • Pay the total amount due – Payment plans or partial payments need to be approved in advance. Otherwise, pay the full amount owed to avoid late fees or collections.

  • Pay by the due date – Bills are due 30 days from the statement date. Pay on time to maintain a good payment history.

  • Keep your information updated – Make sure Marshfield Clinic has your current address, phone and insurance information so billing is accurate.

  • Ask about financial assistance – Marshfield Clinic offers payment plans and financial assistance programs for those who qualify based on income.

  • Enroll in autopay – Set up recurring payments through My Marshfield Clinic to avoid forgetting and ensure on-time payment.

  • Check bills for errors – Review bills carefully and contact Marshfield Clinic if you notice any discrepancies.

  • Communicate about delays – If you can’t pay on time, call them as soon as possible to discuss options.

Avoiding Payment Scams

Unfortunately, medical billing scams are common lately. Here are signs of potential Marshfield Clinic payment scams and tips to avoid fraud:

  • They initiate contact and ask for your information. Marshfield Clinic won’t call or email you out of the blue requesting payment info.

  • They demand unusual payment types like gift cards or money transfers. Marshfield Clinic only takes standard payment methods.

  • They threaten serious consequences for non-payment. A legitimate bill will outline next steps for non-payment, not threaten emergency action.

  • URLs look suspicious or emails contain typos/grammatical errors. Verify the web address or sender email before clicking links or attachments.

  • They ask you to increase your credit card limit first. A real representative would never tell you to change account limits.

If something seems suspicious, call Marshfield Clinic at 1-800-782-8581 to verify. You can also report scams to the FTC at ReportFraud.ftc.gov.

Payment Plan and Financial Assistance Options

If you’re having trouble paying your Marshfield Clinic bill in full due to financial hardship, don’t panic – there are options available.

Payment Plans

Marshfield Clinic can set up a monthly payment plan to divide your balance into more manageable installments over time. To request a payment plan:

  • Call 1-888-259-9775 or log into your My Marshfield Clinic account.

  • Explain your financial situation and what payment amount you can afford each month.

  • They’ll work with you to establish an appropriate plan and timeline.

  • There is no fee, interest or penalty as long as you stick to the agreed upon terms.

Financial Assistance

Marshfield Clinic offers financial assistance discounts for patients based on household size and income. These programs can greatly reduce or even eliminate your medical bills.

To apply for financial assistance:

  • Get a Financial Assistance Application from any Marshfield Clinic location or download it from their website.

  • Submit the completed application along with income documentation like tax returns and pay stubs.

  • If approved, they’ll adjust your bills accordingly and set up a payment plan for any remaining balance.

Depending on your specific circumstances, you may qualify for free or discounted care under their Charity Care, Catastrophic Charity Care, Medical Hardship Assistance or Majerus Family Foundation programs.

In Summary

  • Pay your bill online, by phone, mail or in person

  • Set up autopay through My Marshfield Clinic to pay bills automatically

  • Watch for scams and call Marshfield Clinic if anything seems suspicious

  • Ask about payment plans or financial assistance if you can’t afford the full balance

Paying medical bills can be a headache, but Marshfield Clinic offers flexible options and customer support to make it as easy as possible. Don’t hesitate to reach out to them with any questions or issues.

Marshfield Clinic Pay Your Bill

Marshfield Clinic Health System cutting pay for leadership amidst financial struggles

FAQ

How do I pay my Marshfield Clinic bill?

Sign-in to your My Marshfield Clinic account to make a one-time payment or to set up a payment plan. View and pay this bill only. To pay another bill on your account, use My Marshfield Clinic Login. View all your Marshfield Clinic account billing information with your username and password.

Why is Marshfield Clinic closing?

In February, Marshfield closed its Park Falls Home Health and Hospice facility due to “limited resources.” The system also notched a $10 million line of credit, according to a February financial filing.

How do I get my medical records from Marshfield Clinic?

Medical records can be accessed through your My Marshfield Clinic account. Select ‘Clinical Notes’ through the ‘Health Record’ dropdown along the left rail. You also can message our Health Information Management (medical records) team through your online account to receive your medical records.

How do I Manage my Marshfield Clinic Health System bills?

These physicians send separate bills for their professional services. Our patient account representatives are prepared to assist you with understanding and managing your Marshfield Clinic Health System bills. Call the Customer Service number on your billing statement, write or email.

How do I contact Marshfield Clinic customer service?

Our patient account representatives are prepared to assist you with understanding and managing your Marshfield Clinic Health System bills. Call the Customer Service number on your billing statement, write or email. If you send written correspondence, please include the account number shown on your billing statement.

What is my Marshfield Clinic?

My Marshfield Clinic is your go-to place for organizing health care available via our website or through the mobile app. For most patients, sign-up only takes minutes. Features you can depend on. My Marshfield Clinic is the go-to place for organizing your health care with Marshfield Clinic Health System.

Are Marshfield Clinic health services billed as hospital outpatient services?

Health care services provided in the medical offices at certain Marshfield Clinic Health System locations will be considered hospital outpatient services and provider-based. This means these services will be billed as hospital outpatient care. Learn more about provider-based billing >

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