Simplifying Your Medstar NRH Rehabilitation Network Bill Pay Experience

Paying medical bills can be a frustrating and confusing process. At Medstar National Rehabilitation Hospital (NRH), we understand this and have taken steps to simplify billing for our patients. In this article, I’ll walk you through everything you need to know about paying your Medstar NRH rehabilitation network bill conveniently online.

An Overview of Medstar NRH Rehabilitation Network

Medstar NRH is one of the top rehabilitation hospitals in the country, providing comprehensive inpatient and outpatient rehab care. We have a vast rehabilitation network across Maryland, Washington D.C. and Northern Virginia, allowing us to serve patients regionally.

Our rehabilitation network includes 10 inpatient rehabilitation hospitals and 20+ outpatient sites. This allows us to coordinate your care from the hospital to home seamlessly. Our team of board-certified physiatrists, therapists, nurses, case managers, and more work together to help you regain function after illness, injury or surgery.

Benefits of Paying Your Medstar NRH Bill Online

Medstar NRH makes paying your medical bills simple through our online bill pay system. Here are some key benefits:

• Consolidated Billing Your hospital and physician bills are combined into one statement for simpler payment.

• Email/Text Notifications Receive bill notifications via email or text to stay updated.

• 24/7 Access Pay your bill online anytime anywhere at your convenience.

• Secure Payment: Our online payment portal is secure, protecting your information.

• Payment Options: Choose to pay with credit card, HSA, Apple/Google Pay, bank account and more.

• Payment Plans: Set up customized recurring payments to fit your budget.

• Live Support: Get billing help through online chat or by calling our support line.

How to Pay Your Medstar NRH Bill Online in 3 Easy Steps

Paying your Medstar NRH bill online is a quick and easy process. Follow these three simple steps:

Step 1: Log Into Your Account

Go to MedstarHealth.org/MyMedStar and log into your MyMedStar patient portal account. If you don’t have an account, you can easily enroll using your medical record number.

Step 2: Navigate to Billing

Once logged in, click on the “Billing” tab at the top of the dashboard. This will bring you to the billing portal.

Step 3: Pay Your Bill

On the billing page, you will see any outstanding balances owed. Select “Pay Now” to be directed to our secure payment processor. Enter your payment details and submit.

It’s that easy! The whole process takes just a few minutes. You can even set up autopay to have payments processed automatically each month.

Payment Plan Options for Large Balances

If you are unable to pay your full balance at once, Medstar NRH offers payment plans. You can set up a customized recurring payment schedule that works with your budget. Payment plans allow you to pay down your balance over 3, 6 or 12 months.

To set up a payment plan, call our billing department at 844-817-6087. Our representatives will work with you to create a plan that fits your needs. Payment plans can also be managed through your online account.

Financial Assistance for Uninsured or Underinsured Patients

Medstar NRH provides financial assistance options if you are uninsured or underinsured. Assistance is available based on your household income and assets.

To learn more and apply for financial assistance, contact a financial counselor at 301-777-1747. Counselors will confidentially evaluate your eligibility and options.

Customer Support for Any Billing Issues

If you ever have any questions or issues related to your Medstar NRH bill, customer support is available. Contact billing services Monday-Friday 8am-6pm:

• Call 844-817-6087

• Start a live chat session on your online account

• Email [email protected]

Our billing specialists can explain your charges, insurance coverage, balance owed, payment history and more. We’re here to help make bill pay as smooth as possible.

Insurance and Billing FAQs

Paying medical bills can be confusing, especially when insurance is involved. Here are answers to some frequently asked questions:

Who do I contact about my insurance coverage?

Reach out to your insurance provider directly using the number on your insurance card. They can explain what’s covered.

How can I tell what my insurance paid?

Your insurance company will send you statements outlining payments made to Medstar NRH. Any balance you owe will be on your Medstar bill.

Why am I getting multiple bills?

You may get separate bills for physician services, hospital fees, therapy, etc. However, Medstar NRH combines as many charges as possible into one statement.

What does my bill charge breakdown mean?

Call billing services and they can clarify what each charge on your bill is for. Make sure to ask any questions.

When is my bill due and are payment plans available?

Bills are due upon receipt, but extended payment plans can be arranged. Call to set up a customized payment schedule.

Let Us Help You Pay Your Rehab Bill Stress-Free

Healing and recovering from illness or injury is difficult enough. At Medstar NRH, our mission is to simplify the billing process so you can focus on your health. Paying online is secure, quick and convenient. If you ever need assistance, our billing specialists are ready to help. Managing your rehab bill doesn’t have to be a struggle. We’re here to make bill pay as easy as possible.