When it comes time to pay your monthly MGE energy bill, you have several options. While mailing a paper check or paying in person are still available, the easiest and most convenient way is to pay your MGE bill by phone. Paying over the phone takes just a few minutes and ensures your payment is processed immediately.
In this comprehensive guide, we’ll explain everything you need to know about paying your MGE electric and gas bill by phone We’ll cover the phone numbers to call, data you need handy, security measures, payment options, and tips to streamline the entire phone payment process. Let’s get started!
Benefits of Paying Your MGE Bill by Phone
Here are some of the main advantages to paying your MGE energy utility bill over the phone:
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Speed – Payments process instantly avoiding late fees or service disruption.
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Convenience – Make a payment 24/7 without leaving home. Don’t have to mail in checks.
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Security – Payment data is encrypted. No checks getting lost in the mail.
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Simplicity – The automated system makes paying easy. No stamps or envelopes needed.
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Accessibility – Those without internet access can still pay conveniently by phone.
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Efficiency – The entire payment takes just a few minutes.
So if you want a fast, easy, and secure way to pay your monthly MGE bill, doing it over the phone has clear advantages over mailing payments.
What Numbers To Call To Pay MGE Bill By Phone
MGE provides a toll-free automated phone payment system you can call anytime to pay your bill by phone.
Here are the MGE bill pay phone numbers:
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Toll Free: 1-844-663-4443
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Madison: (608) 252-7075
Program these numbers into your contacts to make paying your MGE energy bill quick and convenient each month.
The automated phone lines are available 24 hours a day, 7 days a week. You don’t need to worry about calling during business hours or waiting on hold.
Data Needed To Pay MGE Bill By Phone
Before you call to pay your MGE bill by phone, make sure you have the necessary information handy:
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MGE account number
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Service address zip code
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Payment amount
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Debit/credit card number or bank account details
Having this information ready when you call improves the speed and convenience of paying your MGE energy bill over the phone.
You can find your MGE account number printed on your monthly utility bill statement. MGE does not require a PIN number or special code to pay by phone.
Payment Options For Paying MGE Bill By Phone
When you pay your MGE bill by phone, you have several payment method options:
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Credit/debit card – Visa, MasterCard, American Express, Discover
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Electronic check – Provide your checking account number and routing number
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ACH withdrawal – Similar to providing a check number over the phone
MGE does not accept payment in the form of gift cards, cash apps, or cryptocurrency when you pay your bill by phone. Using a credit/debit card or bank account withdrawal are the approved options.
Whichever payment method you choose, rest assured the automated system securely encrypts your information during the call.
Step-By-Step Guide To Paying MGE Bill By Phone
Here is a step-by-step walkthrough of the quick and easy automated process to pay your MGE energy bill by phone:
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Call MGE at 1-844-663-4443 or (608) 252-7075.
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Select “Make Payment” from the menu.
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Enter your 10-digit MGE account number.
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Enter your service zip code.
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Select payment amount option.
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Select payment method.
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Enter credit/debit card or bank details.
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Confirm payment information.
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Receive payment confirmation number.
And just like that, your MGE bill payment is processed immediately! The entire call takes about 5-10 minutes.
Payment Receipt and Confirmation
After paying your MGE bill by phone, you will receive a confirmation number for your records. MGE does not currently offer email or text payment receipts after phone payments.
However, you can log into your MGE online account to view payment histories and confirm your phone payment posted. You can also call MGE if you need a receipt.
Setting up autopay through the MGE website provides the most seamless payment receipts since payments process automatically each month.
Paying MGE Bill By Phone FAQs
Here are answers to some frequently asked questions about paying your MGE energy bill over the phone:
Is there a fee to pay by phone?
No, MGE does not charge a fee for automated phone payments. But your bank may charge fees.
When will payment post to my account?
Phone payments post to your account instantly, helping you avoid late fees.
Can I set up recurring payments?
Yes, you can call MGE to establish recurring monthly phone payments. But autopay online is easier.
What if I lost my confirmation number?
You can call MGE billing to retrieve it at (608) 252-7222.
What if I entered wrong account information?
Contact MGE right away to correct incorrect payment info and ensure your account gets properly credited.
Paying your monthly MGE energy bill by phone is fast, easy, and secure. Avoid late fees, save time, and ditch the paper checks by embracing automated phone payments. Give it a try next month!
Why is my bill so high?
Many factors can affect your bill:
- More days in the billing cycle.
- Colder weather (i.e., more heating use).
- Warmer weather (i.e., air-conditioning).
- More energy use.
Lifestyle, square footage, age of the home/apartment, and number of people affect your energy use and corresponding cost.
- Tips for saving energy for homeowners.
- Tips for saving energy for renters.
- For questions about your energy use and how to conserve, call our Home Energy Line at (608) 252-7117, Monday through Friday, 8:00 a.m. to 4:30 p.m.
How much do I owe?
Check your account balance and current charges online 24/7: Sign in to My Account if you have an online account. Register if you are new.
Or by phone: (608) 252-7080. Call MGEs automated system at (608) 252-4700, and press 1. Youll need your MGE account number and PIN.
If those two options dont work for you, call MGEs Customer Service Department at (608) 252-7222, Monday through Friday, 7:00 a.m. to 7:00 p.m. Please have your PIN available when calling.