Convenient Ways to Pay Your Memorial Medical Group Bill

Getting a medical bill in the mail is never fun. But paying your Memorial Medical Group (MMG) bill quickly and easily should be. MMG offers various payment options to suit your needs and schedule. In this comprehensive guide, we’ll cover everything you need to know to pay your MMG bill online, by phone, by mail or in person.

Pay Online via Patient Portal

For speed and ease, the online patient portal is the best way to pay your MMG bill. Simply log into your account at mmclc. org/patient-portal and click “Pay Bill”.

You can either make a one-time payment or set up recurring payments. The portal accepts Visa, Mastercard, Discover, American Express, and electronic checks. Payments post instantly.

Through the portal you can also

• View billing statements and account history
• Sign up for paperless billing
• Update insurance and payment information
• Request an itemized bill

Download the free MMG patient portal app for Apple or Android to pay bills on the go

Pay Online via Memorial Hermann

Your bill may come directly from Memorial Hermann Health System, which runs the business side of MMG clinics, even if you were treated by an MMG doctor.

To pay an MMG bill issued by Memorial Hermann, go to memorialhermann.org and select “Memorial Hermann Medical Group”.

You can make a quick one-time payment or create an account to manage payments.

Pay by Phone

To pay your MMG bill over the phone, call Memorial Hermann Customer Service at 713-338-5502 or 1-800-526-2121. Let the agent know you’re calling regarding an MMG bill.

Have your account number handy. You can pay using a credit card, debit card or electronic check. A convenience fee may apply.

Pay by Mail

If you received a paper billing statement, simply write a check or money order payable to Memorial Hermann and mail it in the return envelope provided. No postage is required. Make sure it reaches us by the due date.

Send to:

Memorial Hermann
PO Box 4370
Houston, TX 77210-4370

Allow 7-10 business days for mailed payments to post to your account.

Pay in Person

You can pay your MMG bill in person at any Memorial Hermann hospital facility. Bring your paper bill or have your account number.

In-person payments can be made by cash, check, credit/debit card or money order. Visit memorialhermann.org to find a location nearby.

Set Up Payment Plan

If you’re unable to pay your full MMG bill at once, call the number on your statement to set up a payment plan that breaks down the balance into smaller monthly installments.

Payment plans allow you to get current on your account while avoiding collections. A fee may apply. Have your account number ready when you call.

Apply for Financial Assistance

Memorial Hermann offers financial assistance options such as charity care, payment plans, and Medicaid enrollment to patients who qualify based on income, expenses, assets, and family size.

To see if you’re eligible, complete the financial assistance application available at memorialhermann.org.

Avoid Late Fees

To avoid late fees, make sure your MMG payment is received by the due date listed on your billing statement. Late fees are usually around $25.

If mailing a check, allow 7 business days for it to reach us to avoid late charges. Paying online or via phone posts instantly.

Update Your Insurance and Billing Info

Promptly notify your MMG provider if your insurance, address, or other billing information changes so your account is always up to date to prevent claim issues.

You can update your details through the patient portal or by calling Memorial Hermann Customer Service. Have your account number ready.

Understand Your Bill and EOB

If you have questions about charges on your MMG statement, first check your Explanation of Benefits (EOB) from your health insurance company. The EOB shows how much insurance paid and what you owe.

Compare it to your bill to identify any discrepancies. Contact Memorial Hermann Customer Service if you notice any errors.

Request an Itemized Bill

You have a right to request an itemized bill breaking down the specific services provided and associated charges.

To request an itemized MMG bill, call the number on your statement or write to Memorial Hermann Customer Service indicating you want an itemization.

Consider Getting a Price Estimate

To avoid surprise bills, consider requesting a price estimate from MMG before undergoing costly procedures, treatments or diagnostic tests.

Knowing cost estimates in advance allows you to budget accordingly and avoid billing shocks down the road.

Auto-Pay

For hassle-free bill payment, enroll in auto-pay to have your MMG bill paid automatically each month with the payment method of your choice. One less thing to remember!

Contact Memorial Hermann Customer Service to set up recurring auto-payments from a credit card or bank account.

Paying your MMG bill should be quick and painless. Use online and mobile tools for convenience, call our billing specialists for personalized assistance, request financial aid if needed, and keep your account up to date. Contact Customer Service if you have any other questions about your Memorial Medical Group statement.