A Complete Guide to Paying Your Miami-Dade County Stormwater Utility Bill

If you own property in unincorporated Miami-Dade County, you likely receive a monthly bill from the Miami-Dade Stormwater Utility Read on to learn all about this utility, how your bill is calculated, payment options, assistance programs, and more

Overview of the Miami-Dade Stormwater Utility

The Miami-Dade Stormwater Utility was established in 1991 to manage stormwater pollution and flooding issues in the county. Stormwater runoff picks up various pollutants as it flows across paved surfaces, yards and rooftops. This contaminated water must be captured and treated through storm drainage systems.

The utility constructs and maintains stormwater infrastructure like:

• Canals
• Culverts
• Drainage ditches
• Outfall structures
• Retention ponds

These systems help prevent flooding while also filtering out silt, fertilizers, automotive fluids, pesticides, and other hazardous substances.

Utility fees go toward both flood control and water quality protection projects countywide.

How Your Stormwater Utility Bill is Calculated

Stormwater utility fees are charged monthly to developed residential and commercial properties in Miami-Dade County’s unincorporated areas. Municipalities may also assess additional stormwater fees.

For residential properties, fees are based on equivalent residential units (ERUs). One ERU equals 1,548 square feet of impervious surface area. Each ERU is billed $5 per month.

Non-residential property fees are calculated based on total impervious square footage using the same ERU method. For example:

• A property with 4,644 sq ft of impervious surface pays:
  • 4,644 sq ft / 1,548 sq ft per ERU x $5 per ERU = $15 monthly

Property owners with more pavement and rooftops pay higher fees since they contribute more runoff.

Payment Options for Your Stormwater Utility Bill

There are a few ways Miami-Dade County customers can pay their stormwater utility bill:

• By mail – Detach and mail the payment coupon with a check or money order. Include your 10 digit account number.

• Online – Pay by e-check or credit card through the online payment portal. Have your account number ready.

• By phone – Call 305-275-1133 to pay over the phone using a credit card.

• In person – Visit 701 NW 1st Court, Miami, FL 33136 to pay with cash, check, or credit card.

Payments are due by the due date printed on your monthly bill to avoid late fees.

Payment Assistance Programs

Miami-Dade Stormwater Utility offers bill payment assistance options for qualifying customers, including:

• Payment extensions
• Payment plans
• Reduced monthly bills
• Fee waivers for low-income seniors

To apply, complete the Payment Assistance Application and provide income documentation.

Financial aid is available for customers facing economic hardship, unemployment, medical issues, or other situations. Contact Customer Service at 305-275-1133 for more information.

Avoid Late Fees and Penalties

To avoid late payment fees, pay your stormwater utility bill by the due date printed on your statement each month. Late fees incurred are:

• $6.50 for balances up to $500
• 10% for balances over $500

Severely delinquent accounts may be referred to a collection agency or result in a lien being placed on the property.

Customer Support for Billing Questions

If you have any questions or concerns about your Miami-Dade Stormwater Utility bill, the friendly customer service team is here to help:

• Phone: 305-275-1133
• Email: [email protected]
• Office: 701 NW 1st Court, Miami, FL 33136

Contact them to discuss payment issues, bill adjustments, service changes, or any other utility account needs.

The Benefits of Paying Your Stormwater Bill

By paying your Miami-Dade Stormwater Utility bill on time each month, you help fund essential drainage and flood control projects that protect properties, infrastructure, and water quality countywide.

Your payments also:

• Avoid late fees that raise your monthly cost
• Prevent service disruptions or penalties
• Sustain critical infrastructure maintenance and operation
• Preserve positive credit standing

Staying current on your bill ensures uninterrupted stormwater management services that are vital to the health and safety of the community. Responsible payment also demonstrates your commitment as a Miami-Dade County resident to environmental protection efforts.

With multiple payment options and assistance programs available for those in need, you can easily keep your stormwater utility account paid and in good standing.